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HomeCompaniesFE74B5B199A170B2976F0321B52073A2Membership Sales Coordinator

Membership Sales Coordinator

FE74B5B199A170B2976F0321B52073A2 · Coatesville YMCA - Coatesville , PA 19320; 295 Hurley Road, Coatesville, PA, 19320, USA · On Site · Active · $23–$29 / hour · Paycom ATS

Job facts

FieldValue
CompanyFE74B5B199A170B2976F0321B52073A2
TitleMembership Sales Coordinator
Normalized title-
Department / teamAdmin/Office Support
LocationCoatesville, PA, United States
Work modelOn Site
Employment typePart Time
Salary$23–$29 / hour
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-05-19 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-20

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Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Coatesville.Open
Department jobsActive postings in Admin/Office Support.Open
Work model jobsActive On Site postings.Open
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Linked records

CompanyFE74B5B199A170B2976F0321B52073A2
Source5fb8f1c3-fc25-4971-a49e-fcdd9fce5792
ATS providerPaycom ATS

Description

Description Embark on a Journey of Impactful Adventure The Membership Sales Coordinator serves as a front-line sales leader and customer experience champion. This role drives membership acquisition, conversion, and retention while modeling extraordinary customer service and the YMCA’s core values. The Coordinator supervises, coaches, and develops membership staff, ensures operational excellence at the Membership Services Center, and partners with branch leadership to meet and exceed membership sales goals. Who Are We? The YMCA of Greater Brandywine (YGBW) was named a 2025 Top Workplace by The Philadelphia Inquirer for a second consecutive year. An association of nine YMCAs serving Chester County, the YMCA of Greater Brandywine is a non-profit organization dedicated to nurturing the potential of every child, promoting healthy living, and fostering social responsibility through life-changing programs for all. Perks & Benefits Free family YMCA membership, including outdoor pools Medical, dental, and vision insurance, along with paid holidays and plentiful PTO for full-time employees Babysitting while you work (up to 4 hours per day) Generous program discounts on childcare, camp, youth sports, swimming lessons and more! 12% employer contribution to retirement savings upon reaching eligibility and optional 403B retirement savings plan upon hire. Employee Assistance Program Continuing education reimbursement, tuition discounts with Chestnut Hill College and Immaculata University Career development and paid training Unlimited referral bonus beginning at $300.00 What You’ll Do Sales & Member Engagement Lead membership sales efforts by engaging prospects, delivering cause-driven tours, and guiding them through enrollment with confidence and enthusiasm. Support membership conversion and retention strategies through proactive follow-up, relationship building, and high-touch service. Serve as the on-site sales expert, coaching staff on consultative sales techniques, objection handling, and value-based conversations. Leadership & Staff Development Supervise, mentor, and motivate Membership Associates, fostering accountability, confidence, and professional growth. Train staff in sales behaviors, customer service excellence, system navigation, and YMCA policies. Assist with hiring, onboarding, scheduling, and ongoing performance development of membership staff. Develop weekly schedules and approve timekeeping and payroll in the HRIS system. Operations & Systems Oversee daily operations of the Membership Services Center, ensuring procedures are followed accurately and consistently. Maintain expert-level knowledge of YGBW’s membership management system, processing all membership-related transactions while training staff on best practices. Oversee processing and compliance of income-based (financial assistance) memberships. Member Experience & Collaboration Act as the primary escalation point for complex member concerns, resolving issues with professionalism, empathy, and composure. Collaborate closely with branch departments to ensure the membership team receives timely, accurate updates on programs, schedules, policies, and promotions. Partner with the Branch Membership Director to align sales goals, track performance, and support branch-wide growth initiatives. Compliance & Excellence Ensure full compliance with YMCA of Greater Brandywine policies, standard operating procedures, and service standards. Perform additional duties as assigned to support branch success. Qualifications What You'll Need Must be at least 18 years of age High school diploma or GED required; bachelor’s degree from an accredited college or university preferred Minimum of two (2) years of experience in membership sales, customer-facing sales, or related service roles; three (3) or more years preferred Demonstrated ability to drive results through relationship-based sales and conversion-focused conversations Proven ability to coach, train, and develop others , including teaching sales and customer engagement skills Strong communication, interpersonal, and organizational skills , with the ability to adapt messaging to diverse audiences Comfortable using membership management systems, CRM or POS platforms , and standard office technology Ability to obtain and maintain all required YMCA certifications and trainings within 90 days of hire Work Conditions and Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. The employee frequently is required to sit and reach, and must be able to move around the work environment. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust. The noise level in the work environment is usually moderate. Why You Need To Apply Don’t check every single box? That’s okay. Research shows that women and individuals from historically marginalized groups are less likely to apply unless they meet every requirement. If this role excites you and you believe you can succeed, we encourage you to apply. Your experience, perspective, and potential might be exactly what we need.

