Certified Medical Assistant (CMA) / Medical Assistant

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    "description_html": "<p>University Physicians’ Association (UPA) is excited to welcome a <strong>Certified Medical Assistant or Medical Assistant</strong>&nbsp;to join the <strong>Rocky Hill Family Physicians</strong> team in West Knoxville. This is an excellent opportunity for a compassionate, detail-oriented healthcare professional who thrives in a fast-paced environment and enjoys being a vital part of the patient care experience. In this role, you will work closely with providers and clinical staff to deliver timely, high-quality care, ensuring patients feel supported, informed, and prioritized throughout their healthcare journey.</p><p><br></p><h3><strong>What You’ll Do</strong></h3><ul><li>Serve as a key clinical contact by <strong>triaging patient phone calls</strong> and assessing levels of care</li><li>Accurately document symptoms, medical history, and current health concerns in the EMR</li><li>Communicate test results and provide clear patient instructions</li><li>Manage prescription refills in accordance with compliance and protocol</li><li>Assist with scheduling, prior authorizations, and obtaining pre-certifications for imaging (MRI, CT)</li><li>Coordinate care while maintaining professional, compassionate relationships with patients, families, and providers</li><li>Support daily clinic operations with additional clinical and administrative tasks as needed.</li></ul><h3><strong>Schedule</strong></h3><ul><li><strong>Full-time</strong></li><li><strong>Monday–Friday, 8:00 AM – 4:30 PM</strong></li><li>No evenings or weekends</li></ul><h3><strong>Why Join UPA?</strong></h3><p>We value our team members and are proud to offer a <strong>comprehensive benefits package</strong>, including:</p><ul><li>Generous <strong>PTO, Paid Holidays and Sick Leave</strong></li><li>Medical, Dental, and Vision Insurance</li><li>Short-Term &amp; Long-Term Disability</li><li>Life Insurance</li><li><strong>401(k) with company match and immediate vesting</strong></li><li>And more!</li></ul>",
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      "description": "<p>Description</p><p>University Physicians’ Association (UPA) is excited to welcome a <strong>Certified Medical Assistant or Medical Assistant</strong> to join the <strong>Rocky Hill Family Physicians</strong> team in West Knoxville. This is an excellent opportunity for a compassionate, detail-oriented healthcare professional who thrives in a fast-paced environment and enjoys being a vital part of the patient care experience. In this role, you will work closely with providers and clinical staff to deliver timely, high-quality care, ensuring patients feel supported, informed, and prioritized throughout their healthcare journey.</p><p><br/></p><h3><strong>What You’ll Do</strong></h3><ul><li>Serve as a key clinical contact by <strong>triaging patient phone calls</strong> and assessing levels of care</li><li>Accurately document symptoms, medical history, and current health concerns in the EMR</li><li>Communicate test results and provide clear patient instructions</li><li>Manage prescription refills in accordance with compliance and protocol</li><li>Assist with scheduling, prior authorizations, and obtaining pre-certifications for imaging (MRI, CT)</li><li>Coordinate care while maintaining professional, compassionate relationships with patients, families, and providers</li><li>Support daily clinic operations with additional clinical and administrative tasks as needed.</li></ul><h3><strong>Schedule</strong></h3><ul><li><strong>Full-time</strong></li><li><strong>Monday–Friday, 8:00 AM – 4:30 PM</strong></li><li>No evenings or weekends</li></ul><h3><strong>Why Join UPA?</strong></h3><p>We value our team members and are proud to offer a <strong>comprehensive benefits package</strong>, including:</p><ul><li>Generous <strong>PTO, Paid Holidays and Sick Leave</strong></li><li>Medical, Dental, and Vision Insurance</li><li>Short-Term & Long-Term Disability</li><li>Life Insurance</li><li><strong>401(k) with company match and immediate vesting</strong></li><li>And more!</li></ul><p>Requirements</p><p><strong>What We’re Looking For</strong></p><ul><li>Minimum <strong>3 years of prior medical experience</strong></li><li><strong>Certified Medical Assistant Credential Preferred </strong></li><li>Experience with <strong>electronic medical records</strong></li><li>Strong communication, organization, and time-management skills</li><li>Ability to stay focused, accurate, and calm in a busy clinical setting</li><li>A patient-first mindset and collaborative team approach</li></ul><p>If you’re looking for a rewarding clinical role where your skills make a meaningful difference every day, we’d love to hear from you.</p>",
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