Restaurant Manager

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    "description_html": "<p><em><strong>Job Title: Restaurant Manager</strong></em></p><p><em><strong>Reports To: Assistant General Manager / General Manager</strong></em></p><p><em><strong>Department: Operations</strong></em></p><p><em><strong>Employment Type: Salaried, Exempt</strong></em></p><p><em><strong>Salary: $70 -80k + benefits</strong></em></p><p><br></p><p><em><strong>About José Andrés Group</strong></em></p><p>José Andrés Group (JAG) is a hospitality company led by Chef José Andrés, known for outstanding guest experiences, innovation, and a values-driven culture. Our teams bring world-class food and warm hospitality to life across acclaimed concepts worldwide.</p><p><br></p><p><em><strong>Position Summary</strong></em></p><p>The Restaurant Manager is a floor-forward leader responsible for daily service execution, team coaching, guest satisfaction, and the consistent delivery of JAG standards. In partnership with the AGM/GM, this role drives shift performance, labor efficiency, inventory accuracy, and compliance—while nurturing a positive, inclusive culture.</p><p><br></p><p><em><strong>Key Responsibilities</strong></em></p><p><em><strong>Operational Leadership</strong></em></p><p>Lead daily service across all dayparts and activations (à la carte, bar, private dining, events).</p><p>Execute SOPs; maintain opening/closing, cash handling, and table/reservation management.</p><p>Run effective pre-shifts; deploy staff to meet pace, cover, and sales projections.</p><p>Ensure facility readiness, cleanliness, maintenance follow-ups, and adherence to health &amp; safety standards.</p><p><br></p><p><em><strong>Guest Experience &amp; Service Excellence</strong></em></p><p>Be highly visible on the floor; model anticipatory hospitality and effective table touches.</p><p>Coach service standards (sequence of service, steps of recovery, allergy/ADA protocols).</p><p>Manage guest recovery with empathy, speed, and documentation; cultivate repeat business and VIP relations.</p><p>Monitor feedback channels and identify trends; implement corrective actions.</p><p><br></p><p><em><strong>Team Leadership &amp; Development</strong></em></p><p>Participate in recruiting, interviewing, and onboarding; build a strong bench of leads/captains.</p><p>Deliver ongoing training (service, product knowledge, systems, compliance).</p><p>Recognize great performance; document coaching and support progressive discipline when needed.</p><p>Foster an inclusive, respectful, and learning-focused culture aligned to JAG values.</p><p><br></p><p><em><strong>Financial &amp; Administrative</strong></em></p><p>Support P&amp;L targets through smart scheduling, in-shift labor deployment, and productivity tracking.</p><p>Maintain timecard accuracy, tip-pool/tip-credit compliance, and cash controls.</p><p>Partner with Culinary/Beverage on inventory counts, waste tracking, and COGS controls.</p><p>Review KPIs (covers, check average, comps/voids, labor %, guest sentiment) and report actions.</p><p><br></p><p><em><strong>Sales &amp; Brand Growth</strong></em></p><p>Drive topline via upselling programs, features, pairing suggestions, and reservation pacing strategy.</p><p>Support local marketing initiatives, community outreach, and private dining sales.</p><p><br></p><p><em><strong>Compliance &amp; Safety</strong></em></p><p>Uphold DOH/health code, alcohol service laws, wage &amp; hour, and safety standards.</p><p>Lead incident response/reporting and ensure safety drills and certifications remain current.</p><p><br></p><p><em><strong>Projects &amp; Openings</strong></em></p><p>Assist with menu launches, seasonal changes, pop-ups, training rollouts, and opening checklists as assigned.</p>",
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      "datePosted": "2026-05-29T20:23:11-05:00",
