Case Manager

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    "description": "<p>&nbsp;</p>\n\n<h3><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Position Summary</span></span></h3>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">The Supportive Housing Case Manager provides comprehensive support to individuals applying for and/or receiving housing subsidies, including but not limited to RAP, Next Steps, HUD, Pilot Programs, and SHP. This role supports individuals throughout the housing application, eligibility determination, housing search, placement, and stabilization process with the overarching goal of ending homelessness and preventing returns to homelessness.</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">The Case Manager delivers person-centered, trauma-informed services while collaborating with landlords, service providers, and community partners across the Valley and Shoreline regions.</span></span></p>\n\n<p>&nbsp;</p>\n\n<p><em><strong>Monday through Friday, 8:30 AM &ndash; 4:30 PM</strong></em></p>\n\n<h3><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Essential Responsibilities</span></span></h3>\n\n<h4><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Housing Navigation &amp; Case Management</span></span></h4>\n\n<ul>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Assist individuals with applications and eligibility determinations for supportive housing programs funded by HUD, DMHAS, DOH, and other sources</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Support applicants in obtaining required documentation and identification</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Determine basic eligibility in accordance with HUD, DOH, and Coordinated Access Network policies</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Support housing search and placement, including development of individualized housing search strategies</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Negotiate with landlords and realtors and advocate on behalf of program participants</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Maintain regular contact with participants through home visits, office visits, phone calls, and case coordination</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Support participants in maintaining lease compliance, program guidelines, and individualized service plans</span></span></li>\n</ul>\n\n<h4><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Compliance, Assessments &amp; Documentation</span></span></h4>\n\n<ul>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Complete housing inspections, reassessments, acuity indexes every six months</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Conduct annual reassessments including HQS inspections, rent reasonableness, recertifications, eligibility reviews, and required releases</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Maintain accurate, timely, and compliant client documentation</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Supply data and reports as required to meet program and funding requirements</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ensure compliance with regulatory and accrediting bodies (DMHAS, CARF, HUD, DOH)</span></span></li>\n</ul>\n\n<h4><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Direct Care Services</span></span></h4>\n\n<ul>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Develop and review person-centered service plans every six months</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Observe, document, and evaluate progress toward goals</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Provide outreach, crisis intervention, and safety planning as needed</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Facilitate individual and group classes</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Deliver health and wellness education and referrals</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Provide education, consultation, and support to families and community members</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Encourage self-advocacy, employment, education, and use of natural supports</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Provide at least 60% face-to-face direct service delivery</span></span></li>\n</ul>\n\n<h4><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Collaboration &amp; Professional Engagement</span></span></h4>\n\n<ul>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Attend internal and external meetings related to housing and homelessness</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Collaborate with area providers on trainings and informational sessions</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Communicate effectively with providers as permitted by client releases</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-size:13px\">Attend trainings, workshops, and professional development as required.​​​​​​​</span><strong style=\"font-size:13px\">&nbsp;</strong><span style=\"font-size:13px\">​​​​​​​</span></span></li>\n</ul>\n\n<p><span style=\"display:block; 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We will consider applicants for this position without regard to any category protected by applicable federal,&nbsp;state&nbsp;or local law, including but not limited&nbsp;to&nbsp;race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran&nbsp;status&nbsp;or uniformed service member status.&nbsp;</strong>​​​​​​​</p>\n\n<p>&nbsp;</p>\n",
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