Assistant Property Manager at Cambridge Oaks Apartments

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    "location": {
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    "description": "<p><span style=\"font-size: 14pt\"><span style=\"font-weight: bold\"><img width=\"217\" height=\"109\" src=\"https://nheincteam.bamboohr.com/ajax/fetcher.php?doc=27185&amp;format=img\" alt=\"image\"></span></span></p>\n<p><span style=\"font-size: 18pt\"><span style=\"font-weight: bold\">Assistant Community Manager</span></span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Location:</span>  Cambridge Oaks I &amp; II- Kings Mountain, NC</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Summary </span></p>\n<p><span style=\"font-size: 12pt\">Responsible for the efficient operation of the assigned community under the direction of the Community Manager. On a daily basis, the Assistant Community Manager performs the tasks associated with the operation of the property including managing the sales function, pricing, collections, administration, resident services, and maintenance. The ACM is also responsible for ensuring the successful leasing of apartments by adhering to community policies and procedures during the application process (e.g., qualifying potential residents, verifying applications etc.). Reports to: Community Manager. Supervises: Onsite staff of assigned properties in absence of Community Manager.  Regional Manager will oversee hiring, staffing, wage reporting, marketing, accounts receivable, collections and leasing.  Must be flexible and able to work varied schedule, including weekends and some holidays as required.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"> <span style=\"font-weight: bold\">I. ESSENTIAL DUTIES AND RESPONSIBILITIES</span></span></p>\n<p><span style=\"font-size: 12pt\">Fiscal accountability for properties performance</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">a. Assist with monitoring the property budgets, keeps expenses in line with the budget</span></li>\n<li><span style=\"font-size: 12pt\">b. Assists with completing utility analysis annually</span></li>\n<li><span style=\"font-size: 12pt\">c. Assists with all applicable deposits, rents, other fees and ancillary revenues are collected and deposited</span></li>\n<li><span style=\"font-size: 12pt\">d. Reviews Accounts Receivables reports weekly and sends late notices accordingly</span></li>\n<li><span style=\"font-size: 12pt\">e. Reviews, codes, and submits bills to be paid to the Accounts Payable Department through PayScan</span></li>\n<li><span style=\"font-size: 12pt\">f. Assists with monitoring of budget control reports on a monthly basis. Account for monthly budget variances and implement new strategies when required. Suggest budget adjustments related to objectives and goals.</span></li>\n<li><span style=\"font-size: 12pt\">g. Purchases necessary equipment and supplies for the community at the direction of Community Manager.  Expenses over $500 must be pre-approved by RPM</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"> Development, implementation and monitoring of assets</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">a. Inspects the community daily to determine the quality of the physical property to assess and identify needs.</span></li>\n<li><span style=\"font-size: 12pt\">b. Monitors occupancy to ensure property maintains 100% occupancy at all times.  Must keep waiting list active, first two applicants should be current and ready for move in should notice be given.  Responsible for implementing, designing and maintaining a resident retention program, i.e., newsletter, resident referral  program or social activities</span></li>\n<li><span style=\"font-size: 12pt\">c. Assists with developing and monitoring an active renewal program for nonsubsidized units.</span></li>\n<li><span style=\"font-size: 12pt\">d. Ensure maintenance of the property is being performed and documented.</span></li>\n<li><span style=\"font-size: 12pt\">e. Obtains three bids for capital items and makes recommendations to Community Manager.</span></li>\n<li><span style=\"font-size: 12pt\">f. Inspects maintenance repairs and available units for readiness.</span></li>\n<li><span style=\"font-size: 12pt\">g. Inspects recently vacated units to assess needed repairs, replacements and resident charges.</span></li>\n<li><span style=\"font-size: 12pt\">h. Monitors, inspects, and assesses the community landscape and physical condition to identify, control or eliminate potential safety concerns and to ensure quality aesthetics of exterior parts of community.</span></li>\n<li><span style=\"font-size: 12pt\">i. Assists with performing monthly inspections for 811 Property types or quarterly for 202 and family property types.