Development Support Services

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  "last_changed_at": "2026-05-30T05:46:55.873Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Forest Falls, California, 92339, United States",
    "city": "Forest Falls",
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    "country": "United States",
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    "confidence": 0.95
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  "inferred_at": "2026-06-06T10:26:36.194Z",
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{
  "list_job": {
    "id": "301",
    "isRemote": null,
    "location": {
      "city": "Forest Falls",
      "state": "California"
    },
    "atsLocation": {
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    "departmentId": "18451",
    "locationType": "0",
    "jobOpeningName": "Development Support Services",
    "departmentLabel": "Development",
    "employmentStatusLabel": "Full-Time"
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  "detail_job_opening": {
    "location": {
      "city": "Forest Falls",
      "state": "California",
      "postalCode": "92339",
      "addressCountry": "United States"
    },
    "datePosted": "2026-04-03",
    "atsLocation": {
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    "description": "<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Purpose</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">The Development Support Services role reports directly to the Chief Development Officer and plays a critical role in growing and sustaining Forest Home’s donor base through the Mass Donor Program. This position must fully align with Forest Home’s beliefs, including its view on the authority and accuracy of Scripture and its statement of faith. The ideal candidate demonstrates a deep passion for advancing Forest Home’s mission: <span style=\"font-weight: bold\">to inspire people to Encounter Jesus, Experience Transformation, and engage the World for Christ.</span></span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><span style=\"text-decoration: underline\">Key Responsibilities</span></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Mass Donor Program ($0–$999 Giving Level)</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Primary Objective:</span> Increase donor retention, grow recurring giving, and expand entry-level donor volume.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">3-Year Targets (by 2028)</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">·       Grow caseload from 108 to <span style=\"font-weight: bold\">750 active donors</span></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">·       Achieve <span style=\"font-weight: bold\">$187,500 in annual revenue</span></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">·       Maintain <span style=\"font-weight: bold\">$250 average annual gift</span></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">·       Reach <span style=\"font-weight: bold\">40% monthly giving participation</span></span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Growth Strategy</span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Clean, organize, and segment donor database</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Improve donor retention to <span style=\"font-weight: bold\">65–70%</span></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Graduate <span style=\"font-weight: bold\">15% of donors annually</span> into mid-level giving</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Convert <span style=\"font-weight: bold\">35–40% of one-time donors into recurring givers</span> (minimum $50/month)</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Expand donor pipeline by adding <span style=\"font-weight: bold\">395 new donors annually</span></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Strengthen storytelling through testimonies and impact narratives</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Build automated email journeys for onboarding and retention</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Expand outreach lists (camp families, parents, alumni, counselors, etc…)</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; text-decoration: underline\">Core Responsibilities</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Donor Growth &amp; Engagement</span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Donor acquisition, stewardship and retention</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Grow Mass Donor Program to 750 donors giving an average of $250 annually</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Send welcome communications to all new donors under $1,000</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Develop and execute seasonal fundraising campaigns (spring, fall, year-end)</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Write and manage automated donor communication journeys</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Create compelling content for donor engagement, including:</span>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Testimonial videos</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Written impact stories</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Photography and visual assets</span></li>\n</ul>\n</li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Identify and collect life-changing stories from campers, families, and ministry partners</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Transition qualified donors ($500–$999) to mid-level giving portfolios</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Increase conversion of one-time donors into recurring monthly supporters</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Administration &amp; Systems</span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Process all donor gifts appropriately, acknowledged within 48-hour standard IRS regulations.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Maintain accurate and organized CRM data and donor segmentation</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Utilize tools such as Bloomerang-CRM/Fundraising and DonorSearch to track and analyze donor activity.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Support the development team with reports, printing of materials, case statements, appeals, mailers and supplies needed for donor communications.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">File and track estate planning documents</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\"><span style=\"text-decoration: underline\">Required Skills &amp; Qualifications</span></span></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Professional Skills</span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Entrepreneurial, proactive, and growth-oriented mindset</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Exceptional writing and storytelling ability</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Self-motivated professional passionate about educating and inviting donors to join God’s Kingdome work at Forest Home</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Strong follow-through and meeting of deadlines</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Strong ability to turn ideas into clear, actionable strategies</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Proven success in growing donor bases and achieving revenue goals</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">High attention to detail and strong organizational skills</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ability to manage high-volume communications effectively</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Solid understanding of fundraising analytics and donor behavior</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Proficiency in CRM systems (Bloomerang, DonorSearch preferred)</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Strong project management and deadline adherence</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Education &amp; Experience</span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Bachelor’s degree preferred</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Minimum of <span style=\"font-weight: bold\">3 years of experience</span> in mass donor fundraising or similar role</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Core Competencies</span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Outstanding interpersonal, verbal, and written communication skills</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ability to design and execute comprehensive fundraising strategies</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Strong collaboration and cross-functional teamwork</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Personal Characteristics</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Servant-hearted leader with a Christ-like attitude.