Full job record

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Org ID65feba50-b93d-4429-b72c-034876d2645e
Source ID5fb8f1c3-fc25-4971-a49e-fcdd9fce5792
Board ID5fb8f1c3-fc25-4971-a49e-fcdd9fce5792
Providerpaycom
Provider Job Key116213
TitleMembership Sales Coordinator
Normalized Title
Statusactive
Activeyes
Location TextCoatesville YMCA - Coatesville , PA 19320; 295 Hurley Road, Coatesville, PA, 19320, USA
DepartmentAdmin/Office Support
Team
Employment Typepart_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionPA
CityCoatesville
Salary Raw$22.64 - $29.43 Hourly
Salary Min22.64
Salary Max29.43
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=116213&clientkey=FE74B5B199A170B2976F0321B52073A2
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=116213&clientkey=FE74B5B199A170B2976F0321B52073A2
First Seen At2026-05-31 19:05:39Z
Last Seen At2026-06-20 10:03:28Z
Last Checked At2026-06-20 10:03:28Z
Last Changed At2026-05-31 19:05:39Z
Inactive At
Source Posted At2026-05-19 00:00:00Z
Source Updated At
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    "description": "<p style=\"margin-bottom:11px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\"><b><span style=\"color:#7030a0\">Embark on a Journey of Impactful Adventure</span></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\">The Membership Sales Coordinator serves as a front-line sales leader and customer experience champion. This role drives membership acquisition, conversion, and retention while modeling extraordinary customer service and the YMCA&rsquo;s core values. The Coordinator supervises, coaches, and develops membership staff, ensures operational excellence at the Membership Services Center, and partners with branch leadership to meet and exceed membership sales goals.</span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\"><b><span style=\"color:#7030a0\">Who Are We?</span></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\"><span style=\"background:white\"><span style=\"color:black\">The YMCA of Greater Brandywine (YGBW) was named a 2025 Top Workplace by The Philadelphia Inquirer for a second consecutive year. An association of nine YMCAs serving Chester County, the YMCA of Greater Brandywine is a non-profit organization dedicated to nurturing the potential of every child, promoting healthy living, and fostering social responsibility through life-changing programs for all.&nbsp;&nbsp;</span></span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\"><b><span style=\"color:#7030a0\">Perks &amp; Benefits</span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px; list-style-type:square\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"color:black\">Free family YMCA membership, including outdoor pools</span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"color:black\">Medical, dental, and vision insurance, along with paid holidays and plentiful PTO for full-time employees</span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"color:black\">Babysitting while you work (up to 4 hours per day)</span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"color:black\">Generous program discounts on childcare, camp, youth sports, swimming lessons and more!</span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"color:black\">12% employer contribution to retirement savings upon reaching eligibility and optional 403B retirement savings plan upon hire.</span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"color:black\">Employee Assistance Program</span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"color:black\">Continuing education reimbursement, tuition discounts with Chestnut Hill College and Immaculata University</span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"color:black\">Career development and paid training</span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"color:black\">Unlimited referral bonus beginning at $300.00</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\"><b><span style=\"color:#7030a0\">What You&rsquo;ll Do</span></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\"><b>Sales &amp; Member Engagement</b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\">Lead membership sales efforts by engaging prospects, delivering cause-driven tours, and guiding them through enrollment with confidence and enthusiasm.