Privacy Policy

This Privacy Policy explains how bluedoor collects, uses, stores, and shares information when you visit our website, create an account, install our software, or otherwise interact with our services.

This policy applies to information we collect directly from you, automatically through your use of the service, and from service providers or third-party integrations that support our operations.

We may collect account and contact information such as your name, email address, company or organization details, login credentials, payment-related records, and communications you send to us.

We may also collect technical and usage information such as device identifiers, browser or client metadata, IP address, session activity, feature usage, command or prompt activity, logs, performance diagnostics, and other operational telemetry needed to provide and improve the service.

We use information to provide, maintain, secure, support, and improve bluedoor; to authenticate users; to process transactions; to monitor usage; to investigate abuse or security incidents; and to communicate with you regarding operational, legal, and product matters.

We may also use aggregated or de-identified information for analytics, performance measurement, service development, and business planning, provided such information does not reasonably identify you.

We may share information with service providers, infrastructure vendors, payment processors, analytics providers, advisors, and other parties that help us operate the service, provided they are subject to appropriate confidentiality and data protection obligations.

We may also disclose information where required by law, regulation, legal process, or governmental request, or where we believe disclosure is necessary to protect the rights, safety, security, or integrity of bluedoor, our users, or others.

We retain information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and support legitimate business operations.

Retention periods may vary depending on the nature of the information, operational needs, regulatory requirements, and whether the information is required for security or fraud-prevention purposes.

We implement administrative, technical, and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction. No security program is perfect, and we cannot guarantee absolute security.

Users remain responsible for maintaining secure credentials, protecting local devices, and using the service in a manner consistent with good security practices.

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict certain personal information, or to object to specific processing activities. You may also be able to request information about how your data is used or shared.

To make a privacy-related request, please contact privacy@bluedoor.sh. We may need to verify your identity before fulfilling certain requests.

We may update this Privacy Policy periodically to reflect legal, technical, or business changes. When we do, we will revise the "Last updated" date above and post the updated policy here.

If you have questions about this Privacy Policy or our privacy practices, please contact privacy@bluedoor.sh.