Home / Security updates / Datadog's Response to Alert Notification Email Delivery Disruption
Datadog's Response to Alert Notification Email Delivery Disruption
Security updates detail rendered from /security-updates/upd_313e3af4d8b27c8c.
Overview
| ID | upd_313e3af4d8b27c8c |
| Collection | Security Updates |
| Provider | SafeBase |
| Company | Datadog |
| URL | - |
| Counts | - |
| Updated | - |
Raw record
| Field | Value |
|---|---|
| id | upd_313e3af4d8b27c8c |
| providerId | safebase |
| organizationId | org_69291cebe8d5d66e |
| trustCenterId | tc_3aed993e7dda3cf3 |
| title | Datadog's Response to Alert Notification Email Delivery Disruption |
| message | **What Happened** The domain dtdg.co (used to send certain Datadog notification emails, including Monitor Alerting notifications from [email protected]) was added to a small number of spam-reputation blocklists. This caused a subset of outbound emails from [email protected] to be silently rejected, dropped or marked as spam by recipient mail servers that consult these blocklists, without generating a bounce notification back to Datadog or to the sender. This was an external deliverability issue, not a compromise of Datadog systems. We can confirm this incident did not involve unauthorized access to Datadog infrastructure, and no customer data was accessed or exposed as a result. **What Datadog Has Done To Address This Issue** Our team identified the root cause of dtdg.co being added to these blocklists. We engaged directly with the spam list providers to request delisting, and cleared the sending IPs that had been flagged. Email delivery from [email protected] has been restored, and we have va |
| url | - |
| publishedAt | 2026-07-09 |
| source | {
"field": "statuspage/public/compliance-update",
"category": "incidents"
} |
| company | {
"id": "org_69291cebe8d5d66e",
"name": "Datadog",
"domains": [
"trust.datadoghq.com",
"datadoghq.com"
]
} |
| trust_center | {
"id": "tc_3aed993e7dda3cf3",
"name": "Datadog",
"url": "https://trust.datadoghq.com",
"host": "trust.datadoghq.com"
} |
| provider | {
"id": "safebase",
"name": "SafeBase"
} |
| links | {
"self": "/v1/security-updates/upd_313e3af4d8b27c8c",
"company": "/v1/companies/org_69291cebe8d5d66e",
"trust_center": "/v1/trust-centers/tc_3aed993e7dda3cf3",
"provider": "/v1/providers/safebase"
} |
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GET https://api.bluedoor.sh/trust-centers/v1/security-updates/upd_313e3af4d8b27c8cJSON