</span></li>\n<li><span style=\"font-size: 12pt\">J. Assists with generating various reports, ie. month end close out, company required reports, HUD information, etc.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Personnel Management</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Assist Community Manager in recruiting, interviewing, and training all community staff positions.</span></li>\n<li><span style=\"font-size: 12pt\">Promote staff harmony through support, effective leadership and positive example</span></li>\n<li><span style=\"font-size: 12pt\">Assists Community Manager to ensure all on-site administrative functions pertaining to personnel are timely (i.e., performance evaluations, transfers, promotions, time sheets, bonuses, etc.).</span></li>\n<li><span style=\"font-size: 12pt\">Maintain compliance with company policies, procedures and industry regulations (i.e., HUD, IRS, HOME, HTF, RD, Fair Housing, OSHA, Safety, etc.).</span></li>\n<li><span style=\"font-size: 12pt\">Assures that associates follow policies and safety rules; complies with NHE policies for reporting incidents</span></li>\n<li><span style=\"font-size: 12pt\">Interacts closely with maintenance staff to manage property maintenance programs including promptly and courteously responses to resident requests for maintenance and that the work meet or exceeds NHE standards.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"> External and internal client/customer relations</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">a. Handle and resolve current/former resident situations through established company guidelines and practices on a timely basis.</span></li>\n<li><span style=\"font-size: 12pt\">b. Handle and resolve vendor or contractor situations on a timely basis.</span></li>\n<li><span style=\"font-size: 12pt\">c. Plans, executes and attends social and other community events for residents</span></li>\n<li><span style=\"font-size: 12pt\">d. Resolves resident concerns and matters at a high level of customer service and satisfaction</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"> Regulatory Compliance</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">a. Complete all move ins/outs/recertifications/Interims etc. as required by HUD and NHE guidelines</span></li>\n<li><span style=\"font-size: 12pt\">b. Monitors regulatory compliance on behalf of owner/agent with appropriate regulations (LIHTC Section 42, HUD Section 8/PRAC/HAP, HOME, HTF, etc.)</span></li>\n<li><span style=\"font-size: 12pt\">c. Oversees compliance with Fair Housing Laws</span></li>\n<li><span style=\"font-size: 12pt\">d. Ensure each property is adhering to their specific program types regulations</span></li>\n<li><span style=\"font-size: 12pt\">e. Interprets and applies IRS Section 42 and HUD regulations and identifies and recommends compliance and changes as appropriate.</span></li>\n<li><span style=\"font-size: 12pt\">f. Prepares and participates in management reviews and physical inspections from third parties, local or state housing authorities and/or HUD.</span></li>\n</ul>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 12pt; font-weight: bold\">Attendance is an essential job function.</span></li>\n<li><span style=\"font-size: 12pt; font-weight: bold\">Attends and participates in industry and NHE’s training programs as required.</span></li>\n<li><span style=\"font-size: 12pt; font-weight: bold\">Performs the tasks of subordinate associates as needed, including leasing units and making units ready for leasing.</span></li>\n<li><span style=\"font-size: 12pt; font-weight: bold\">Responsible for other assignments as needed and directed by senior management.</span></li>\n<li><span style=\"font-size: 12pt; font-weight: bold\">This job description does not list all functions and tasks. Job functions may be added, deleted, or modified at any time by your management team.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">II.  KNOWLEDGE, SKILLS AND ABILITIES </span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Excellent communication and interpersonal skills, both verbal and written.  </span></li>\n<li><span style=\"font-size: 12pt\">Advanced organizational skills.</span></li>\n<li><span style=\"font-size: 12pt\">Ability to direct others to achieve company goals.</span></li>\n<li><span style=\"font-size: 12pt\">Ability to sell products and services to potential customers.</span></li>\n<li><span style=\"font-size: 12pt\">Ability to handle multiple tasks and prioritize duties and responsibilities.</span></li>\n<li><span style=\"font-size: 12pt\">Ability to visually inspect units, grounds, and other aspects of the community to determine standards are met.