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Supervising Case Manager - Housing
Innovatingjustice · New York, NY, 10013 · On Site · Active · JazzHR / ApplyToJob
Job facts
| Field | Value |
|---|---|
| Company | Innovatingjustice |
| Title | Supervising Case Manager - Housing |
| Normalized title | - |
| Department / team | - |
| Location | New York, NY, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | USD |
| Status | active |
| ATS provider | JazzHR / ApplyToJob |
| Posted / first seen | 2026-05-04 / 2026-05-30 |
| Changed / last seen | 2026-05-30 / 2026-06-06 |
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| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Innovatingjustice. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through JazzHR / ApplyToJob. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in New York. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Innovatingjustice |
| Source | ad199ced-cd3d-4344-8f70-2edc6c8cec29 |
| ATS provider | JazzHR / ApplyToJob |
Description
THE ORGANIZATION
The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies:
Operating Programs that pilot new ideas and address local challenges; Conducting original research to evaluate what works—and what doesn’t; and Providing expert assistance and policy guidance to reformers across the country and beyond. Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide.
Learn more about our work at www.innovatingjustice.org .
THE OPPORTUNITY
Manhattan Justice Opportunities seeks to rethink justice in Manhattan and build a justice system that is more responsive to individuals’ and communities’ needs. Manhattan Justice is a centralized, court-based screening, resource, and referral hub that provides judges, prosecutors and defense attorneys in New York County Criminal Court and Supreme Court with a wide array of social service-based sentencing options in misdemeanor and felony cases. Manhattan Justice offers onsite case management, psycho-educational groups, and restorative justice programming, and provides referrals to community-based service providers for mental health, substance use, employment, primary health care services and more. These services, which are open to anyone who needs them—including mandated participants’ families and friends, and others affected by the criminal justice system—help people address underlying issues in their lives, build stability, and decrease their likelihood of further justice involvement.
Manhattan Justice Opportunities (MJO) seeks a Supervising Case Manager, Housing to serve as an in-house housing expert supporting participants experiencing housing instability. The Supervising Case Manager will work closely with case managers, social workers, and program leadership to help participants obtain and/or maintain safe and stable housing, including emergency, transitional, and permanent options. This role will build and leverage deep knowledge of New York City housing systems, subsidies, and community resources to remove barriers that contribute to justice involvement and program non-compliance. The Supervising Case Manager, Housing will serve as the primary subject matter expert on housing systems, oversee complex cases, and support program development, partnerships, and staff capacity building.
Responsibilities include but are not limited to : Participant Services
Conduct housing assessments to determine participant needs, eligibility, and barriers, including family composition, safety considerations, mental health needs, and criminal justice history.
Provide comprehensive, clinically-informed case management to a caseload of participants with complex housing barriers, including those with behavioral health needs, legal barriers, or histories of homelessness.
Assist participants with applications for supportive housing, affordable housing, vouchers (e.g., CityFHEPS, Section 8), rental assistance, and other housing programs.
Support participants in accessing emergency housing, shelters, drop-in centers, or temporary placements, as well as in obtaining permanent housing placements and maintaining stability.
Assist participants in obtaining identification, documentation, and other materials necessary for housing applications.
Provide advanced troubleshooting related to housing denials, documentation barriers, and eligibility issues.
Provide service planning focused on long-term housing stability.
Provide referrals to community-based service providers to address housing needs.
Facilitate and help to develop and/or revise curricula for a range of on-site groups focused on common housing needs.
