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Lob.com, Inc.

Companies detail rendered from /companies/org_9aaa14d13c68a316.

Overview

IDorg_9aaa14d13c68a316
CollectionCompanies
Provider-
Company-
URLhttps://www.lob.com
Counts-
Updated-

Raw record

FieldValue
idorg_9aaa14d13c68a316
nameLob.com, Inc.
normalized_nameLob.com, Inc.
raw_nameLob.com, Inc.
domainstrust.lob.com, lob.com, www.lob.com
website_urlhttps://www.lob.com
contact_email[email protected]
providers
[
  {
    "id": "vanta",
    "name": "Vanta Trust Center"
  }
]
primary_trust_center_urlhttps://trust.lob.com
trust_centers_count1
certifications_count5
controls_count27
subprocessors_count0
documents_count1
security_updates_count0
latest_security_update_at-
last_observed_at-
data_surface
{
  "score": 72,
  "score_kind": "bounded_0_to_100_observed_normalized_trust_center_coverage",
  "granularity_tier": "high_granularity",
  "observed_capabilities": {
    "trust_centers": true,
    "certifications": true,
    "controls": true,
    "subprocessors": false,
    "documents": true,
    "security_updates": false,
    "provenance": true
  },
  "available_capabilities": [
    "trust_centers",
    "certifications",
    "controls",
    "documents",
    "provenance"
  ],
  "missing_capabilities": [
    "subprocessors",
    "security_updates"
  ],
  "analysis_readiness": {
    "vendor_risk_profile": true,
    "security_questionnaire_evidence": true,
    "subprocessor_monitoring": false,
    "document_inventory": true,
    "compliance_tracking": true,
    "security_advisory_monitoring": false,
    "provenance_audit": true
  },
  "counts": {
    "trust_centers": 1,
    "certifications": 5,
    "controls": 27,
    "subprocessors": 0,
    "documents": 1,
    "security_updates": 0,
    "sources": 1
  }
}
links
{
  "self": "/v1/companies/org_9aaa14d13c68a316",
  "profile": "/v1/companies/org_9aaa14d13c68a316/profile",
  "coverage": "/v1/companies/org_9aaa14d13c68a316/coverage",
  "trust_centers": "/v1/companies/org_9aaa14d13c68a316/trust-centers",
  "certifications": "/v1/companies/org_9aaa14d13c68a316/certifications",
  "controls": "/v1/companies/org_9aaa14d13c68a316/controls",
  "subprocessors": "/v1/companies/org_9aaa14d13c68a316/subprocessors",
  "documents": "/v1/companies/org_9aaa14d13c68a316/documents",
  "security_updates": "/v1/companies/org_9aaa14d13c68a316/security-updates",
  "sources": "/v1/companies/org_9aaa14d13c68a316/sources"
}
logo_urlhttps://trust.lob.com/doc?s=jfh7nt8x0gfh6lccdl18t
descriptionAt Lob, we recognize that secure and compliant mail operations are critical to your business. Whether you’re streamlining customer communications, automating transactional mail, or leveraging intelligent mail for data-driven campaigns, we are committed to protecting the confidentiality, integrity, and availability of your data. We align our information security program with industry best practices and regularly validate the effectiveness of our program and security controls through rigorous third-party security assessments and compliance audits. ### **Industry-Leading Security & Compliance** - **SOC 2 Type 2 Compliance** – We complete an annual audit against all five Trust Services Criteria (security, availability, processing integrity, confidentiality, and privacy) to demonstrate our commitment to security and compliance. - **Privacy & Regulatory Alignment** – Our security and data protection practices are designed to support compliance with applicable regulations, including HIPAA, GDPR, and CCPA/CPRA, helping customers meet their legal and contractual obligations. For organizations handling protected health information (PHI), we also offer dedicated HIPAA-compliant processes and facilities, provide a Business Associate Agreement (BAA), and undergo an annual HIPAA Privacy audit. - **Enterprise-Grade Infrastructure** – Our platform is powered by AWS data centers in the U.S., which maintain industry-leading security, redundancy, and compliance certifications. - **Third-Party Penetration Testing** – We engage independent security firms for annual penetration testing to assess and strengthen our security posture. - **Secure and Seamless Access** – We support Single Sign-On (SSO) and SAML integration to enhance secure authentication for our platform. - **Trusted Partner Network** – Our print and delivery partners must meet strict security and compliance requirements, helping to maintain strong data protections throughout the entire mailing lifecycle. Lob is redefining mail by making it as simple and scalable as email. With security embedded in every aspect of our intelligent mail platform, we empower our customers to confidently automate their print and mail workflows while meeting their compliance and operational requirements.
privacy_policy_urlhttps://www.lob.com/privacy
terms_of_service_url-
trust_centers
[
  {
    "id": "tc_0ce560faa02d9ed3",
    "name": "Lob.com, Inc.",
    "url": "https://trust.lob.com",
    "host": "trust.lob.com",
    "provider": {
      "id": "vanta",
      "name": "Vanta Trust Center"
    },
    "company": {
      "id": "org_9aaa14d13c68a316",
      "name": "Lob.com, Inc.",
      "domains": [
        "trust.lob.com",
        "lob.com",
        "www.lob.com"
      ]
    },
    "access_level": "",
    "access_profile": "vanta_signed_graphql",
    "data_access": {
      "certifications": true,
      "controls": true,
      "subprocessors": false,
      "documents": true,
      "securityUpdates": false
    },
    "source_trust_center_id": "6q0u5w9dzk0zt4og8v8v7",
    "updated_at": "",
    "data_available_since": "",
    "counts": {
      "certifications": 5,
      "controls": 27,
      "subprocessors": 0,
      "documents": 1,
      "security_updates": 0,
      "sources": 1
    },
    "links": {
      "self": "/v1/trust-centers/tc_0ce560faa02d9ed3",
      "profile": "/v1/trust-centers/tc_0ce560faa02d9ed3/profile",
      "company": "/v1/companies/org_9aaa14d13c68a316",
      "provider": "/v1/providers/vanta",
      "certifications": "/v1/trust-centers/tc_0ce560faa02d9ed3/certifications",
      "controls": "/v1/trust-centers/tc_0ce560faa02d9ed3/controls",
      "subprocessors": "/v1/trust-centers/tc_0ce560faa02d9ed3/subprocessors",
      "documents": "/v1/trust-centers/tc_0ce560faa02d9ed3/documents",
      "security_updates": "/v1/trust-centers/tc_0ce560faa02d9ed3/security-updates",
      "sources": "/v1/trust-centers/tc_0ce560faa02d9ed3/sources"
    }
  }
]
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GET https://api.bluedoor.sh/trust-centers/v1/companies/org_9aaa14d13c68a316JSON
GET https://api.bluedoor.sh/trust-centers/v1/companies/org_9aaa14d13c68a316/profileJSON
GET https://api.bluedoor.sh/trust-centers/v1/companies/org_9aaa14d13c68a316/documents?limit=25JSON
GET https://api.bluedoor.sh/trust-centers/v1/companies/org_9aaa14d13c68a316/controls?limit=25JSON