      "description": "<p>Description</p><p><em><strong>Job Title: Restaurant Manager</strong></em></p><p><em><strong>Reports To: Assistant General Manager / General Manager</strong></em></p><p><em><strong>Department: Operations</strong></em></p><p><em><strong>Employment Type: Salaried, Exempt</strong></em></p><p><em><strong>Salary: $70 -80k + benefits</strong></em></p><p><br/></p><p><em><strong>About José Andrés Group</strong></em></p><p>José Andrés Group (JAG) is a hospitality company led by Chef José Andrés, known for outstanding guest experiences, innovation, and a values-driven culture. Our teams bring world-class food and warm hospitality to life across acclaimed concepts worldwide.</p><p><br/></p><p><em><strong>Position Summary</strong></em></p><p>The Restaurant Manager is a floor-forward leader responsible for daily service execution, team coaching, guest satisfaction, and the consistent delivery of JAG standards. In partnership with the AGM/GM, this role drives shift performance, labor efficiency, inventory accuracy, and compliance—while nurturing a positive, inclusive culture.</p><p><br/></p><p><em><strong>Key Responsibilities</strong></em></p><p><em><strong>Operational Leadership</strong></em></p><p>Lead daily service across all dayparts and activations (à la carte, bar, private dining, events).</p><p>Execute SOPs; maintain opening/closing, cash handling, and table/reservation management.</p><p>Run effective pre-shifts; deploy staff to meet pace, cover, and sales projections.</p><p>Ensure facility readiness, cleanliness, maintenance follow-ups, and adherence to health & safety standards.</p><p><br/></p><p><em><strong>Guest Experience & Service Excellence</strong></em></p><p>Be highly visible on the floor; model anticipatory hospitality and effective table touches.</p><p>Coach service standards (sequence of service, steps of recovery, allergy/ADA protocols).</p><p>Manage guest recovery with empathy, speed, and documentation; cultivate repeat business and VIP relations.</p><p>Monitor feedback channels and identify trends; implement corrective actions.</p><p><br/></p><p><em><strong>Team Leadership & Development</strong></em></p><p>Participate in recruiting, interviewing, and onboarding; build a strong bench of leads/captains.</p><p>Deliver ongoing training (service, product knowledge, systems, compliance).</p><p>Recognize great performance; document coaching and support progressive discipline when needed.</p><p>Foster an inclusive, respectful, and learning-focused culture aligned to JAG values.</p><p><br/></p><p><em><strong>Financial & Administrative</strong></em></p><p>Support P&L targets through smart scheduling, in-shift labor deployment, and productivity tracking.</p><p>Maintain timecard accuracy, tip-pool/tip-credit compliance, and cash controls.</p><p>Partner with Culinary/Beverage on inventory counts, waste tracking, and COGS controls.</p><p>Review KPIs (covers, check average, comps/voids, labor %, guest sentiment) and report actions.</p><p><br/></p><p><em><strong>Sales & Brand Growth</strong></em></p><p>Drive topline via upselling programs, features, pairing suggestions, and reservation pacing strategy.</p><p>Support local marketing initiatives, community outreach, and private dining sales.</p><p><br/></p><p><em><strong>Compliance & Safety</strong></em></p><p>Uphold DOH/health code, alcohol service laws, wage & hour, and safety standards.</p><p>Lead incident response/reporting and ensure safety drills and certifications remain current.</p><p><br/></p><p><em><strong>Projects & Openings</strong></em></p><p>Assist with menu launches, seasonal changes, pop-ups, training rollouts, and opening checklists as assigned.</p><p>Requirements</p><p><em><strong>Required Qualifications</strong></em></p><ul><li>2–4+ years of progressive FOH leadership in high-volume upscale casual or fine dining; prior supervisor/assistant manager experience required.</li><li>Proven success running busy shifts while balancing guest experience, team coaching, and cost controls.</li><li>Working knowledge of reservations and POS platforms (e.g., Resy/SevenRooms/TOCK/; MICROS/Toast), scheduling tools (e.g., HotSchedules), and Google Workspace.</li><li>Strong communication, conflict resolution, and coaching skills; organized and detail-oriented.</li><li>Familiarity with food safety, alcohol service, labor compliance, and cash handling best practices.</li><li>Wine/spirits and culinary knowledge to guide guest choices and support sales.</li><li>Flexibility to work nights, weekends, and holidays.