Technical Billing Consultant

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        "jobDescription": {
          "text": "<p>RESPEC seeks a skilled Technical Billing Consultant to join our Billing team. In this role, you will participate in and lead the implementation and configuration of Software-as-a-Service (SaaS) billing systems for our billing partners, ensuring that all configurations align with client requirements and technical environments. You will also play a key role in optimizing the order-to-cash process by ensuring seamless integration between billing, sales, and operations. This position requires a blend of technical expertise, strong communication skills, and a deep understanding of billing systems and processes to deliver tailored solutions that enhance client satisfaction and operational efficiency.&#xa0;</p><p>Key Responsibilities&#xa0;</p><ul><li><p>Lead end-to-end implementation of SaaS billing systems for RESPEC billing partners</p></li></ul><ul><li><p>Configure subscription plans, products, pricing models, rating rules, discounts, bill cycles, taxation, and more to meet client needs</p></li></ul><ul><li><p>Set up and configure integrations with payment gateways (e.g., <a href=\"https://stripe.com/\">Stripe</a>), tax engines (e.g., <a href=\"https://www.avalara.com/\">Avalara</a>), Customer Relationship Management (CRM) systems (e.g., <a href=\"https://www.salesforce.com/\">Salesforce</a>), and Enterprise Resource Planning (ERP) systems (e.g., <a href=\"https://www.netsuite.com/\">NetSuite</a>)</p></li></ul><ul><li><p>Conduct discovery sessions to understand client business models, billing requirements, and technical environments</p></li></ul><ul><li><p>Provide training to client teams on platform usage, best practices, and troubleshooting</p></li></ul><ul><li><p>Document system design and client system configurations thoroughly</p></li></ul><ul><li><p>Collaborate with and support other billing team members to resolve client billing challenges</p></li></ul><ul><li><p>Perform testing and validation to ensure the billing system is accurately configured according to documented requirements</p></li></ul><ul><li><p>Participate in meetings to align on order-to-cash processes and identify areas for improvement</p></li></ul><ul><li><p>Provide input on system enhancements that can streamline the order-to-cash cycle</p></li></ul>",
          "title": "Job Description"
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          "text": "<ul><li><p>Excellent written and oral communication skills to interact with clients and internal teams</p></li></ul><ul><li><p>Strong organization and planning abilities to manage complex projects</p></li></ul><ul><li><p>Ability to adapt to new technologies and learn quickly in a fast-paced environment</p></li></ul><ul><li><p>Ability to manage multiple client projects simultaneously with attention to detail</p></li></ul><ul><li><p>Proficiency with SaaS billing systems to configure and optimize billing processes</p></li></ul><ul><li><p>Experience with API development, particularly REST, for system integrations</p></li></ul><ul><li><p>Proficiency in SQL for data management and analysis</p></li></ul><ul><li><p>Experience with JavaScript for scripting and automation tasks</p></li></ul><ul><li><p>Familiarity with Data Lake technology, such as <a href=\"https://www.snowflake.com/\">Snowflake</a>, for handling large datasets</p></li></ul><ul><li><p>Excellent analytical and problem-solving skills to address complex billing issues</p></li></ul><ul><li><p>Ability to work with large datasets and perform data analysis to derive actionable insights</p></li></ul><ul><li><p>Knowledge of revenue recognition&#xa0;&#xa0;</p></li></ul><ul><li><p>Basic understanding of the order-to-cash process to align billing with broader business operations</p></li></ul><ul><li><p>5+ years of relevant experience in billing or related technical roles</p></li></ul><ul><li><p>Bachelor’s degree preferred in a relevant field such as computer science, finance, or business</p></li></ul><ul><li><p>Certification or equivalent experience with a commercially available SaaS billing system</p></li></ul><p>Preferred Skills&#xa0;</p><ul><li><p>Knowledge of Java or other object-oriented programming languages for advanced development tasks</p></li></ul><ul><li><p><a href=\"https://billingplatform.com/\">BillingPlatform</a> certification</p></li></ul><ul><li><p>Experience with automation tools for billing processes to enhance efficiency</p></li></ul>",
          "title": "Qualifications"
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        "companyDescription": {
          "text": "<p>RESPEC seeks a Technical Billing Consultant</p><p><strong>Big challenges need bold thinkers.</strong></p><p>If you’re someone who sees problems as opportunities, you’ll thrive here. <strong>RESPEC is 100% employee-owned</strong>, which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we’ve tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability.</p><p><strong>At RESPEC, you’ll work alongside clients to take on critical problems</strong>. Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems.</p><p>We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you’ll fit right in.</p><p><strong>We do not accept unsolicited resumes from third-party recruiters.</strong></p>",
          "title": "Company Description"
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          "text": "<p><strong>Compensation: </strong>Salary depends on experience and expertise. RESPEC is a 100 percent employee-owned company and employees are eligible for participation in the Employee Stock Ownership Plan (ESOP) after a qualifying period.</p><p><strong>Featured benefits include:</strong></p><ul><li>Flexible Work Schedules</li><li>Paid Parental Leave</li><li>401(k) &amp; ESOP&#xa0;(with company match up to 4%)</li><li>Professional Development and Training</li><li>Tuition Reimbursement</li><li>Employee Assistance Program</li><li>Medical/Dental/Vision Insurance Plans</li></ul><p><strong><strong>Equal Opportunity Employer, including veterans and individuals with disabilities.<em> </em>All your information will be kept confidential according to EEO guidelines.</strong></strong></p>",
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