Team Collaboration and Program Support
Supervise housing case managers and interns; Support supervisees to ensure that all tasks are completed effectively and efficiently and housing-related case management data is entered accurately and in a timely manner; Work collaboratively with case managers and social workers through case conferencing and coordinated planning; Serve as the program’s lead housing expert and advisor to staff and leadership;
Develop housing strategies and workflows to improve participant outcomes;
Identify gaps in housing resources and propose program improvements;
Develop resource guides and participant materials;
Provide updates on participants’ engagement in services to assigned social workers and case managers, as necessary to track participants’ compliance with court mandates;
Enter and maintain accurate up-to-date participant information in program databases, including assessment, case management, attendance, case outcome data, and other data consistent with reporting requirements;
Track housing outcomes and contribute to reporting and evaluation efforts;
Participate in team meetings, group supervision, working groups, trainings, and program initiatives;
Staff Support and Training
Provide consultations and support to case managers, and social workers;
Develop and facilitate trainings or informational sessions for staff on housing resources and processes;
Support onboarding and professional development of housing staff;
Coordination and Partnership Development
Develop and maintain high-level relationships with housing providers, supportive housing programs, city agencies, and community-based organizations;
Coordinate with external housing providers and other organizations to ensure that participants successfully access resources/engage in services;
Maintain current knowledge of housing resources, eligibility requirements, and system changes;
Represent Manhattan Justice in external housing meetings, coalitions, and stakeholder forums;
Explore new housing opportunities and partnerships to expand options for participants;
Administrative and Other Duties
Ensure high-quality documentation and compliance with reporting requirements;
Contribute to resource development, program materials, and grant initiatives;
Participate in cross-program housing initiatives within the organization;
Attend program events, court meetings, and community events as needed; and;
Perform additional tasks as necessary to support the project;
Qualifications:
Bachelor’s degree; equivalent experience considered;
Minimum four years of experience in criminal justice and/or a related field, such as healthcare, substance use and mental health treatment, homelessness and housing services, education, job training/workforce development, child welfare and family services, youth services, elder care services, domestic violence programming, sex offense treatment, and services for people with development disabilities, is required; Experience in pretrial, court-based, or criminal legal system strongly preferred; Supervisory experience preferred; Experience in housing navigation, supportive housing, or homelessness services in NYC, preferred; Expertise in NYC housing systems, subsidies, and eligibility processes, preferred;
Knowledge and/or experience related to housing instability and/or the criminal justice system and its impacts on communities;
Experience with substance use treatment, mental health services, co-occurring disorders, trauma-informed and strengths-based approaches, and working with social service systems preferred;
Commitment to being participant-centered and using holistic and strengths-based approaches, as well as the cultural humility to work with people from diverse backgrounds;
Excellent organization and time management skills;
Excellent communication and stakeholder engagement abilities;
Demonstrated leadership, training, or supervisory experience preferred;
Strong problem-solving and systems-thinking skills;
Ability to work independently and collaboratively within a multidisciplinary team; and;
Bilingual (English/Spanish) strongly preferred. Position Type: Full time
Position Location: New York, NY
Compensation: The compensation range for this position is $64,800 - $76,700 and is commensurate with experience.
Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.
The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included.
At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment.
Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered.
In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted.
