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99.9% Availability
Controls detail rendered from /controls/ctrl_127a5f0b6e3a3eb5.
Overview
| ID | ctrl_127a5f0b6e3a3eb5 |
| Collection | Controls |
| Provider | Vanta Trust Center |
| Company | Aptean |
| URL | - |
| Counts | - |
| Updated | - |
Raw record
| Field | Value |
|---|---|
| id | ctrl_127a5f0b6e3a3eb5 |
| providerId | vanta |
| organizationId | org_245f4beb7982368f |
| trustCenterId | tc_d9b55879cde194a2 |
| name | 99.9% Availability |
| groupName | Availability & Continuity |
| status | documented |
| maturity | - |
| description | Our availability Service Level Agreement (SLA) outlines our commitment to uptime and defines the metrics used to measure our performance and is available for review as part of our SaaS Exhibit, which you can find in our Legal Center. Please see FAQ's for the relevant Legal Center. **Service Uptime** Unless otherwise stated in your contract, our uptime SLA is 99.9% in any given quarter. Uptime is calculated as the total time the service is operational divided by the total timeframe, excluding scheduled maintenance windows and any exclusions outlined below and in our contracts. This SLA excludes downtime caused by factors outside our reasonable control, including without limitation: * Force Majeure events * Outages caused by customer hardware, software, or network issues * Issues arising from misuse of our services |
| source | {
"field": "graphql.fetchCustomizableControlsDataForExternalTrustCenter"
} |
| company | {
"id": "org_245f4beb7982368f",
"name": "Aptean",
"domains": [
"trust.aptean.com",
"aptean.com"
]
} |
| trust_center | {
"id": "tc_d9b55879cde194a2",
"name": "Aptean",
"url": "https://trust.aptean.com",
"host": "trust.aptean.com"
} |
| provider | {
"id": "vanta",
"name": "Vanta Trust Center"
} |
| links | {
"self": "/v1/controls/ctrl_127a5f0b6e3a3eb5",
"company": "/v1/companies/org_245f4beb7982368f",
"trust_center": "/v1/trust-centers/tc_d9b55879cde194a2",
"provider": "/v1/providers/vanta"
} |
Get this page with API
Rendered from the bluedoor Trust Centers API. Reproduce it:
GET https://api.bluedoor.sh/trust-centers/v1/controls/ctrl_127a5f0b6e3a3eb5JSON