</li></ul><p><em><strong>Working Conditions & Physical Requirements</strong></em></p><ul><li>Ability to stand and walk for extended periods (up to 8 hours).</li><li>Ability to lift/push/pull up to 30 lbs. occasionally.</li><li>Frequent reaching, bending, listening, and visual acuity in a fast-paced environment.</li><li>Exposure to hot/cold environments and cleaning chemicals per safety standards.</li></ul><p><em><strong>In Return, We Offer You</strong></em></p><ul><li>Competitive compensation and performance-based bonus opportunities</li><li>Comprehensive health & wellness benefits</li><li>Retirement savings plans</li><li>Employee dining discounts</li><li>Growth in a values-driven, award-winning hospitality group</li></ul><p><em><strong>Equal Opportunity Employer</strong></em></p><p>José Andrés Group is an Equal Opportunity Employer and participates in the federal E-Verify Program.</p>",
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    "requirements_html": "<p><em><strong>Required Qualifications</strong></em></p><ul><li>2–4+ years of progressive FOH leadership in high-volume upscale casual or fine dining; prior supervisor/assistant manager experience required.</li><li>Proven success running busy shifts while balancing guest experience, team coaching, and cost controls.</li><li>Working knowledge of reservations and POS platforms (e.g., Resy/SevenRooms/TOCK/; MICROS/Toast), scheduling tools (e.g., HotSchedules), and Google Workspace.</li><li>Strong communication, conflict resolution, and coaching skills; organized and detail-oriented.</li><li>Familiarity with food safety, alcohol service, labor compliance, and cash handling best practices.</li><li>Wine/spirits and culinary knowledge to guide guest choices and support sales.</li><li>Flexibility to work nights, weekends, and holidays.</li></ul><p><em><strong>Working Conditions &amp; Physical Requirements</strong></em></p><ul><li>Ability to stand and walk for extended periods (up to 8 hours).</li><li>Ability to lift/push/pull up to 30 lbs. occasionally.</li><li>Frequent reaching, bending, listening, and visual acuity in a fast-paced environment.</li><li>Exposure to hot/cold environments and cleaning chemicals per safety standards.</li></ul><p><em><strong>In Return, We Offer You</strong></em></p><ul><li>Competitive compensation and performance-based bonus opportunities</li><li>Comprehensive health &amp; wellness benefits</li><li>Retirement savings plans</li><li>Employee dining discounts</li><li>Growth in a values-driven, award-winning hospitality group</li></ul><p><em><strong>Equal Opportunity Employer</strong></em></p><p>José Andrés Group is an Equal Opportunity Employer and participates in the federal E-Verify Program.</p>",
    "requirements_text": "Required Qualifications\n 2–4+ years of progressive FOH leadership in high-volume upscale casual or fine dining; prior supervisor/assistant manager experience required.\n Proven success running busy shifts while balancing guest experience, team coaching, and cost controls.\n Working knowledge of reservations and POS platforms (e.g., Resy/SevenRooms/TOCK/; MICROS/Toast), scheduling tools (e.g., HotSchedules), and Google Workspace.\n Strong communication, conflict resolution, and coaching skills; organized and detail-oriented.\n Familiarity with food safety, alcohol service, labor compliance, and cash handling best practices.\n Wine/spirits and culinary knowledge to guide guest choices and support sales.\n Flexibility to work nights, weekends, and holidays.\n Working Conditions & Physical Requirements\n Ability to stand and walk for extended periods (up to 8 hours).\n Ability to lift/push/pull up to 30 lbs. occasionally.\n Frequent reaching, bending, listening, and visual acuity in a fast-paced environment.\n Exposure to hot/cold environments and cleaning chemicals per safety standards.\n In Return, We Offer You\n Competitive compensation and performance-based bonus opportunities\n Comprehensive health & wellness benefits\n Retirement savings plans\n Employee dining discounts\n Growth in a values-driven, award-winning hospitality group\n Equal Opportunity Employer\n José Andrés Group is an Equal Opportunity Employer and participates in the federal E-Verify Program."
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