Home › Companies › eXp World Holdings Inc. › Transactions, Analyst - EST/CST - (REMOTE)
Transactions, Analyst - EST/CST - (REMOTE)
eXp World Holdings Inc. · Remote (United States), United States · Remote · Active · Rippling ATS
Job facts
| Field | Value |
|---|---|
| Company | eXp World Holdings Inc. |
| Title | Transactions, Analyst - EST/CST - (REMOTE) |
| Normalized title | - |
| Department / team | Transaction Operations |
| Location | United States |
| Work model | Remote / Remote |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Rippling ATS |
| Posted / first seen | 2026-05-20 / 2026-05-29 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from eXp World Holdings Inc.. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Rippling ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| Department jobs | Active postings in Transaction Operations. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | eXp World Holdings Inc. |
| Source | 23755a25-788d-4d5b-9462-4bea821f529b |
| ATS provider | Rippling ATS |
Description
company
We are one of the first work-from-anywhere companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in the United States.
* Candidates must be available to work 8:00 AM – 5:00 PM EST or CST.*
Who is eXp?
Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things. Come join us!
role
What you will do:
The Transactions Analyst serves as a key resource at eXp Realty, assisting agents and brokers with their real estate transactions in a virtual environment. This role focuses on ensuring transaction accuracy, compliance, and efficiency while delivering a world-class customer experience. With a collaborative mindset, strong problem-solving abilities, and attention to detail, the Transactions Analyst supports the agent journey and contributes to process improvements that enhance the overall agent experience.
How you will make an impact:
Agent and Broker Support
Represent eXp Realty as the primary point of contact for agents and brokers, assisting with their real estate transactions in a remote environment. Provide expert guidance on transaction-related inquiries, ranging from simple to complex. Deliver exceptional customer service by addressing issues with empathy, urgency, and effective problem-solving skills. Greet agents and new recruits in the virtual office, educating them on eXp’s services and tools. Collaborate with agents and settlement companies to resolve transaction discrepancies and ensure accuracy. Transaction Processing and Validation
Review transaction data for accuracy, completeness, and consistency, ensuring compliance with organizational standards. Prepare and finalize Commission Disbursement Authorizations and settle transaction files promptly. Support transactions for individual agents, large teams (e.g., Mega Teams), and state or geo-based transactions (e.g., CA, FL, TX). Organize transaction documents, ensuring alignment between all systems. Verify settlement statements to ensure they match enterprise records before finalizing transactions. Collaborate with the Brokerage Operations team to review transaction documents and follow up on file statuses. Compliance and Data Integrity
Ensure all transactions comply with regulatory standards and internal policies, mitigating potential risks. Perform regular quality checks on transaction data to maintain integrity and support audit readiness. Maintain detailed, accessible records of transactions for auditing and reporting purposes. Collaboration and Team Support
Assist team members with complex transactions and provide support during high-volume periods. Actively participate in team problem-solving sessions, sharing insights and best practices. Foster a learning-focused environment by sharing updates, process improvements, and knowledge with the team. Work independently and collaboratively, contributing to team success and meeting shared goals. Process Improvement and Efficiency
Identify inefficiencies within transaction workflows and recommend enhancements to improve agent experiences. Participate in pilot programs for new tools or processes, providing feedback to improve usability and efficiency. Offer constructive feedback on tools and workflows, helping to streamline transaction processing. Engagement and Positive Team Culture
Actively participate in team meetings and updates, staying informed about goals and contributing insights. Promote a collaborative, positive work environment by being approachable and supportive of colleagues. Recognize and celebrate individual and team achievements, fostering morale and motivation. Self-Development and Continuous Learning
Engage in training opportunities to refine skills and stay informed about industry trends and compliance standards. Actively seek feedback from peers and supervisors to improve performance and identify growth opportunities. Stay current on real estate transaction management best practices, bringing fresh ideas to enhance processes. Key Competencies:
Customer Focus: Deliver world-class service in every interaction. Attention to Detail: Maintain precision in reviewing transaction documents and data. Problem-Solving: Identify and resolve transaction challenges effectively. Collaboration: Build strong working relationships across teams and with agents. Adaptability: Thrive in a fast-paced, remote environment and embrace new tools and processes. Growth Mindset: Actively seek opportunities to learn and contribute to team success.