</span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\">Support membership conversion and retention strategies through proactive follow-up, relationship building, and high-touch service.</span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\">Serve as the on-site sales expert, coaching staff on consultative sales techniques, objection handling, and value-based conversations.</span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\"><b>Leadership &amp; Staff Development</b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\">Supervise, mentor, and motivate Membership Associates, fostering accountability, confidence, and professional growth.</span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\">Train staff in sales behaviors, customer service excellence, system navigation, and YMCA policies.</span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\">Assist with hiring, onboarding, scheduling, and ongoing performance development of membership staff.</span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\">Develop weekly schedules and approve timekeeping and payroll in the HRIS system.</span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\"><b>Operations &amp; Systems</b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\">Oversee daily operations of the Membership Services Center, ensuring procedures are followed accurately and consistently.</span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\">Maintain expert-level knowledge of YGBW&rsquo;s membership management system, processing all membership-related transactions while training staff on best practices.</span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\">Oversee processing and compliance of income-based (financial assistance) memberships.</span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\"><b>Member Experience &amp; Collaboration</b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\">Act as the primary escalation point for complex member concerns, resolving issues with professionalism, empathy, and composure.</span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\">Collaborate closely with branch departments to ensure the membership team receives timely, accurate updates on programs, schedules, policies, and promotions.</span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\">Partner with the Branch Membership Director to align sales goals, track performance, and support branch-wide growth initiatives.</span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\"><b>Compliance &amp; 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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Membership Sales Coordinator\",\"identifier\":\"J14A16116213\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/FE74B5B199A170B2976F0321B52073A2/jobs/116213\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=FE74B5B199A170B2976F0321B52073A2\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":22.64,\"maxValue\":29.43,\"unitText\":\"\"}},\"datePosted\":\"2026-05-19\",\"description\":\"Job DetailsJob Location: Coatesville YMCA - Coatesville , PA 19320Position Type: Part TimeEducation Level: High SchoolSalary Range: $22.64 - $29.43 HourlyTravel Percentage: Up to 25%Job Shift: AnyJob Category: Admin/Office SupportEmbark on a Journey of Impactful Adventure\\r\\n\\r\\nThe Membership Sales Coordinator serves as a front-line sales leader and customer experience champion. This role drives membership acquisition, conversion, and retention while modeling extraordinary customer service and the YMCA&rsquo;s core values. The Coordinator supervises, coaches, and develops membership staff, ensures operational excellence at the Membership Services Center, and partners with branch leadership to meet and exceed membership sales goals.\\r\\n\\r\\nWho Are We?\\r\\n\\r\\nThe YMCA of Greater Brandywine (YGBW) was named a 2025 Top Workplace by The Philadelphia Inquirer for a second consecutive year. An association of nine YMCAs serving Chester County, the YMCA of Greater Brandywine is a non-profit organization dedicated to nurturing the potential of every child, promoting healthy living, and fostering social responsibility through life-changing programs for all.&nbsp;&nbsp;\\r\\n\\r\\nPerks &amp; Benefits\\r\\n\\r\\n\\r\\n\\tFree family YMCA membership, including outdoor pools\\r\\n\\tMedical, dental, and vision insurance, along with paid holidays and plentiful PTO for full-time employees\\r\\n\\tBabysitting while you work (up to 4 hours per day)\\r\\n\\tGenerous program discounts on childcare, camp, youth sports, swimming lessons and more!