Logistics Specialist

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    "requisitionDescription": "\n    <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.39.8/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n    <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.39.8/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n\n    <div class=\"fr-view\">\n      <p id=\"isPasted\">Position is responsible for booking, generating BOLs and tracing of all LTL, Volume and Full loads moving inbound to the Span Terminals, direct to the ship or barge terminals. &nbsp; Position also assists with rates to both internal and external customers, as well as manages BOL corrections with LTL carriers. &nbsp;</p><p><strong><u>Essential Duties/Major Responsibilities:&nbsp;</u></strong> Any of the following duties may be performed. &nbsp;These examples are not necessarily performed by all incumbents, however, and do not include all specific tasks an incumbent may be expected to perform.</p><ol start=\"1\" type=\"1\"><li>Books all LTL, Volume and Full loads via OTR or intermodal service with our preferred carriers destined to Alaska, Hawaii, Puerto Rico and Guam.</li><li>Provides tracking of all Span routed freight on a daily basis to ensure proper paperwork was used and consignee and billing information is correct.</li><li>Working with customers and/or supplier to assign the correct NMFC to the BOL.</li><li>Issues corrections direct with carriers on any miss-routed shipments.</li><li>Works closely with our carriers, customers and dispatch office to ensure sailing deadlines are met.</li><li>Provides rate quotes on inbound shipments routed by Span Alaska.</li><li>Works closely with the rate department to assist with quotes.</li><li>Supports consolidation process in Burbank, IL on a weekly basis.</li><li>Provide good customer service to both internal and external customers, including answering a high volume of phone calls and emails, as well as researching problems or responding to special requests as given.</li><li>Assist with Ship/Barge audits on a weekly basis.</li><li>Schedule southbound pickups as needed.</li><li>Work well in a high speed, fast pace office with patience and great attention to detail.</li><li>Assist in other duties as requested</li></ol><p>&nbsp;</p><p><strong><u>Job Scope:</u></strong></p><p>This somewhat complex position consists of some recurring work situations with &ldquo;regular&rdquo; variations. &nbsp; Established, well-known procedures govern the work. Processes are implemented to simplify the processes.</p><p><br></p><p><strong><u>Communication/Customer Contact:</u></strong></p><p>Communication skills are necessary as the position interacts with co-workers, customers, vendors, contractors and/or suppliers. &nbsp;Contacts may occasionally contain confidential information, necessitating discretion and great attention to detail is a must.</p><p><strong><u>Supervision/Management:</u></strong></p><p>Position is not supervisory in nature</p><p>&nbsp;</p><p><strong>DESIRED MINIMUM QUALIFICATIONS</strong></p><p>&nbsp;</p><p><strong><u>Education and Experience:</u></strong></p><ul type=\"disc\"><li>High School education required. &nbsp;Some higher education or vocational training in the transportation industry is preferred.</li><li>Two years of customer service or transportation experience necessary. &nbsp;</li><li>Or an equivalent combination of education and experience, which provides the necessary qualifications to successfully perform the duties of the position.</li></ul><p>&nbsp;</p><p><strong><u>Necessary Knowledge, Ability and Skills:</u></strong></p><ul type=\"disc\"><li>Good customer service and interpersonal skills.</li><li>Ability to communicate with a variety of people.</li><li>General office skills including 10-key, typing, multi-line phones and computer skills. &nbsp;Intermediate skill level on Excel is required.</li><li>Good judgment and decision-making.</li><li>Basic math, analysis and research skills.</li><li>Knowledge of transportation industry and standards.</li><li>Ability to be detail oriented and stay focused.</li><li>Ability to read, write and understand English.</li><li>Ability to organize work to meet multiple deadlines in a fast pace position.</li></ul><p>&nbsp;</p><p><strong>SPECIAL REQUIREMENTS</strong></p><p>No special requirements needed.</p><p><br></p><p><strong>PHYSICAL DEMANDS</strong></p><p>Must be able to sit for long stretches, including long periods of telephone and/or computer work. &nbsp; Ability to use the arms, hands and fingers for typing, filing, using the phone and other general office work.</p><p>&nbsp;</p><p><strong>WORK ENVIRONMENT</strong></p><p>Work is performed in a standard office environment during normal business hours, although overtime may be expected during peak times.</p>\n    </div>\n  \n",
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