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HomeCompaniesFa Etbx Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001Senior Business Analyst (Pega CDH)

Senior Business Analyst (Pega CDH)

Fa Etbx Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001 · Vienna, VA, United States; Headquarters, Vienna, VA, US; Greater Pensacola Operations, Pensacola, FL, US; Winchester Operations Campus, Winchester, VA, US · Hybrid · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyFa Etbx Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001
TitleSenior Business Analyst (Pega CDH)
Normalized title-
Department / teamBusiness Support
LocationVienna, VA, United States
Work modelHybrid / Hybrid
Employment typeFull Time
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-06-02 / 2026-06-03
Changed / last seen2026-06-06 / 2026-06-06

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PageWhat it containsOpen
Company jobsActive postings from Fa Etbx Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Vienna.Open
Department jobsActive postings in Business Support.Open
Work model jobsActive Hybrid postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyFa Etbx Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001
Source07b2a29e-6ea2-4100-a3f9-8f9be9715803
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Responsible for strategy and planning to align business operations with the credit union's mission and goals. Conduct analyses and gather, organize and review data to identify internal and external strategic issues and opportunities affecting growth and profitability of the organization. Work under minimal supervision and use complete understanding of business needs and objectives to support projects that have impact on the achievement of operational goals. Advanced skill set and proficiency with procedures and analysis techniques. Responsibilities Support the development and execution of targeting strategies and marketing campaigns in channels enabled by Pega Customer Decision Hub (CDH) and/ 1-to-1 Ops Manager (BoE). Build, launch, and optimize Next Best Action campaigns across inbound and outbound channels. Translate marketing requirements into CDH interaction strategies, targeting criteria, and personalization logic. Assist with coordinating and optimizing member communications across inbound and outbound channels. Evaluate business data and conduct analyses and reporting to identify challenges and opportunities; provide solutions to complex business problems using quantitative analysis methodology to perform data, cost and benefit, and/or process measurement analysis Partner across teams to develop advanced statistical models and forecasting techniques to predict future business performance and inform strategic decision-making Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders and adapting to competing demands, organizational changes and new responsibilities Assess requirements for internal business processes, ensuring integration across teams and business units and compatibility with organizational strategic goals Utilize comprehensive knowledge of company's internal operations to develop forward-looking focus for business Qualifications 5-7 years of experience in business and operational strategy, planning and analysis Complete knowledge and understanding of business area/specialization Advanced knowledge of data querying, reporting, forecasting, analysis and operations research Research, analytical, and problem solving skills Advanced problem resolution skills including determining root cause, scope and scale of issues Effective word processing and spreadsheet software skills Advanced project management skill to lead projects and/or initiatives of medium to large scope to include working effectively with diverse internal and external contacts Bachelor's Degree in Business Administration, Finance or related field Desired Qualifications Master's Degree in Business Administration, Finance or related field Additional Information Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, VA 22180 5510 Heritage Oaks Drive, Pensacola, FL 32526 141 Security Drive, Winchester, VA 22602 Company Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. FORTUNE 100 Best Companies to Work For® 2025 Yello and WayUp Top 100 Internship Programs Computerworld® Best Places to Work in IT Newsweek Most Loved Workplaces 2025 PEOPLE® Companies That Care Newsweek Most Trustworthy Companies in America Military Times 2025 Best for Vets Employers Best Companies for Latinos to Work for 2025 Forbes® 2025 America’s Best Large Employers Forbes® 2025 America's Best Employers for New Grads Forbes® 2025 America's Best Employers for Tech Workers 2025 RippleMatch Campus Forward Award Winner for Overall Excellence Military.com Top Military Spouse Employers 2025 2025 Handshake Early Talent Award From Fortune . ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law. Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site. Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process. Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Full job record

