Home / Security updates / Service Access Notice – Third-Party Cloud Disruption
Service Access Notice – Third-Party Cloud Disruption
Security updates detail rendered from /security-updates/upd_e51859be2a67e0ca.
Overview
| ID | upd_e51859be2a67e0ca |
| Collection | Security Updates |
| Provider | SafeBase |
| Company | Pontera |
| URL | - |
| Counts | - |
| Updated | - |
Raw record
| Field | Value |
|---|---|
| id | upd_e51859be2a67e0ca |
| providerId | safebase |
| organizationId | org_056110d556e32ba5 |
| trustCenterId | tc_a1f31e49fd200adc |
| title | Service Access Notice – Third-Party Cloud Disruption |
| message | **Resolved – October 20, 2025** Service functionality has returned to normal as of 8:00 PM EST. All systems are now fully operational, and we’ll continue monitoring performance to ensure stability. A fix has been applied, and functionality has been partially restored. We’re monitoring system performance as recovery continues. We’re experiencing login and access disruptions due to a cloud provider (AWS) outage in the US-East-1 region. Some systems may be temporarily inaccessible as we work to restore service. Our platform remains secure, and we’re monitoring closely. Updates will be shared as normal access is restored. |
| url | - |
| publishedAt | 2025-10-20 |
| source | {
"field": "statuspage/public/compliance-update",
"category": "general"
} |
| company | {
"id": "org_056110d556e32ba5",
"name": "Pontera",
"domains": [
"security.pontera.com",
"pontera.com"
]
} |
| trust_center | {
"id": "tc_a1f31e49fd200adc",
"name": "Pontera",
"url": "https://security.pontera.com",
"host": "security.pontera.com"
} |
| provider | {
"id": "safebase",
"name": "SafeBase"
} |
| links | {
"self": "/v1/security-updates/upd_e51859be2a67e0ca",
"company": "/v1/companies/org_056110d556e32ba5",
"trust_center": "/v1/trust-centers/tc_a1f31e49fd200adc",
"provider": "/v1/providers/safebase"
} |
Get this page with API
Rendered from the bluedoor Trust Centers API. Reproduce it:
GET https://api.bluedoor.sh/trust-centers/v1/security-updates/upd_e51859be2a67e0caJSON