Client Care Supervisor

{
  "content_hash": "86e830a4edd315706afbb9694bc863807296bb443f42cfc51f6805a8e48f3ff3",
  "source_hash": "7d1e5a7457e0af6bacf90a9bb239171e94285c782f3ebadbbc75e9ce76b1c2a0",
  "last_changed_at": "2026-05-30T05:59:52.492Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Yonkers, New York, 10701, United States",
    "city": "Yonkers",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": 30,
  "salary_min": 26,
  "inferred_at": "2026-06-06T10:27:51.527Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Yonkers, New York, 10701, United States",
      "city": "Yonkers",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": "USD"
}

{}

{
  "list_job": {
    "id": "87",
    "isRemote": null,
    "location": {
      "city": "Yonkers",
      "state": "New York"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18431",
    "locationType": "0",
    "jobOpeningName": "Client Care Supervisor ",
    "departmentLabel": "Client Care Coordinator",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Yonkers",
      "state": "New York",
      "postalCode": "10701",
      "addressCountry": "United States"
    },
    "datePosted": "2026-05-14",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><br></p>\n<p><span style=\"font-size: 18pt\"><span style=\"font-weight: bold\">Client Care Supervisor – Veterinary Hospital</span></span></p>\n<p><br></p>\n<p>We are seeking an experienced <span style=\"font-weight: bold\">Client Care Supervisor</span> to lead our Client Care &amp; Coordinator Team. This role oversees daily front desk operations, supports client communication, and ensures an exceptional experience for both clients and patients. If you thrive in a fast‑paced veterinary environment and enjoy mentoring a team, we’d love to hear from you!</p>\n<p><span style=\"font-weight: bold\">Schedule:</span></p>\n<ul>\n<li>Five 8-hour shifts or four 10-hour shifts</li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Compensation:</span></p>\n<ul>\n<li>$26-$30 Depending on Experience</li>\n</ul>\n<ul></ul>\n<p><span style=\"font-weight: bold\">Responsibilities:</span></p>\n<ul>\n<li>Supervise the Client Care team, including hiring, training, coaching, and performance management</li>\n<li>Communicate confidently using practical veterinary knowledge to support scheduling, triage, and client instructions</li>\n<li>Maintain department workflows and quality standards</li>\n<li>Create and manage schedules to ensure full coverage at all times</li>\n<li>Facilitate communication between Client Care and all hospital departments</li>\n<li>Audit patient check‑in records for accuracy and quality control</li>\n<li>Resolve high‑level client or doctor concerns after initial team attempts</li>\n<li>Lead team meetings and follow up on action items</li>\n<li>Motivate and support staff to deliver excellent service</li>\n<li>Participate as part of the hospital leadership team and contribute to process improvements</li>\n<li>Manage the department’s approved budget</li>\n</ul>\n<p><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Requirements</span></span></p>\n<ul>\n<li>High school diploma or equivalent (Associate’s in business, vet tech, or related field preferred)</li>\n<li><span style=\"font-weight: bold\">2+ years of supervisory experience</span></li>\n<li><span style=\"font-weight: bold\">3+ years in a general practice veterinary setting</span> or <span style=\"font-weight: bold\">1+ year in specialty/referral/emergency</span></li>\n<li>Strong customer service, communication, and leadership skills</li>\n<li>Comfortable with technology, phone systems, and software (EzyVet experience is a plus)</li>\n<li>Detail‑oriented, organized, and able to multitask</li>\n<li>Working knowledge of veterinary terminology</li>\n</ul>\n<p><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Physical Requirements</span></span></p>\n<ul>\n<li>Reliable attendance</li>\n<li>Ability to lift up to 40 lbs</li>\n<li>Ability to stand, walk, bend, and reach during an 8+ hour shift</li>\n<li>Ability to work nights, weekends, and holidays as needed</li>\n<li>Flexibility with schedule to support front desk coverage</li>\n<li>Visual/auditory ability to communicate effectively</li>\n<li>Ability to maintain a clean hospital environment, including occasional waste cleanup</li>\n</ul>\n<p><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Benefits</span></span></p>\n<ul>\n<li><span style=\"font-weight: bold\">3 weeks paid time off</span></li>\n<li><span style=\"font-weight: bold\">Paid sick leave (NY State compliant)</span></li>\n<li><span style=\"font-weight: bold\">Medical, dental, and vision insurance</span></li>\n<li><span style=\"font-weight: bold\">Short‑ &amp; long‑term disability</span></li>\n<li><span style=\"font-weight: bold\">Life insurance</span></li>\n<li><span style=\"font-weight: bold\">401(k) with employer match</span></li>\n<li><span style=\"font-weight: bold\">Annual uniform allowance</span></li>\n<li><span style=\"font-weight: bold\">75% employee pet discount</span></li>\n<li><span style=\"font-weight: bold\">Holiday double pay</span></li>\n</ul>\n<p>If you're ready to lead a compassionate, client‑focused team in a dynamic veterinary environment, we encourage you to apply!</p>\n<p><br></p>",
    "compensation": "$26-$31/hr",
    "departmentId": "18431",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Client Care Supervisor ",
    "departmentLabel": "Client Care Coordinator",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Manager/Supervisor",
    "jobOpeningShareUrl": "https://animalspecialtycenter.bamboohr.com/careers/87",
    "employmentStatusLabel": "Full-Time"
  }
}