\\r\\n\\t12% employer contribution to retirement savings upon reaching eligibility and optional 403B retirement savings plan upon hire.\\r\\n\\tEmployee Assistance Program\\r\\n\\tContinuing education reimbursement, tuition discounts with Chestnut Hill College and Immaculata University\\r\\n\\tCareer development and paid training\\r\\n\\tUnlimited referral bonus beginning at $300.00\\r\\n\\r\\n\\r\\nWhat You&rsquo;ll Do\\r\\n\\r\\nSales &amp; Member Engagement\\r\\n\\r\\n\\r\\n\\tLead membership sales efforts by engaging prospects, delivering cause-driven tours, and guiding them through enrollment with confidence and enthusiasm.\\r\\n\\tSupport membership conversion and retention strategies through proactive follow-up, relationship building, and high-touch service.\\r\\n\\tServe as the on-site sales expert, coaching staff on consultative sales techniques, objection handling, and value-based conversations.\\r\\n\\r\\n\\r\\nLeadership &amp; Staff Development\\r\\n\\r\\n\\r\\n\\tSupervise, mentor, and motivate Membership Associates, fostering accountability, confidence, and professional growth.\\r\\n\\tTrain staff in sales behaviors, customer service excellence, system navigation, and YMCA policies.\\r\\n\\tAssist with hiring, onboarding, scheduling, and ongoing performance development of membership staff.\\r\\n\\tDevelop weekly schedules and approve timekeeping and payroll in the HRIS system.\\r\\n\\r\\n\\r\\nOperations &amp; Systems\\r\\n\\r\\n\\r\\n\\tOversee daily operations of the Membership Services Center, ensuring procedures are followed accurately and consistently.\\r\\n\\tMaintain expert-level knowledge of YGBW&rsquo;s membership management system, processing all membership-related transactions while training staff on best practices.\\r\\n\\tOversee processing and compliance of income-based (financial assistance) memberships.\\r\\n\\r\\n\\r\\nMember Experience &amp; Collaboration\\r\\n\\r\\n\\r\\n\\tAct as the primary escalation point for complex member concerns, resolving issues with professionalism, empathy, and composure.\\r\\n\\tCollaborate closely with branch departments to ensure the membership team receives timely, accurate updates on programs, schedules, policies, and promotions.\\r\\n\\tPartner with the Branch Membership Director to align sales goals, track performance, and support branch-wide growth initiatives.\\r\\n\\r\\n\\r\\nCompliance &amp; Excellence\\r\\n\\r\\n\\r\\n\\tEnsure full compliance with YMCA of Greater Brandywine policies, standard operating procedures, and service standards.\\r\\n\\tPerform additional duties as assigned to support branch success.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\na {\\r\\n    text-decoration: none;\\r\\n    color: #464feb;\\r\\n}\\r\\ntr th, tr td {\\r\\n    border: 1px solid #e6e6e6;\\r\\n}\\r\\ntr th {\\r\\n    background-color: #f5f5f5;\\r\\n}\\r\\n\\r\\nQualificationsWhat You&#39;ll Need\\r\\n\\r\\n\\r\\n\\tMust be at least 18 years of age\\r\\n\\tHigh school diploma or GED required; bachelor&rsquo;s degree from an accredited college or university preferred\\r\\n\\tMinimum of two (2) years of experience in membership sales, customer-facing sales, or related service roles; three (3) or more years preferred\\r\\n\\tDemonstrated ability to drive results through relationship-based sales and conversion-focused conversations\\r\\n\\tProven ability to coach, train, and develop others, including teaching sales and customer engagement skills\\r\\n\\tStrong communication, interpersonal, and organizational skills, with the ability to adapt messaging to diverse audiences\\r\\n\\tComfortable using membership management systems, CRM or POS platforms, and standard office technology\\r\\n\\tAbility to obtain and maintain all required YMCA certifications and trainings within 90 days of hire\\r\\n\\r\\n\\r\\nWork Conditions and Physical Demands\\r\\n\\r\\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee&nbsp;is regularly required to&nbsp;use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. The employee&nbsp;frequently&nbsp;is required to&nbsp;sit and&nbsp;reach, and&nbsp;must be able to move around the work environment. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust. The noise level in the work environment is usually moderate.