How you will grab our attention:
High School Diploma/GED required 1+ years of experience in transaction operations Demonstrated experience in managing escalations and resolving high-impact issues. Proven track record of leading cross-functional projects with measurable success. Proficiency in transaction processing systems and tools (e.g., TRX, Oracle, SkySlope). Key Metrics for Success
Engagement and Retention: Improved employee satisfaction and reduced turnover, reflecting a positive and purpose-driven team culture. Autonomous Problem-Solving: Increased number of escalations resolved independently by team members. Project and Workflow Improvements: Delivery of measurable outcomes from team-driven projects and process optimizations. Collaborative Growth: High levels of participation and enthusiasm in team coaching sessions and collaborative initiatives. Competencies:
Professional Concepts: Apply company policies and resolve routine issues using professional concepts. Problem-Solving Scope: Address limited-scope issues by following standard procedures and seeking solutions collaboratively. Collaboration: Build stable internal relationships, contributing to a positive team environment. Guidance Level: Learn under detailed instructions while growing professional skills. Performance Metrics:
Accuracy Rate: High levels of precision in transaction validation and file settlement. Timeliness: Completion of tasks within established SLAs. Collaboration: Active participation in team activities and support for peers. Process Improvement Contributions: Quality of recommendations for workflow or tool enhancements. Agent Satisfaction: Positive feedback and efficient resolution of agent inquiries.
If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply!
What eXp provides:
Fully remote environment Paid Time Off 401k with 4% match (immediate vesting) Robust Medical, Dental, & Vision benefits Company provided equipment Monthly Technology Stipend FSA & HSA with employer contributions Health & Wellness incentives 100% Paid Parental Leave
EEO Statement:
We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.
Application
Full job record
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| Provider | rippling |
| Provider Job Key | 52461291-c57b-4a61-baca-562bdb7d889a |
| Title | Transactions, Analyst - EST/CST - (REMOTE) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Remote (United States), United States |
| Department | Transaction Operations |
| Team | — |
| Employment Type | full_time |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | United States |
| Region | — |
| City | — |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://ats.rippling.com/exp-jobs/jobs/52461291-c57b-4a61-baca-562bdb7d889a |
| Apply URL | https://ats.rippling.com/exp-jobs/jobs/52461291-c57b-4a61-baca-562bdb7d889a |
| First Seen At | 2026-05-29 07:09:51Z |
| Last Seen At | 2026-06-06 19:39:17Z |
| Last Checked At | 2026-06-06 19:39:17Z |
| Last Changed At | 2026-06-06 19:39:17Z |
| Inactive At | — |
| Source Posted At | 2026-05-20 16:20:16Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=rippling/board=exp-jobs/date=2026-06-06/2026-06-06T19-39-15-620Z-4156c03e262752576c0d24649b8e573eea8f6b3317bf51b2dfa8605d0674009e.json |
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"role": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:14pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:14pt;white-space:pre-wrap;\">What you will do:</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">The Transactions Analyst serves as a key resource at eXp Realty, assisting agents and brokers with their real estate transactions in a virtual environment. 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data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Represent eXp Realty as the primary point of contact for agents and brokers, assisting with their real estate transactions in a remote environment.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Provide expert guidance on transaction-related inquiries, ranging from simple to complex.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Deliver exceptional customer service by addressing issues with empathy, urgency, and effective problem-solving skills.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Greet agents and new recruits in the virtual office, educating them on eXp’s services and tools.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Collaborate with agents and settlement companies to resolve transaction discrepancies and ensure accuracy.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Transaction Processing and Validation</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Review transaction data for accuracy, completeness, and consistency, ensuring compliance with organizational standards.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Prepare and finalize Commission Disbursement Authorizations and settle transaction files promptly.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Support transactions for individual agents, large teams (e.g., Mega Teams), and state or geo-based transactions (e.g., CA, FL, TX).</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Organize transaction documents, ensuring alignment between all systems.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Verify settlement statements to ensure they match enterprise records before finalizing transactions.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Collaborate with the Brokerage Operations team to review transaction documents and follow up on file statuses.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Compliance and Data Integrity</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Ensure all transactions comply with regulatory standards and internal policies, mitigating potential risks.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Perform regular quality checks on transaction data to maintain integrity and support audit readiness.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Maintain detailed, accessible records of transactions for auditing and reporting purposes.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Collaboration and Team Support</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Assist team members with complex transactions and provide support during high-volume periods.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Actively participate in team problem-solving sessions, sharing insights and best practices.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Foster a learning-focused environment by sharing updates, process improvements, and knowledge with the team.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Work independently and collaboratively, contributing to team success and meeting shared goals.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Process Improvement and Efficiency</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Identify inefficiencies within transaction workflows and recommend enhancements to improve agent experiences.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Participate in pilot programs for new tools or processes, providing feedback to improve usability and efficiency.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Offer constructive feedback on tools and workflows, helping to streamline transaction processing.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Engagement and Positive Team Culture</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Actively participate in team meetings and updates, staying informed about goals and contributing insights.