Full job record
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| Org ID | fc81709f-a646-476c-811a-2998542b12ef |
| Source ID | ad199ced-cd3d-4344-8f70-2edc6c8cec29 |
| Board ID | ad199ced-cd3d-4344-8f70-2edc6c8cec29 |
| Provider | jazzhr |
| Provider Job Key | qgWfFisnVx |
| Title | Supervising Case Manager - Housing |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | New York, NY, 10013 |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | NY |
| City | New York |
| Salary Raw | USD |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://innovatingjustice.applytojob.com/apply/qgWfFisnVx/Supervising-Case-Manager-Housing |
| Apply URL | https://innovatingjustice.applytojob.com/apply/qgWfFisnVx/Supervising-Case-Manager-Housing |
| First Seen At | 2026-05-30 06:03:53Z |
| Last Seen At | 2026-06-06 10:47:44Z |
| Last Checked At | 2026-06-06 10:47:44Z |
| Last Changed At | 2026-05-30 06:03:53Z |
| Inactive At | — |
| Source Posted At | 2026-05-04 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=innovatingjustice/date=2026-06-06/2026-06-06T10-47-40-410Z-13926ac200781d568643345b4fdab14cfea79d8b47a304ed3022bd17bae774ca.json |
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"description_html": "<p><span style=\"font-size:14px;\"><strong>THE ORGANIZATION</strong></span></p><p><span style=\"font-size:14px;\">The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies:</span></p><ol><li><span style=\"font-size:14px;\"><u>Operating Programs</u> that pilot new ideas and address local challenges;</span></li><li><span style=\"font-size:14px;\"><u>Conducting original research</u> to evaluate what works—and what doesn’t; and</span></li><li><span style=\"font-size:14px;\"><u>Providing expert assistance and policy guidance </u>to reformers across the country and beyond.</span></li></ol><p><span style=\"font-size:14px;\">Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide.<br>Learn more about our work at<a href=\"http://www.innovatingjustice.org\"> www.innovatingjustice.org</a>.</span></p><p><span style=\"font-size:14px;\"><strong>THE OPPORTUNITY</strong></span></p><p><span style=\"font-size:14px;\">Manhattan Justice Opportunities seeks to rethink justice in Manhattan and build a justice system that is more responsive to individuals’ and communities’ needs. Manhattan Justice is a centralized, court-based screening, resource, and referral hub that provides judges, prosecutors and defense attorneys in New York County Criminal Court and Supreme Court with a wide array of social service-based sentencing options in misdemeanor and felony cases. Manhattan Justice offers onsite case management, psycho-educational groups, and restorative justice programming, and provides referrals to community-based service providers for mental health, substance use, employment, primary health care services and more. These services, which are open to anyone who needs them—including mandated participants’ families and friends, and others affected by the criminal justice system—help people address underlying issues in their lives, build stability, and decrease their likelihood of further justice involvement. </span></p><p><span style=\"font-size:14px;\">Manhattan Justice Opportunities (MJO) seeks a Supervising Case Manager, Housing to serve as an in-house housing expert supporting participants experiencing housing instability. The Supervising Case Manager will work closely with case managers, social workers, and program leadership to help participants obtain and/or maintain safe and stable housing, including emergency, transitional, and permanent options. This role will build and leverage deep knowledge of New York City housing systems, subsidies, and community resources to remove barriers that contribute to justice involvement and program non-compliance. The Supervising Case Manager, Housing will serve as the primary subject matter expert on housing systems, oversee complex cases, and support program development, partnerships, and staff capacity building. </span></p><hr><span style=\"font-size:14px;\"><strong>Responsibilities include but are not limited to</strong>:</span><p><span style=\"font-size:14px;\"><u>Participant Services</u></span></p><ul><li><p><span style=\"font-size:14px;\">Conduct housing assessments to determine participant needs, eligibility, and barriers, including family composition, safety considerations, mental health needs, and criminal justice history. </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Provide comprehensive, clinically-informed case management to a caseload of participants with complex housing barriers, including those with behavioral health needs, legal barriers, or histories of homelessness. </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Assist participants with applications for supportive housing, affordable housing, vouchers (e.g., CityFHEPS, Section 8), rental assistance, and other housing programs. </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Support participants in accessing emergency housing, shelters, drop-in centers, or temporary placements, as well as in obtaining permanent housing placements and maintaining stability. </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Assist participants in obtaining identification, documentation, and other materials necessary for housing applications. </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Provide advanced troubleshooting related to housing denials, documentation barriers, and eligibility issues. </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Provide service planning focused on long-term housing stability. </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Provide