Assistant Front Office Manager (FT) (AM/PM) ("Subdirector de Recepción")

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  "detail": {
    "city": "San Diego ",
    "jobId": 323207,
    "level": "Experienced",
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    "jobShift": "Day / Evening",
    "jobTitle": "Assistant Front Office Manager (FT) (AM/PM) (\"Subdirector de Recepción\")",
    "location": "Catamaran  - San Diego , CA 92109",
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    "description": "<p><br />\r\n<span style=\"font-size:11px;\"><span style=\"color:#000000;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><strong>LOCATION</strong><br />\r\n<br />\r\n<strong>Catamaran Resort Hotel &amp; Spa</strong><br />\r\nThe&nbsp;<strong>Catamaran Resort Hotel and Spa</strong> is a Polynesian-themed destination located on the shores of Mission Bay and mere steps from San Diego&#39;s famous Pacific Beach. The resort features 310 rooms and suites, lush tropical gardens, and award-winning dining at Oceana Coastal Kitchen.<br />\r\n<br />\r\nThe&nbsp;<strong>Catamaran Resort Hotel and Spa</strong> is owned by&nbsp;<strong>Evans Hotels</strong>, LLC, a family-owned and operated business committed to supporting and enhancing employee well-being through a variety of programs that nurture our staff professionally and personally. We offer hands-on manager and leadership training, employee appreciation days, and staff awards and recognition. Our team is also dedicated to serving our community through initiatives like company-wide beach clean-ups and volunteer opportunities.<br />\r\n<br />\r\n<strong>SUMMARY</strong><br />\r\nThe&nbsp;<strong>Assistant Front Office Manager (&quot;Subdirector de Recepci&oacute;n&quot;)</strong>&nbsp;provides our guests with the personal service and attention that will exceed their expectations.&nbsp; Directs and coordinates the activities of the Front Desk, Concierge and Bell Staff to ensure quality guest satisfaction and operational efficiency.&nbsp;<br />\r\n<br />\r\n<strong>PAY &amp; PERKS&nbsp;</strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><strong>Compensation: $29.25**</strong></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><strong>Earn $1000</strong>&nbsp;for Culinary, Engineering, Housekeeping, and&nbsp;<strong>$350</strong>&nbsp;for all other roles for&nbsp;<strong>each&nbsp;</strong>hired&nbsp;referral&nbsp;at any Evans Hotels property.</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><strong>Discounted Hotel Rooms</strong>&nbsp;for you, family and friends.</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><strong>Free Employee Parking</strong>&nbsp;and/or discounted MTS Pronto card.</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><strong>Free Meals &amp; Refreshments&nbsp;</strong>during working shifts.</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\">Career advancement opportunities!</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\">Health (including SIMNSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\">Discounts on cell phone bills, shoes, gym memberships, and more!</span></span></span></li>\r\n</ul>\r\n\r\n<p><br />\r\n<span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><strong>ESSENTIAL DUTIES&nbsp;</strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\">Convey a favorable image of the organization by projecting a positive, professional appearance and demeanor to our guests.</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\">Interacts frequently with guests and associates to ensure guest expectations are being met or exceeded.</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\">Demonstrates and promotes a strong commitment to providing the best possible experience for our guests.</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\">Organizes, trains, and oversees a courteous and efficient staff that promotes the excellent services and standards of the hotel.</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\">Fulfill our guest&rsquo;s needs in an efficient and caring manner.</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\">Ensure all aspects of the operations are fully coordinated and proceed smoothly by communicating with the appropriate departments.</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\">Develops an effective guest history program.</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\">Establish and maintain an effective communication and information system through logs and meetings.</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\">Responsible for room revenue management.</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\">Prepares and conforms to the department budget.</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\">Ensures the public areas of the hotel are well maintained.</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\">Provide a safe and secure environment for both our guests and colleagues by knowing, training and assisting in safety and emergency procedures.</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\">Performs additional duties and responsibilities as directed by the leadership team.</span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n",
    "jobCategory": "Management and Supervisory",
    "salaryRange": "$29.25 - $29.25 Hourly",