&nbsp;\\r\\n\\r\\nWhy You Need To Apply\\r\\n\\r\\nDon&rsquo;t check every single box? That&rsquo;s okay. Research shows that women and individuals from historically marginalized groups are less likely to apply unless they meet every requirement. If this role excites you and you believe you can succeed, we encourage you to apply. Your experience, perspective, and potential might be exactly what we need.\\r\\n\\r\\n&nbsp;\\r\\n\",\"responsibilities\":\"Embark on a Journey of Impactful Adventure\\r\\n\\r\\nThe Membership Sales Coordinator serves as a front-line sales leader and customer experience champion. This role drives membership acquisition, conversion, and retention while modeling extraordinary customer service and the YMCA&rsquo;s core values. The Coordinator supervises, coaches, and develops membership staff, ensures operational excellence at the Membership Services Center, and partners with branch leadership to meet and exceed membership sales goals.\\r\\n\\r\\nWho Are We?\\r\\n\\r\\nThe YMCA of Greater Brandywine (YGBW) was named a 2025 Top Workplace by The Philadelphia Inquirer for a second consecutive year. An association of nine YMCAs serving Chester County, the YMCA of Greater Brandywine is a non-profit organization dedicated to nurturing the potential of every child, promoting healthy living, and fostering social responsibility through life-changing programs for all.&nbsp;&nbsp;\\r\\n\\r\\nPerks &amp; Benefits\\r\\n\\r\\n\\r\\n\\tFree family YMCA membership, including outdoor pools\\r\\n\\tMedical, dental, and vision insurance, along with paid holidays and plentiful PTO for full-time employees\\r\\n\\tBabysitting while you work (up to 4 hours per day)\\r\\n\\tGenerous program discounts on childcare, camp, youth sports, swimming lessons and more!\\r\\n\\t12% employer contribution to retirement savings upon reaching eligibility and optional 403B retirement savings plan upon hire.\\r\\n\\tEmployee Assistance Program\\r\\n\\tContinuing education reimbursement, tuition discounts with Chestnut Hill College and Immaculata University\\r\\n\\tCareer development and paid training\\r\\n\\tUnlimited referral bonus beginning at $300.00\\r\\n\\r\\n\\r\\nWhat You&rsquo;ll Do\\r\\n\\r\\nSales &amp; Member Engagement\\r\\n\\r\\n\\r\\n\\tLead membership sales efforts by engaging prospects, delivering cause-driven tours, and guiding them through enrollment with confidence and enthusiasm.\\r\\n\\tSupport membership conversion and retention strategies through proactive follow-up, relationship building, and high-touch service.\\r\\n\\tServe as the on-site sales expert, coaching staff on consultative sales techniques, objection handling, and value-based conversations.\\r\\n\\r\\n\\r\\nLeadership &amp; Staff Development\\r\\n\\r\\n\\r\\n\\tSupervise, mentor, and motivate Membership Associates, fostering accountability, confidence, and professional growth.\\r\\n\\tTrain staff in sales behaviors, customer service excellence, system navigation, and YMCA policies.\\r\\n\\tAssist with hiring, onboarding, scheduling, and ongoing performance development of membership staff.\\r\\n\\tDevelop weekly schedules and approve timekeeping and payroll in the HRIS system.\\r\\n\\r\\n\\r\\nOperations &amp; Systems\\r\\n\\r\\n\\r\\n\\tOversee daily operations of the Membership Services Center, ensuring procedures are followed accurately and consistently.\\r\\n\\tMaintain expert-level knowledge of YGBW&rsquo;s membership management system, processing all membership-related transactions while training staff on best practices.\\r\\n\\tOversee processing and compliance of income-based (financial assistance) memberships.\\r\\n\\r\\n\\r\\nMember Experience &amp; Collaboration\\r\\n\\r\\n\\r\\n\\tAct as the primary escalation point for complex member concerns, resolving issues with professionalism, empathy, and composure.\\r\\n\\tCollaborate closely with branch departments to ensure the membership team receives timely, accurate updates on programs, schedules, policies, and promotions.\\r\\n\\tPartner with the Branch Membership Director to align sales goals, track performance, and support branch-wide growth initiatives.\\r\\n\\r\\n\\r\\nCompliance &amp; Excellence\\r\\n\\r\\n\\r\\n\\tEnsure full compliance with YMCA of Greater Brandywine policies, standard operating procedures, and service standards.\\r\\n\\tPerform additional duties as assigned to support branch success.