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Promote a collaborative, positive work environment by being approachable and supportive of colleagues.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Recognize and celebrate individual and team achievements, fostering morale and motivation.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Self-Development and Continuous Learning</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Engage in training opportunities to refine skills and stay informed about industry trends and compliance standards.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Actively seek feedback from peers and supervisors to improve performance and identify growth opportunities.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Stay current on real estate transaction management best practices, bringing fresh ideas to enhance processes.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Key Competencies:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Customer Focus: Deliver world-class service in every interaction.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Attention to Detail: Maintain precision in reviewing transaction documents and data.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Problem-Solving: Identify and resolve transaction challenges effectively.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Collaboration: Build strong working relationships across teams and with agents.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Adaptability: Thrive in a fast-paced, remote environment and embrace new tools and processes.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Growth Mindset: Actively seek opportunities to learn and contribute to team success.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"color:rgb(0,0,0);font-size:14pt;white-space:pre-wrap;\">How you will grab our attention:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">High School Diploma/GED required</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">1+ years of experience in transaction operations</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Demonstrated experience in managing escalations and resolving high-impact issues.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Proven track record of leading cross-functional projects with measurable success.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Proficiency in transaction processing systems and tools (e.g., TRX, Oracle, SkySlope).</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Key Metrics for Success</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Engagement and Retention: Improved employee satisfaction and reduced turnover, reflecting a positive and purpose-driven team culture.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Autonomous Problem-Solving: Increased number of escalations resolved independently by team members.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Project and Workflow Improvements: Delivery of measurable outcomes from team-driven projects and process optimizations.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Collaborative Growth: High levels of participation and enthusiasm in team coaching sessions and collaborative initiatives.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Competencies:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Professional Concepts: Apply company policies and resolve routine issues using professional concepts.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Problem-Solving Scope: Address limited-scope issues by following standard procedures and seeking solutions collaboratively.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Collaboration: Build stable internal relationships, contributing to a positive team environment.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Guidance Level: Learn under detailed instructions while growing professional skills.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Performance Metrics:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Accuracy Rate: High levels of precision in transaction validation and file settlement.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Timeliness: Completion of tasks within established SLAs.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Collaboration: Active participation in team activities and support for peers.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Process Improvement Contributions: Quality of recommendations for workflow or tool enhancements.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Agent Satisfaction: Positive feedback and efficient resolution of agent inquiries.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><i><em style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply! </em></i></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"color:rgb(0,0,0);font-size:14pt;white-space:pre-wrap;\">What eXp provides: </strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Fully remote environment</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Paid Time Off</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">401k with 4% match (immediate vesting)</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Robust Medical, Dental, & Vision benefits</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Company provided equipment</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Monthly Technology Stipend</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">FSA & HSA with employer contributions</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Health & Wellness incentives</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">100% Paid Parental Leave</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\"> </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><i><b><strong style=\"color:rgb(0,0,0);font-size:14pt;font-style:italic;white-space:pre-wrap;\">EEO Statement:</strong></b></i></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><i><em style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\"> </em></i></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><i><em style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.</em></i></p><h5 style=\"font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:16.5pt;font-weight:600;letter-spacing:0px;margin-top:10px;margin-bottom:4px;text-align:start;padding-left:0px;\"><span style=\"white-space:pre-wrap;\">Application</span></h5>",
"company": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><i><em style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;\">We are one of the first work-from-anywhere companies with 2,000+ team members utilizing our virtual office called eXp World. </em></i><b><strong style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;\">This role is work-from-anywhere in the United States.</strong></b><i><b><strong style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:12pt;font-style:italic;white-space:pre-wrap;\"> </strong></b></i><br><br><i><b><strong style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:12pt;font-style:italic;white-space:pre-wrap;\">*</strong></b></i><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">Candidates must be available to work 8:00 AM – 5:00 PM EST or CST.*</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:14pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"color:rgb(0,0,0);font-size:14pt;white-space:pre-wrap;\">Who is eXp?</strong></b><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things.</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Come join us! </span></p>"
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