Forward Deployed Software Engineer

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  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "San Francisco",
    "city": "San Francisco",
    "region": "CA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.75
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  "inferred_at": "2026-06-06T07:57:47.465Z",
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    "included": true,
    "language": "en",
    "location": {
      "raw": "San Francisco",
      "city": "San Francisco",
      "region": "CA",
      "country": "United States",
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      "United States"
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  "workplace_type": "on_site",
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{
  "lists": [
    {
      "text": "Responsibilities",
      "content": "\n<li>Own the full end-to-end delivery of high-impact solutions for our most strategic partners</li>\n<li>Efficiently resolve urgent technical customer support tickets; ensure proactive and timely communication with key client stakeholders&nbsp;</li>\n<li>Drive innovation through coding and implementation in order solve complex problems</li>\n<li>Collaborate cross-functionally with product and engineering teams to influence priorities and shape product roadmap</li>\n<li>Build and maintain internal documentation, playbooks, and enablement content</li>\n<li>Actively partner with customers to define success metrics, KPIs, and adoption strategies aligned to their goals; track progress against metrics&nbsp;</li>\n<li>Represent the voice of the customer internally, and provide actionable feedback to influence product direction and feature development</li>\n<li>Monitor usage, adoption, and engagement metrics to proactively address risks and ensure long-term retention</li>\n<li>Maintain awareness of industry best practices for data maintenance handling as it relates to your role</li>\n<li>Adhere to policies, guidelines and procedures pertaining to the protection of information assets</li>\n<li>Report actual or suspected security and/or policy violations/breaches to an appropriate authority</li>\n"
    },
    {
      "text": "Requirements",
      "content": "\n<li>Bachelor’s degree in computer science, mathematics, engineering, physics, or a related technical field</li>\n<li>1+ years of software engineering experience</li>\n<li>Prior professional experience supporting technical customers and iterating solutions in real time</li>\n<li>Strong engineering background with proficiency in programming languages such as Python, Javascript/Typescript, or similar, and a deep understanding of software architecture and API integrations</li>\n<li>Excellent verbal and written communication skills and exceptional attention to detail, with experience engaging both business and technical audiences</li>\n<li>Ability to juggle multiple priorities in a fast-paced environment</li>\n"
    }
  ],
  "country": null,
  "createdAt": 1770954520269,
  "updatedAt": null,
  "categories": {
    "team": "Product & Engineering",
    "location": "San Francisco",
    "commitment": "Full-time",
    "department": "Hive",
    "allLocations": [
      "San Francisco"
    ]
  },
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  "workplaceType": "onsite"
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