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">High integrity, self-motivation, and commitment to excellence.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Willingness to work flexible hours, including weekends as necessary</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Expectations</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Actively participate in Forest Home’s spiritual life activities, including weekly all-staff meetings and prayer meetings</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Represent Forest Home with the highest standards of Christian integrity and professionalism in all interactions</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Collaborate with internal and external stakeholders to ensure that all fundraising efforts reflect Forest Home’s mission and values</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">This role requires on-site presence in the office, Monday through Friday</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">PHYSICAL DEMANDS: </span>The physical demands described here are representative of those that must be </span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">met by an employee to successfully perform essential functions of this job. Reasonable </span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">accommodations may be made to enable individuals with a disability to perform the essential </span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Functions.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">While performing the duties of this job the employee is regularly required to stand, walk, sit, and r</span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">equires sufficient hand, arm, and finger dexterity to operate office machines. Requires mild physical </span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">work; some lifting, pushing, or pulling of objects over 30 pounds. Requires visual acuity to read words </span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">and numbers and speaking and hearing ability sufficient to communicate in person or over the phone.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">FOREST HOME EMPLOYMENT STATEMENT: </span>Nothing in this job description restricts management’s </span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">right to assign or reassign duties and responsibilities to this job at any time. All terms and conditions </span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">of employment, duties, and responsibilities are subject to the Forest Home Employee Handbook.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">FOREST HOME CORE VALUES </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Surrender to Christ: (Romans 12:1-2)</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Abide with the Lord daily through study of His Word and prayer </span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Surrender to the Lord daily through obedience to His Word Worship the Lord with the Forest Home Community </span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Commit to grow in your faith through regular attendance at a local church </span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Prioritize God, Family, and Work appropriately </span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Be prepared to share your testimony with staff or guests     </span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> Walk in Biblical purity (1 Timothy 4:12)</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">by rejecting one’s sinful nature </span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Love: (I Corinthians 13)</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Display the fruit of the Spirit: love, joy, peace, patience, kindness, goodness, faithfulness, gentleness, self-control (Galatians 5:22) </span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Be respectful to others Demonstrate compassion  </span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Serve: (Philippians 2:3-11)</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Give generously to God and others through time, talent and treasure </span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Seek to put others’ needs above your own</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Demonstrate humility in both spirit and deed</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Actively look for ways to serve  </span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> Walk in Integrity: (Titus 2:11-12, Proverbs 4:23-27)</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Show loyalty to others, even when they are not present </span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Do the right thing, even when others are not present </span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Extend trust and seek to believe the best in others</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ask for forgiveness quickly when necessary</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Be truthful and transparent with others </span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">  Strive for Excellence: (Colossians 3:23-24)</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Demonstrate accountability with time and resources</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Request and receive training Desire to improve, and challenge others to do the same </span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Commit to exceeding guest expectations</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Refuse mediocrity  </span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> Engage in Community: (I Thessalonians 5:11-13)</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Seek first to understand before being understood </span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Communicate clearly, empathetically and respectfully Work through conflict Biblically (Matthew 18-15-17)</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Participate in intentional and purposeful community activities</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Partner with teammates for the goal of unity and team effectiveness</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Play and appreciate “campy” fun </span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Faithfully pray for one another   </span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Innovate: (Ephesians 3:20-21)</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Dream Big Proactively seek solutions Think outside the box </span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Dream, plan and execute new ideas</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Acknowledge and trust that all things are possible through Jesus Christ our Lord (Matthew 19:26)</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>",
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