Information Management Specialist

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    "requisitionDescription": "<div><div><div><link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p><strong>Job</strong>: Information Management Specialist<br><strong>Location:</strong> Fort Rucker, AL<br><strong>Schedule:</strong> Full time<br><strong>Security Clearance</strong>: SECRET</p><p>The government requires all federal contractors to be fully vaccinated for Covid 19 by Dec. 8, 2021<br><br><strong>Summary of Responsibilities:</strong><span style=\"white-space:pre;\"><strong>&nbsp; &nbsp;&nbsp;</strong></span><br><br>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>The Directorate of Simulation&rsquo;s (DOS) core mission is to support and enable Initial Military Training (IMT) and Professional Military Education (PME) training &amp; education efforts, which utilize Live Virtual Constructive Gaming (LVC-G) simulation capabilities and infrastructure. Additionally, the DOS supports other key mission areas, which include:&nbsp;</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Planning, coordinating, developing, and maintaining advanced simulation training capabilities.<br>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Supporting collective training events and exercises for agencies external to the United States Army Aviation Center of Excellence (USAACE).<br>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Supporting Live Virtual Constructive Gaming (LVC-G) simulation capabilities and infrastructure.<br>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Supporting USAACE directed conferences and meetings.<br>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Supporting the integration of the Flight School XXI (FSXXI) simulators and systems into the DOS Network Architecture.<br>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Supporting the Aviation Resource Training System (ARTS) in Warrior Hall.&nbsp;</p><p><strong>The DOS mission also requires:</strong></p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Information Assurance support (IA)<br>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Information Management (IMO) support<br>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Property control and inventory for hardware and software<br>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Monitoring building access control points<br>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>TRADOC Accreditation and Authority to Operate (ATO) for the DOS Stand-alone/Closed Restricted Network<br>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Video Teleconference (VTC) system setup and support<br>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Gaming based simulation support</p><p><strong>Essential Duties and Responsibilities:</strong><span style=\"white-space:pre;\"><strong>&nbsp;&nbsp;</strong> &nbsp;</span></p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Provide desktop computer support on the NIPR and SIPR network, which includes the installation, configuration, and upgrade of software, hardware, and peripheral devices.<br>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Perform Help Desk functions by troubleshooting software and hardware issues and working with Government and contractor clients in the DOS, G6, and Network Enterprise Center (NEC) to resolve unusual or more complicated problems.<br>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Assist with the maintenance of network-based capabilities that support unclassified and classified voice, data, and video teleconferencing.<br>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Track, maintain, and update Information Technology Capability Requests (CAPRs) and submit to the appropriate agencies or individuals for approval.<br>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Perform Help Desk functions for phone-related issues, submit relocation documentation to NEC for phone line moves, submit documentation to NEC for additional phones, review long-distance calls and brief the DOS Director on any issues or questions, and install/relocate phones when necessary.<br>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Submit all required Army Enterprise Service Desk (AESD) tickets and interface with NEC for all NIPR, SIPR, and phone issues.<br>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Provide Help Desk functions: troubleshoot software and hardware issues with the ARTS systems, and work with Government representatives and agencies (NEC and/or G6) to resolve more complicated problems.<br>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Submit and track AESD tickets for all issues that require the NEC&rsquo;s support above local DOS control.<br>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Request, issue, and maintain all phone PINs for DOS military, civilian, and contractor employees.<br>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Attend all IMO meetings requested by the G6/NEC.<br>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Support and adhere to all NEC/G6 requests for information, upgrades, or support to the NIPR/SIPR computers and systems.<br>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Support DOS conferences, meetings, workgroups, forums, and tours that utilize the AAR or conference rooms.<br>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Provide daily operator support for the computer and Audio/Video systems in the AAR room and other areas utilized for the USAACE Commanding General&rsquo;s Aviation Senior Leaders Forum (AvSLF) the week prior to and the week of the event.</p><p><strong>Required Professional Qualifications:</strong></p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Associate or bachelor&rsquo;s degree preferred<br>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Shall have and maintain a current SECRET clearance<br>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>CompTia A+<br>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>CompTia Network+<br>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>CompTIA Security+<br>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Microsoft MDAAC Windows 10 (MD10 and MD101)<br>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>DOD Information Awareness Fundamentals<br>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>DOD Information Assurance Awareness</p><p><br></p></div></div></div></div>\n",
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