referrals to community-based service providers to address housing needs. </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Facilitate and help to develop and/or revise curricula for a range of on-site groups focused on common housing needs. </span></p></li></ul><p><span style=\"font-size:14px;\"><u>Team Collaboration and Program Support </u></span></p><ul><li><span style=\"font-size:14px;\">Supervise housing case managers and interns;</span></li><li><span style=\"font-size:14px;\">Support supervisees to ensure that all tasks are completed effectively and efficiently and housing-related case management data is entered accurately and in a timely manner; </span></li><li><span style=\"font-size:14px;\">Work collaboratively with case managers and social workers through case conferencing and coordinated planning;</span></li><li><p><span style=\"font-size:14px;\">Serve as the program’s lead housing expert and advisor to staff and leadership; </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Develop housing strategies and workflows to improve participant outcomes;</span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Identify gaps in housing resources and propose program improvements; </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Develop resource guides and participant materials; </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Provide updates on participants’ engagement in services to assigned social workers and case managers, as necessary to track participants’ compliance with court mandates; </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Enter and maintain accurate up-to-date participant information in program databases, including assessment, case management, attendance, case outcome data, and other data consistent with reporting requirements;</span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Track housing outcomes and contribute to reporting and evaluation efforts;</span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Participate in team meetings, group supervision, working groups, trainings, and program initiatives;</span></p></li></ul><p><span style=\"font-size:14px;\"><u>Staff Support and Training </u></span></p><ul><li><p><span style=\"font-size:14px;\">Provide consultations and support to case managers, and social workers;</span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Develop and facilitate trainings or informational sessions for staff on housing resources and processes;</span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Support onboarding and professional development of housing staff; </span></p></li></ul><p><span style=\"font-size:14px;\"><u>Coordination and Partnership Development </u></span></p><ul><li><p><span style=\"font-size:14px;\">Develop and maintain high-level relationships with housing providers, supportive housing programs, city agencies, and community-based organizations;</span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Coordinate with external housing providers and other organizations to ensure that participants successfully access resources/engage in services;</span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Maintain current knowledge of housing resources, eligibility requirements, and system changes;</span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Represent Manhattan Justice in external housing meetings, coalitions, and stakeholder forums;</span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Explore new housing opportunities and partnerships to expand options for participants;</span></p></li></ul><p><span style=\"font-size:14px;\"><u>Administrative and Other Duties</u> </span></p><ul><li><p><span style=\"font-size:14px;\">Ensure high-quality documentation and compliance with reporting requirements;</span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Contribute to resource development, program materials, and grant initiatives; </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Participate in cross-program housing initiatives within the organization;</span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Attend program events, court meetings, and community events as needed; and; </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Perform additional tasks as necessary to support the project; </span></p></li></ul><p><span style=\"font-size:14px;\"><strong>Qualifications:</strong></span></p><ul><li><p><span style=\"font-size:14px;\">Bachelor’s degree; equivalent experience considered;</span></p></li><li><span style=\"font-size:14px;\">Minimum four years of experience in criminal justice and/or a related field, such as healthcare, substance use and mental health treatment, homelessness and housing services, education, job training/workforce development, child welfare and family services, youth services, elder care services, domestic violence programming, sex offense treatment, and services for people with development disabilities, is required; </span></li><li><span style=\"font-size:14px;\">Experience in pretrial, court-based, or criminal legal system strongly preferred;</span></li><li><span style=\"font-size:14px;\">Supervisory experience preferred;</span></li><li><span style=\"font-size:14px;\">Experience in housing navigation, supportive housing, or homelessness services in NYC, preferred; </span></li><li><p><span style=\"font-size:14px;\">Expertise in NYC housing systems, subsidies, and eligibility processes, preferred;</span></p></li><li><p><span style=\"font-size:14px;\">Knowledge and/or experience related to housing instability and/or the criminal justice system and its impacts on communities; </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Experience