Job IDfff172aa9200154166e56c76d85b5ee184c849c9
Org ID5658da07-a4d6-4a63-8b00-4ab2c3c74e87
Source ID07b2a29e-6ea2-4100-a3f9-8f9be9715803
Board ID07b2a29e-6ea2-4100-a3f9-8f9be9715803
Provideroracle_hcm
Provider Job Key30342
TitleSenior Business Analyst (Pega CDH)
Normalized Title
Statusactive
Activeyes
Location TextVienna, VA, United States; Headquarters, Vienna, VA, US; Greater Pensacola Operations, Pensacola, FL, US; Winchester Operations Campus, Winchester, VA, US
DepartmentBusiness Support
Team
Employment Typefull_time
Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
RegionVA
CityVienna
Salary RawDescription Responsible for strategy and planning to align business operations with the credit union's mission and goals. Conduct analyses and gather, organize and review data to identify internal and external strategic issues and opportunities affecting growth and profitability of the organization. Work under minimal supervision and use complete understanding of business needs and objectives to support projects that have impact on the achievement of operational goals. Advanced skill set and proficiency with procedures and analysis techniques. Responsibilities Support the development and execution of targeting strategies and marketing campaigns in channels enabled by Pega Customer Decision Hub (CDH) and/ 1-to-1 Ops Manager (BoE). Build, launch, and optimize Next Best Action campaigns across inbound and outbound channels. Translate marketing requirements into CDH interaction strategies, targeting criteria, and personalization logic. Assist with coordinating and optimizing member communications across inbound and outbound channels. Evaluate business data and conduct analyses and reporting to identify challenges and opportunities; provide solutions to complex business problems using quantitative analysis methodology to perform data, cost and benefit, and/or process measurement analysis Partner across teams to develop advanced statistical models and forecasting techniques to predict future business performance and inform strategic decision-making Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders and adapting to competing demands, organizational changes and new responsibilities Assess requirements for internal business processes, ensuring integration across teams and business units and compatibility with organizational strategic goals Utilize comprehensive knowledge of company's internal operations to develop forward-looking focus for business Qualifications 5-7 years of experience in business and operational strategy, planning and analysis Complete knowledge and understanding of business area/specialization Advanced knowledge of data querying, reporting, forecasting, analysis and operations research Research, analytical, and problem solving skills Advanced problem resolution skills including determining root cause, scope and scale of issues Effective word processing and spreadsheet software skills Advanced project management skill to lead projects and/or initiatives of medium to large scope to include working effectively with diverse internal and external contacts Bachelor's Degree in Business Administration, Finance or related field Desired Qualifications Master's Degree in Business Administration, Finance or related field Additional Information Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, VA 22180 5510 Heritage Oaks Drive, Pensacola, FL 32526 141 Security Drive, Winchester, VA 22602 Company Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. FORTUNE 100 Best Companies to Work For® 2025 Yello and WayUp Top 100 Internship Programs Computerworld® Best Places to Work in IT Newsweek Most Loved Workplaces 2025 PEOPLE® Companies That Care Newsweek Most Trustworthy Companies in America Military Times 2025 Best for Vets Employers Best Companies for Latinos to Work for 2025 Forbes® 2025 America’s Best Large Employers Forbes® 2025 America's Best Employers for New Grads Forbes® 2025 America's Best Employers for Tech Workers 2025 RippleMatch Campus Forward Award Winner for Overall Excellence Military.com Top Military Spouse Employers 2025 2025 Handshake Early Talent Award From Fortune . ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law. Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site. Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process. Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://fa-etbx-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/30342
Apply URLhttps://fa-etbx-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/30342
First Seen At2026-06-03 11:03:14Z
Last Seen At2026-06-06 18:55:13Z
Last Checked At2026-06-06 18:55:13Z
Last Changed At2026-06-06 11:23:28Z
Inactive At
Source Posted At2026-06-02 13:55:29Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-etbx-saasfaprod1.fa.ocs.oraclecloud.com|CX_1001/date=2026-06-06/2026-06-06T18-55-07-754Z-575d41c0c4fe917f42c54a8788911074a34570445eaeda4e067f553d4c110e79.json
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