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\na {\\r\\n    text-decoration: none;\\r\\n    color: #464feb;\\r\\n}\\r\\ntr th, tr td {\\r\\n    border: 1px solid #e6e6e6;\\r\\n}\\r\\ntr th {\\r\\n    background-color: #f5f5f5;\\r\\n}\\r\\n\\r\\n\",\"employmentType\":\"PART_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"YMCA of Greater Brandywine\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=FE74B5B199A170B2976F0321B52073A2\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"295 Hurley Road\",\"addressLocality\":\"Coatesville \",\"addressRegion\":\"PA\",\"postalCode\":19320,\"addressCountry\":\"USA\"}},\"qualifications\":\"What You&#39;ll Need\\r\\n\\r\\n\\r\\n\\tMust be at least 18 years of age\\r\\n\\tHigh school diploma or GED required; bachelor&rsquo;s degree from an accredited college or university preferred\\r\\n\\tMinimum of two (2) years of experience in membership sales, customer-facing sales, or related service roles; three (3) or more years preferred\\r\\n\\tDemonstrated ability to drive results through relationship-based sales and conversion-focused conversations\\r\\n\\tProven ability to coach, train, and develop others, including teaching sales and customer engagement skills\\r\\n\\tStrong communication, interpersonal, and organizational skills, with the ability to adapt messaging to diverse audiences\\r\\n\\tComfortable using membership management systems, CRM or POS platforms, and standard office technology\\r\\n\\tAbility to obtain and maintain all required YMCA certifications and trainings within 90 days of hire\\r\\n\\r\\n\\r\\nWork Conditions and Physical Demands\\r\\n\\r\\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee&nbsp;is regularly required to&nbsp;use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. The employee&nbsp;frequently&nbsp;is required to&nbsp;sit and&nbsp;reach, and&nbsp;must be able to move around the work environment. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust. The noise level in the work environment is usually moderate.&nbsp;\\r\\n\\r\\nWhy You Need To Apply\\r\\n\\r\\nDon&rsquo;t check every single box? That&rsquo;s okay. Research shows that women and individuals from historically marginalized groups are less likely to apply unless they meet every requirement. If this role excites you and you believe you can succeed, we encourage you to apply. Your experience, perspective, and potential might be exactly what we need.\\r\\n\\r\\n&nbsp;\\r\\n\",\"experienceRequirements\":\"What You&#39;ll Need\\r\\n\\r\\n\\r\\n\\tMust be at least 18 years of age\\r\\n\\tHigh school diploma or GED required; bachelor&rsquo;s degree from an accredited college or university preferred\\r\\n\\tMinimum of two (2) years of experience in membership sales, customer-facing sales, or related service roles; three (3) or more years preferred\\r\\n\\tDemonstrated ability to drive results through relationship-based sales and conversion-focused conversations\\r\\n\\tProven ability to coach, train, and develop others, including teaching sales and customer engagement skills\\r\\n\\tStrong communication, interpersonal, and organizational skills, with the ability to adapt messaging to diverse audiences\\r\\n\\tComfortable using membership management systems, CRM or POS platforms, and standard office technology\\r\\n\\tAbility to obtain and maintain all required YMCA certifications and trainings within 90 days of hire\\r\\n\\r\\n\\r\\nWork Conditions and Physical Demands\\r\\n\\r\\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee&nbsp;is regularly required to&nbsp;use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. The employee&nbsp;frequently&nbsp;is required to&nbsp;sit and&nbsp;reach, and&nbsp;must be able to move around the work environment. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust. The noise level in the work environment is usually moderate.&nbsp;\\r\\n\\r\\nWhy You Need To Apply\\r\\n\\r\\nDon&rsquo;t check every single box? That&rsquo;s okay. Research shows that women and individuals from historically marginalized groups are less likely to apply unless they meet every requirement. If this role excites you and you believe you can succeed, we encourage you to apply. Your experience, perspective, and potential might be exactly what we need.\\r\\n\\r\\n&nbsp;\\r\\n\",\"industry\":\"Admin/Office Support\",\"validThrough\":\"2026-08-18\",\"workHours\":\"Any\",\"educationRequirements\":\"High School\"}",