</span></li>\n<li><span style=\"font-size: 12pt\">Ability to work with little direction maintaining confidentiality and professionalism.</span></li>\n<li><span style=\"font-size: 12pt\">Be a team player</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">III.  SUPERVISORY RESPONSIBILITIES</span></p>\n<p><span style=\"font-size: 12pt\">None</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">IV.  QUALIFICATIONS</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Property Manager’s or PMIC license preferred.</span></li>\n<li><span style=\"font-size: 12pt\">Multifamily leasing, sales and/or customer service experience is required.</span></li>\n<li><span style=\"font-size: 12pt\">Knowledge of apartment management laws and regulations, federal, state, and local.</span></li>\n<li><span style=\"font-size: 12pt\">Knowledge of expense control and financial management.</span></li>\n<li><span style=\"font-size: 12pt\">Must have a valid driver’s license or means of immediate transportation to attend meetings, events and daily activities</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">V.  EDUCATIONAL AND/OR EXPERIENCE</span></span></p>\n<p><span style=\"font-size: 12pt\">College degree preferred but not required.  Must have training or experience in basic computer use, including common applications such as Microsoft Word and Excel as well as experience with web-based software used in apartment management (Yardi Voyager, Popcard, Payscan, Rent Café preferred).  Other related experience or equivalent education may be substituted.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">LANGUAGE/MATHEMATICAL/REASONING ABILITY</span></p>\n<p><span style=\"font-size: 12pt\">Ability to generate reports, business correspondence.  Effectively present information and respond to questions from clients, customers, and the general public. Must possess the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Should be able to compute rate, ratio and percent.  Must be able to apply common sense understanding and carry out instructions furnished written and verbally.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">PHYSICAL DEMANDS</span></p>\n<p><span style=\"font-size: 12pt\">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and; talk or hear.  The employee frequently is required to stand, walk and sit.  The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.  The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">WORKING CONDITIONS AND ENVIRONMENT</span></p>\n<p><span style=\"font-size: 12pt\">While performing the duties of this job, the employee primarily works indoors from the NHE, Inc. on-site property office.  The employee will regularly work in a highly mobile environment in performance of the above duties and responsibilities.  The noise level in the work environment is usually moderate.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">POLICIES AND PROCEDURES</span></p>\n<p><span style=\"font-size: 12pt\">The employee in this job must be knowledgeable about the company's policies and procedures as described in the company Employee Handbook.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">BENEFITS</span></p>\n<p><span style=\"font-size: 12pt\">All full-time employees are eligible to participate in our benefits program.  NHE offers:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 12pt\">HDHP Health Insurance Plan</span></li>\n<li><span style=\"font-size: 12pt\">PPO Health Insurance Plan</span></li>\n<li><span style=\"font-size: 12pt\">Vision Insurance</span></li>\n<li><span style=\"font-size: 12pt\">Dental Insurance</span></li>\n<li><span style=\"font-size: 12pt\">Short-Term Disability</span></li>\n<li><span style=\"font-size: 12pt\">Long-Term Disability</span></li>\n<li><span style=\"font-size: 12pt\">Group Life Insurance</span><br></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Health Savings Account (offered for HDHP plan)</span></li>\n<li><span style=\"font-size: 12pt\">Flexible Spending Account (FSA)</span></li>\n<li><span style=\"font-size: 12pt\">Employee Assistance Program (EAP)</span></li>\n<li><span style=\"font-size: 12pt\">401k Retirement plan</span></li>\n<li><span style=\"font-size: 12pt\">12 Paid Holidays (includes Birthday Holiday)</span></li>\n<li><span style=\"font-size: 12pt\">Up to 130 hours of PTO</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">About NHE, Inc.</span></p>\n<p><span style=\"font-size: 12pt\">As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicated employees and investments in technology, training and certification. </span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations.</span></p>\n<p><br></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">EOE</span></span></p>",
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