with substance use treatment, mental health services, co-occurring disorders, trauma-informed and strengths-based approaches, and working with social service systems preferred; </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Commitment to being participant-centered and using holistic and strengths-based approaches, as well as the cultural humility to work with people from diverse backgrounds; </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Excellent organization and time management skills; </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Excellent communication and stakeholder engagement abilities; </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Demonstrated leadership, training, or supervisory experience preferred;</span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Strong problem-solving and systems-thinking skills;</span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Ability to work independently and collaboratively within a multidisciplinary team; and;</span></p></li><li><span style=\"font-size:14px;\">Bilingual (English/Spanish) strongly preferred. </span></li></ul><p><span style=\"font-size:14px;\"><strong>Position Type: </strong>Full time</span></p><p><span style=\"font-size:14px;\"><strong>Position Location: </strong>New York, NY</span></p><p><span style=\"font-size:14px;\"><strong>Compensation:</strong> The compensation range for this position is $64,800 - $76,700 and is commensurate with experience. </span></p><p><span style=\"font-size:14px;\"><strong>Benefits:</strong> The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.</span></p><p><span style=\\\"font-size:14px\\\">The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included.</span></p>\n\n<p><span style=\\\"font-size:14px\\\">At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment.</span></p>\n\n<p><span style=\\\"font-size:14px\\\">Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered.</span></p>\n\n<p><span style=\\\"font-size:14px\\\">In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted.</span></p>",
"description_text": "THE ORGANIZATION\n The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies:\n Operating Programs that pilot new ideas and address local challenges;\n Conducting original research to evaluate what works—and what doesn’t; and\n Providing expert assistance and policy guidance to reformers across the country and beyond.\n Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide.\nLearn more about our work at www.innovatingjustice.org .\n THE OPPORTUNITY\n Manhattan Justice Opportunities seeks to rethink justice in Manhattan and build a justice system that is more responsive to individuals’ and communities’ needs. Manhattan Justice is a centralized, court-based screening, resource, and referral hub that provides judges, prosecutors and defense attorneys in New York County Criminal Court and Supreme Court with a wide array of social service-based sentencing options in misdemeanor and felony cases. Manhattan Justice offers onsite case management, psycho-educational groups, and restorative justice programming, and provides referrals to community-based service providers for mental health, substance use, employment, primary health care services and more. These services, which are open to anyone who needs them—including mandated participants’ families and friends, and others affected by the criminal justice system—help people address underlying issues in their lives, build stability, and decrease their likelihood of further justice involvement.\n Manhattan Justice Opportunities (MJO) seeks a Supervising Case Manager, Housing to serve as an in-house housing expert supporting participants experiencing housing instability. The Supervising Case Manager will work closely with case managers, social workers, and program leadership to help participants obtain and/or maintain safe and stable housing, including emergency, transitional, and permanent options. This role will build and leverage deep knowledge of New York City housing systems, subsidies, and community resources to remove barriers that contribute to justice involvement and program non-compliance. The Supervising Case Manager, Housing will serve as the primary subject matter expert on housing systems, oversee complex cases, and support program development, partnerships, and staff capacity building.\n Responsibilities include but are not limited to : Participant Services\n Conduct housing assessments to determine participant needs, eligibility, and barriers, including family composition, safety considerations, mental health needs, and criminal justice history.\n Provide comprehensive, clinically-informed case management to a caseload of participants with complex housing barriers, including those with behavioral health needs, legal barriers, or histories of homelessness.\n Assist participants with applications for supportive housing, affordable housing, vouchers (e.g., CityFHEPS, Section 8), rental assistance, and other housing programs.\n Support participants in accessing emergency housing, shelters, drop-in centers, or temporary placements, as well as in obtaining permanent housing placements and maintaining stability.\n Assist participants in obtaining identification, documentation, and other materials necessary for housing applications.\n Provide advanced troubleshooting related to housing denials, documentation barriers, and eligibility issues.\n Provide service planning focused on long-term housing stability.\n Provide referrals to community-based service providers to address housing needs.\n Facilitate and help to develop and/or revise curricula for a range of on-site groups focused on common housing needs.