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    "qualifications": "<p style=\"margin-bottom:11px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\"><b><span style=\"color:#7030a0\">What You&#39;ll Need</span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\">Must be at least <b>18 years of age</b></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\"><b>High school diploma or GED</b> required; <b>bachelor&rsquo;s degree</b> from an accredited college or university preferred</span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\">Minimum of <b>two (2) years of experience</b> in membership sales, customer-facing sales, or related service roles; <b>three (3) or more years preferred</b></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\">Demonstrated ability to <b>drive results through relationship-based sales</b> and conversion-focused conversations</span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\">Proven ability to <b>coach, train, and develop others</b>, including teaching sales and customer engagement skills</span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\">Strong <b>communication, interpersonal, and organizational skills</b>, with the ability to adapt messaging to diverse audiences</span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\">Comfortable using <b>membership management systems, CRM or POS platforms</b>, and standard office technology</span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\">Ability to obtain and maintain all <b>required YMCA certifications and trainings</b> within 90 days of hire</span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"text-align:justify; margin-bottom:11px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\"><b><span style=\"color:#7030a0\">Work Conditions and Physical Demands</span></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:107%\"><span style=\"background:white\"><span style=\"line-height:107%\"><span style=\"color:black\">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee&nbsp;</span></span></span><span style=\"-webkit-user-drag:none\"><span style=\"-webkit-tap-highlight-color:transparent\"><span style=\"user-select:text\">is regularly required to</span></span></span><span style=\"-webkit-user-drag:none\"><span style=\"-webkit-tap-highlight-color:transparent\"><span style=\"user-select:text\">&nbsp;use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. The employee&nbsp;</span></span></span><span style=\"-webkit-user-drag:none\"><span style=\"-webkit-tap-highlight-color:transparent\"><span style=\"user-select:text\">frequently</span></span></span>&nbsp;<span style=\"-webkit-user-drag:none\"><span style=\"-webkit-tap-highlight-color:transparent\"><span style=\"user-select:text\">is required to</span></span></span><span style=\"-webkit-user-drag:none\"><span style=\"-webkit-tap-highlight-color:transparent\"><span style=\"user-select:text\">&nbsp;sit and&nbsp;</span></span></span><span style=\"border-bottom:transparent; -webkit-user-drag:none\"><span style=\"-webkit-tap-highlight-color:transparent\"><span style=\"user-select:text\"><span style=\"background-position-x:0px\"><span style=\"background-position-y:100%\">reach, and</span></span></span></span></span><span style=\"-webkit-user-drag:none\"><span style=\"-webkit-tap-highlight-color:transparent\"><span style=\"user-select:text\">&nbsp;must be able to move around the work environment. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust. The noise level in the work environment is usually moderate.</span></span></span>&nbsp;</span></span></span></p>\r\n\r\n<p style=\"text-align:justify; margin-bottom:11px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\"><b><span style=\"color:#7030a0\">Why You Need To Apply</span></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:normal\">Don&rsquo;t check every single box? That&rsquo;s okay. Research shows that women and individuals from historically marginalized groups are less likely to apply unless they meet every requirement. If this role excites you and you believe you can succeed, we encourage you to apply. Your experience, perspective, and potential might be exactly what we need.</span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\">&nbsp;</p>\r\n",
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