Executive Director

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    "description": "<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">The Executive Director serves as the servant-hearted leader and chief executive of the community, fully accountable for the well-being of residents, the performance and growth of team members, the stewardship of financial and physical assets, and the reputation of the community. The Executive Director ensures the community operates in alignment with 12 Oaks Senior Living’s mission and <b>core values of Character, Competency, Stewardship, and Servanthood</b>, while delivering exceptional outcomes in care, service, occupancy, and financial performance.</span></span></p>\n<p><u><strong><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#000000;\">Primary Duties &amp; Responsibilities: </span></span></span></span></strong></u></p>\n<ul>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\">Model servant leadership and integrity, reinforcing 12 Oaks’ values in every decision and interaction.</span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\">Cultivate a culture of accountability, trust, and collaboration where staff feel supported, valued, and developed.</span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\">Act as the “face of the community,” demonstrating visible, approachable leadership with residents, families, staff, and stakeholders.</span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\">Lead with courage and empathy in times of challenge, ensuring stability and confidence in the community.</span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\">Champion the dignity, independence, and individuality of residents, always ensuring person-centered care.</span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\">Partner with the Resident Care Director to oversee assessments, service plans, and delivery of care, with a focus on proactive risk management and regulatory compliance.</span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\">Ensure excellence in dementia care programming and safety, with specialized staff training and support.</span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\">Promote a holistic approach to wellness that meets physical, social, emotional, and spiritual needs.</span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\">Maintain clear, responsive communication with families and address concerns promptly and professionally.</span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\">Recruit, select, and retain high-performing leaders and staff who embody 12 Oaks’ values.</span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\">Provide ongoing coaching, mentoring, and performance feedback to department heads and staff.</span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\">Ensure department leaders are equipped to lead their teams, drive accountability, and support career growth.</span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\">Create succession plans to ensure leadership continuity and stability in the community.</span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\">Deliver financial performance in line with approved budgets and ownership expectations, including NOI, occupancy, labor efficiency, and expense control.</span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\">Develop and execute business plans that address growth, quality improvement, and long-term sustainability.</span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\">Safeguard the community asset by ensuring proper maintenance, cleanliness, safety, and compliance.</span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\">Ensure compliance with all local, state, and federal regulations, including assisted living and memory care requirements.</span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\">Manage vendor relationships and contracts to ensure quality service and responsible financial stewardship.</span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Partner with Sales and Marketing leadership to drive occupancy and meet move-in goals.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Establish strong relationships with referral partners, healthcare providers, and community stakeholders.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Lead tours, family meetings, and public relations efforts to promote the community’s reputation for excellence.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Monitor market trends and ensure competitive positioning of the community.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Always ensure regulatory readiness, with accurate and current documentation and training.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Promote a culture of safety and continuous quality improvement.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Respond promptly and thoroughly to incidents, audits, surveys, and inspections.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Ensure effective emergency preparedness, disaster planning, and resident safety protocols.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\">Performs other duties as <span style=\"letter-spacing:-0.1pt;\">required.</span></span></span></span></li>\n</ul>\n\n<p style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><u><strong>Qualifications:</strong></u></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Current Assisted Living Administrator license required.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Calibri, sans-serif;\">Knowledge of budgeting, forecasting, staffing and <span style=\"letter-spacing:-0.1pt;\">scheduling.</span></span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Calibri, sans-serif;\">Strong leadership and motivational <span style=\"letter-spacing:-0.1pt;\">skills.</span></span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Proficiency with technology, including Microsoft Office and electronic health/operations systems.</span></span></span></span></li>\n\t<li style=\"margin-right:104px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:88%;\"><span><span style=\"font-family:Calibri, sans-serif;\">Excellent communication,<span style=\"letter-spacing:-0.25pt;\"> relationship building, </span>customer service, and problem-solving skills, including the ability to maintain composure under stress.</span></span></span></span></li>\n\t<li style=\"margin-right:77px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:88%;\"><span><span style=\"font-family:Calibri, sans-serif;\">Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in fast -paced environment.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Strong knowledge of assisted living and memory care regulations and best practices.</span></span></span></span></li>\n</ul>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><u><strong>Education &amp; Experience:</strong></u> </span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">College degree in Healthcare Administration, Business, Gerontology, or related field preferred.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Three to five (5) years of progressive leadership experience in senior living, healthcare, or related field.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Demonstrated success in leading teams, managing budgets, and achieving operational and financial outcomes.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Calibri, sans-serif;\">Financial Reporting and/or P&amp;L <span style=\"letter-spacing:-0.1pt;\">experience.</span></span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"line-height:13pt;\"><span><span style=\"font-family:Calibri, sans-serif;\">Alzheimer’s / Memory care communities experience is a <span style=\"letter-spacing:-0.1pt;\">plus.</span></span></span></span></span></li>\n</ul>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><u><strong>Physical Requirements</strong></u>:</span></span></p>\n\n<p> </p>\n\n<ul>\n\t<li class=\"MsoBodyText\" style=\"margin-right:24px;text-align:justify;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\">Ability to stand, walk, and sit for extended periods.</span></span></span></li>\n\t<li class=\"MsoBodyText\" style=\"margin-right:24px;text-align:justify;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\">Ability to lift up to 25 pounds occasionally.</span></span></span></li>\n\t<li class=\"MsoBodyText\" style=\"margin-right:24px;text-align:justify;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\">Must be able to respond to emergency situations promptly.</span></span></span></li>\n</ul>\n\n<p class=\"MsoBodyText\" style=\"margin-right:24px;text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><u>Core Expectations as a 12 Oaks Leader</u></b>:</span></span></p>\n\n<p class=\"MsoBodyText\" style=\"margin-right:24px;text-align:justify;\"> </p>\n\n<ul>\n\t<li class=\"MsoBodyText\" style=\"margin-right:24px;text-align:justify;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><b>Lead with Character:</b> Act with integrity, transparency, and accountability.</span></span></span></li>\n\t<li class=\"MsoBodyText\" style=\"margin-right:24px;text-align:justify;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><b>Demonstrate Competency:</b> Deliver operational excellence and compliance.</span></span></span></li>\n\t<li class=\"MsoBodyText\" style=\"margin-right:24px;text-align:justify;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><b>Practice Stewardship:</b> Safeguard resources and maximize owner and resident value.</span></span></span></li>\n\t<li class=\"MsoBodyText\" style=\"margin-right:24px;text-align:justify;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><b>Live Servanthood:</b> Place the needs of residents, families, and staff above self.</span></span></span></li>\n</ul>",
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