\n Team Collaboration and Program Support\n Supervise housing case managers and interns;\n Support supervisees to ensure that all tasks are completed effectively and efficiently and housing-related case management data is entered accurately and in a timely manner;\n Work collaboratively with case managers and social workers through case conferencing and coordinated planning;\n Serve as the program’s lead housing expert and advisor to staff and leadership;\n Develop housing strategies and workflows to improve participant outcomes;\n Identify gaps in housing resources and propose program improvements;\n Develop resource guides and participant materials;\n Provide updates on participants’ engagement in services to assigned social workers and case managers, as necessary to track participants’ compliance with court mandates;\n Enter and maintain accurate up-to-date participant information in program databases, including assessment, case management, attendance, case outcome data, and other data consistent with reporting requirements;\n Track housing outcomes and contribute to reporting and evaluation efforts;\n Participate in team meetings, group supervision, working groups, trainings, and program initiatives;\n Staff Support and Training\n Provide consultations and support to case managers, and social workers;\n Develop and facilitate trainings or informational sessions for staff on housing resources and processes;\n Support onboarding and professional development of housing staff;\n Coordination and Partnership Development\n Develop and maintain high-level relationships with housing providers, supportive housing programs, city agencies, and community-based organizations;\n Coordinate with external housing providers and other organizations to ensure that participants successfully access resources/engage in services;\n Maintain current knowledge of housing resources, eligibility requirements, and system changes;\n Represent Manhattan Justice in external housing meetings, coalitions, and stakeholder forums;\n Explore new housing opportunities and partnerships to expand options for participants;\n Administrative and Other Duties\n Ensure high-quality documentation and compliance with reporting requirements;\n Contribute to resource development, program materials, and grant initiatives;\n Participate in cross-program housing initiatives within the organization;\n Attend program events, court meetings, and community events as needed; and;\n Perform additional tasks as necessary to support the project;\n Qualifications:\n Bachelor’s degree; equivalent experience considered;\n Minimum four years of experience in criminal justice and/or a related field, such as healthcare, substance use and mental health treatment, homelessness and housing services, education, job training/workforce development, child welfare and family services, youth services, elder care services, domestic violence programming, sex offense treatment, and services for people with development disabilities, is required;\n Experience in pretrial, court-based, or criminal legal system strongly preferred;\n Supervisory experience preferred;\n Experience in housing navigation, supportive housing, or homelessness services in NYC, preferred;\n Expertise in NYC housing systems, subsidies, and eligibility processes, preferred;\n Knowledge and/or experience related to housing instability and/or the criminal justice system and its impacts on communities;\n Experience with substance use treatment, mental health services, co-occurring disorders, trauma-informed and strengths-based approaches, and working with social service systems preferred;\n Commitment to being participant-centered and using holistic and strengths-based approaches, as well as the cultural humility to work with people from diverse backgrounds;\n Excellent organization and time management skills;\n Excellent communication and stakeholder engagement abilities;\n Demonstrated leadership, training, or supervisory experience preferred;\n Strong problem-solving and systems-thinking skills;\n Ability to work independently and collaboratively within a multidisciplinary team; and;\n Bilingual (English/Spanish) strongly preferred.\n Position Type: Full time\n Position Location: New York, NY\n Compensation: The compensation range for this position is $64,800 - $76,700 and is commensurate with experience.\n Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.\n The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included.\n At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment.\n Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered.\n In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted.",
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"description": "<p><span style=\"font-size:14px;\"><strong>THE ORGANIZATION</strong></span></p><p><span style=\"font-size:14px;\">The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies:</span></p><ol><li><span style=\"font-size:14px;\"><u>Operating Programs</u> that pilot new ideas and address local challenges;</span></li><li><span style=\"font-size:14px;\"><u>Conducting original research</u> to evaluate what works—and what doesn’t; and</span></li><li><span style=\"font-size:14px;\"><u>Providing expert assistance and policy guidance </u>to reformers across the country and beyond.</span></li></ol><p><span style=\"font-size:14px;\">Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide.<br>Learn more about our work at<a href=\"http://www.innovatingjustice.org\"> www.innovatingjustice.org</a>.