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The posted range does NOT include potential additional types of compensation, such as gratuities, service charges, commissions, or bonuses. Actual compensation offered may fluctuate based on qualifications and/or experience.\\r\\n\",\"responsibilities\":\"\\r\\nLOCATION\\r\\n\\r\\nCatamaran Resort Hotel &amp; Spa\\r\\nThe&nbsp;Catamaran Resort Hotel and Spa is a Polynesian-themed destination located on the shores of Mission Bay and mere steps from San Diego&#39;s famous Pacific Beach. The resort features 310 rooms and suites, lush tropical gardens, and award-winning dining at Oceana Coastal Kitchen.\\r\\n\\r\\nThe&nbsp;Catamaran Resort Hotel and Spa is owned by&nbsp;Evans Hotels, LLC, a family-owned and operated business committed to supporting and enhancing employee well-being through a variety of programs that nurture our staff professionally and personally. We offer hands-on manager and leadership training, employee appreciation days, and staff awards and recognition. 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The posted range does NOT include potential additional types of compensation, such as gratuities, service charges, commissions, or bonuses. Actual compensation offered may fluctuate based on qualifications and/or experience.\\r\\n\",\"experienceRequirements\":\"\\r\\nQUALIFICATIONS&nbsp;\\r\\n\\r\\n\\r\\n\\tAt least 4 years of relevant experience and/or training.&nbsp;\\r\\n\\tA combination of experience, education, and/or training may be substituted for either requirement.&nbsp;\\r\\n\\tPrevious similar position in a upscale hotel or similar industry is a plus.\\r\\n\\tExperience running shifts, scheduling, performance management, problem-solving, guest servicing and running day-to-day operations.\\r\\n\\tAvailability to work on weekends and holidays is required.\\r\\n\\tMust have an unexpired and valid driver&#39;s license with no recent violations.\\r\\n\\tFor insurance purposes, candidates must be over 21 years of age.\\r\\n\\tMust be able to drive all vehicle types.\\r\\n\\tAbility to drive both manual and automatic.\\r\\n\\tAbility to always maintain a friendly, professional, team-oriented, positive demeanor and diplomatic attitude, especially under stress or challenges.&nbsp;\\r\\n\\tAbility to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift and lift up to 25 lbs.&nbsp;\\r\\n\\tThe following position will be filled in accordance with the process set forth in California Labor Code Section 2810.8 and San Diego Municipal Code 311.0101 et. seq.\\r\\n\\r\\n\\r\\n\\r\\n**The pay scale posted is the salary or hourly wage range that the employer reasonably expects to pay for the position during the first year of employment. The posted range does NOT include potential additional types of compensation, such as gratuities, service charges, commissions, or bonuses. Actual compensation offered may fluctuate based on qualifications and/or experience.\\r\\n\",\"industry\":\"Management and Supervisory\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Day / Evening\"}",
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    "qualifications": "<p><br />\r\n<span style=\"font-size:11px;\"><span style=\"color:#000000;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><strong>QUALIFICATIONS</strong>&nbsp;</span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\">At least 4 years of relevant experience and/or training.&nbsp;</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\">A combination of experience, education, and/or training may be substituted for either requirement.&nbsp;</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\">Previous similar position in a upscale hotel or similar industry is a plus.</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\">Experience running shifts, scheduling, performance management, problem-solving, guest servicing and running day-to-day operations.</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\">Availability to work on weekends and holidays is required.</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\">Must have an unexpired and valid driver&#39;s license with no recent violations.</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\">For insurance purposes, candidates must be over 21 years of age.</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\">Must be able to drive all vehicle types.</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\">Ability to drive both manual and automatic.</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\">Ability to always maintain a friendly, professional, team-oriented, positive demeanor and diplomatic attitude, especially under stress or challenges.&nbsp;</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\">Ability to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift and lift up to 25 lbs.&nbsp;</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\">The following position will be filled in accordance with the process set forth in California Labor Code Section 2810.8 and San Diego Municipal Code 311.0101 et. seq.</span></span></span></li>\r\n</ul>\r\n\r\n<p><br />\r\n<span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\">**The pay scale posted is the salary or hourly wage range that the employer reasonably expects to pay for the position during the first year of employment. The posted range does NOT include potential additional types of compensation, such as gratuities, service charges, commissions, or bonuses. Actual compensation offered may fluctuate based on qualifications and/or experience.</span></span></span></p>\r\n",
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