</span></p><p><span style=\"font-size:14px;\"><strong>THE OPPORTUNITY</strong></span></p><p><span style=\"font-size:14px;\">Manhattan Justice Opportunities seeks to rethink justice in Manhattan and build a justice system that is more responsive to individuals’ and communities’ needs. Manhattan Justice is a centralized, court-based screening, resource, and referral hub that provides judges, prosecutors and defense attorneys in New York County Criminal Court and Supreme Court with a wide array of social service-based sentencing options in misdemeanor and felony cases. Manhattan Justice offers onsite case management, psycho-educational groups, and restorative justice programming, and provides referrals to community-based service providers for mental health, substance use, employment, primary health care services and more. These services, which are open to anyone who needs them—including mandated participants’ families and friends, and others affected by the criminal justice system—help people address underlying issues in their lives, build stability, and decrease their likelihood of further justice involvement. </span></p><p><span style=\"font-size:14px;\">Manhattan Justice Opportunities (MJO) seeks a Supervising Case Manager, Housing to serve as an in-house housing expert supporting participants experiencing housing instability. The Supervising Case Manager will work closely with case managers, social workers, and program leadership to help participants obtain and/or maintain safe and stable housing, including emergency, transitional, and permanent options. This role will build and leverage deep knowledge of New York City housing systems, subsidies, and community resources to remove barriers that contribute to justice involvement and program non-compliance. The Supervising Case Manager, Housing will serve as the primary subject matter expert on housing systems, oversee complex cases, and support program development, partnerships, and staff capacity building. </span></p><hr><span style=\"font-size:14px;\"><strong>Responsibilities include but are not limited to</strong>:</span><p><span style=\"font-size:14px;\"><u>Participant Services</u></span></p><ul><li><p><span style=\"font-size:14px;\">Conduct housing assessments to determine participant needs, eligibility, and barriers, including family composition, safety considerations, mental health needs, and criminal justice history. </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Provide comprehensive, clinically-informed case management to a caseload of participants with complex housing barriers, including those with behavioral health needs, legal barriers, or histories of homelessness. </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Assist participants with applications for supportive housing, affordable housing, vouchers (e.g., CityFHEPS, Section 8), rental assistance, and other housing programs. </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Support participants in accessing emergency housing, shelters, drop-in centers, or temporary placements, as well as in obtaining permanent housing placements and maintaining stability. </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Assist participants in obtaining identification, documentation, and other materials necessary for housing applications. </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Provide advanced troubleshooting related to housing denials, documentation barriers, and eligibility issues. </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Provide service planning focused on long-term housing stability. </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Provide referrals to community-based service providers to address housing needs. </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Facilitate and help to develop and/or revise curricula for a range of on-site groups focused on common housing needs. </span></p></li></ul><p><span style=\"font-size:14px;\"><u>Team Collaboration and Program Support </u></span></p><ul><li><span style=\"font-size:14px;\">Supervise housing case managers and interns;</span></li><li><span style=\"font-size:14px;\">Support supervisees to ensure that all tasks are completed effectively and efficiently and housing-related case management data is entered accurately and in a timely manner; </span></li><li><span style=\"font-size:14px;\">Work collaboratively with case managers and social workers through case conferencing and coordinated planning;</span></li><li><p><span style=\"font-size:14px;\">Serve as the program’s lead housing expert and advisor to staff and leadership; </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Develop housing strategies and workflows to improve participant outcomes;</span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Identify gaps in housing resources and propose program improvements; </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Develop resource guides and participant materials; </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Provide updates on participants’ engagement in services to assigned social workers and case managers, as necessary to track participants’ compliance with court mandates; </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Enter and maintain accurate up-to-date participant information in program databases, including assessment, case management, attendance, case outcome data, and other data consistent with reporting requirements;</span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Track housing outcomes and contribute to reporting and evaluation efforts;</span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Participate in team meetings, group supervision, working groups, trainings, and program initiatives;</span></p></li></ul><p><span style=\"font-size:14px;\"><u>Staff Support and Training </u></span></p><ul><li><p><span style=\"font-size:14px;\">Provide consultations and support to case managers, and social workers;</span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Develop and facilitate trainings or informational sessions for staff on housing resources and processes;</span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Support onboarding and professional development of housing staff; </span></p></li></ul><p><span style=\"font-size:14px;\"><u>Coordination and Partnership Development </u></span></p><ul><li><p><span style=\"font-size:14px;\">Develop and maintain high-level relationships with housing providers, supportive housing programs, city agencies, and community-based organizations;</span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Coordinate with external housing providers and other organizations to ensure that participants successfully access resources/engage in services;</span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Maintain current knowledge of housing resources, eligibility requirements, and system changes;</span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Represent Manhattan Justice in external housing meetings, coalitions, and stakeholder forums;</span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Explore new housing opportunities and partnerships to expand options for participants;</span></p></li></ul><p><span style=\"font-size:14px;\"><u>Administrative and Other Duties</u> </span></p><ul><li><p><span style=\"font-size:14px;\">Ensure high-quality documentation and compliance with reporting requirements;</span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Contribute to resource development, program materials, and grant initiatives; </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Participate in cross-program housing initiatives within the organization;</span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Attend program events, court meetings, and community events as needed; and; </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Perform additional tasks as necessary to support the project; </span></p></li></ul><p><span style=\"font-size:14px;\"><strong>Qualifications:</strong></span></p><ul><li><p><span style=\"font-size:14px;\">Bachelor’s degree; equivalent experience considered;</span></p></li><li><span style=\"font-size:14px;\">Minimum four years of experience in criminal justice and/or a related field, such as healthcare, substance use and mental health treatment, homelessness and housing services, education, job training/workforce development, child welfare and family services, youth services, elder care services, domestic violence programming, sex offense treatment, and services for people with development disabilities, is required; </span></li><li><span style=\"font-size:14px;\">Experience in pretrial, court-based, or criminal legal system strongly preferred;</span></li><li><span style=\"font-size:14px;\">Supervisory experience preferred;</span></li><li><span style=\"font-size:14px;\">Experience in housing navigation, supportive housing, or homelessness services in NYC, preferred; </span></li><li><p><span style=\"font-size:14px;\">Expertise in NYC housing systems, subsidies, and eligibility processes, preferred;</span></p></li><li><p><span style=\"font-size:14px;\">Knowledge and/or experience related to housing instability and/or the criminal justice system and its impacts on communities; </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Experience with substance use treatment, mental health services, co-occurring disorders, trauma-informed and strengths-based approaches, and working with social service systems preferred; </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Commitment to being participant-centered and using holistic and strengths-based approaches, as well as the cultural humility to work with people from diverse backgrounds; </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Excellent organization and time management skills; </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Excellent communication and stakeholder engagement abilities; </span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Demonstrated leadership, training, or supervisory experience preferred;</span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Strong problem-solving and systems-thinking skills;</span></p></li></ul><ul><li><p><span style=\"font-size:14px;\">Ability to work independently and collaboratively within a multidisciplinary team; and;</span></p></li><li><span style=\"font-size:14px;\">Bilingual (English/Spanish) strongly preferred. </span></li></ul><p><span style=\"font-size:14px;\"><strong>Position Type: </strong>Full time</span></p><p><span style=\"font-size:14px;\"><strong>Position Location: </strong>New York, NY</span></p><p><span style=\"font-size:14px;\"><strong>Compensation:</strong> The compensation range for this position is $64,800 - $76,700 and is commensurate with experience. </span></p><p><span style=\"font-size:14px;\"><strong>Benefits:</strong> The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.</span></p><p><span style=\\\"font-size:14px\\\">The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included.</span></p>\n\n<p><span style=\\\"font-size:14px\\\">At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment.</span></p>\n\n<p><span style=\\\"font-size:14px\\\">Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered.</span></p>\n\n<p><span style=\\\"font-size:14px\\\">In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted.</span></p>",
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