Customer Service Associate (Part Time - Project Based)

{
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  "source_hash": "1c2fbb174126975e585039a3deb960132b832b62b48cb45610dc777223d31648",
  "last_changed_at": "2026-05-30T06:03:55.120Z",
  "active_status": "active"
}

{
  "dedupe": null,
  "language": "en",
  "location": {
    "raw": "Quezon City, Manila, Philippines",
    "city": "Quezon City",
    "region": "Manila",
    "country": "Philippines",
    "is_remote": true,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-20T10:49:46.772Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Quezon City, Manila, Philippines",
      "city": "Quezon City",
      "region": "Manila",
      "country": "Philippines",
      "is_remote": true,
      "confidence": 0.8
    },
    "countries": [
      "Philippines"
    ]
  },
  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "153",
    "isRemote": null,
    "location": {
      "city": null,
      "state": null
    },
    "atsLocation": {
      "city": "Quezon City",
      "state": null,
      "country": "Philippines",
      "province": "Manila"
    },
    "departmentId": "18584",
    "locationType": "1",
    "jobOpeningName": "Customer Service Associate (Part Time - Project Based)",
    "departmentLabel": "NWT - Clients Customer Service",
    "employmentStatusLabel": "PH - Project-based - Part-time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": null,
      "state": null,
      "postalCode": null,
      "addressCountry": null
    },
    "datePosted": "2026-04-14",
    "atsLocation": {
      "city": "Quezon City",
      "state": "Manila",
      "country": "Philippines",
      "countryId": "169"
    },
    "description": "<p>📍 Remote – Open to candidates in the Philippines<br>⏱️ Part-Time | Project-Based <br>💼 Opportunities vary depending on client needs<br>💻 Use Your Own Device<span style=\"font-weight: bold\"><br><br></span></p>\n<p>✨ <span style=\"font-weight: bold\">Join Our Talent Pool – Customer Service Associates</span><br>We are continuously building a pool of talented <span style=\"font-weight: bold\">Customer Service Associates</span> who are open to project-based part-time opportunities. As part of this pool, you’ll play a key role in assisting customers through different communication channels, ensuring each interaction is handled with care and professionalism.</p>\n<p><br></p>\n<p>📅 <span style=\"font-weight: bold\">About the Role</span><br>Support one of our client accounts with tasks such as phone, chat, and email support, troubleshooting, or order processing.</p>\n<p><br></p>\n<p>💬 <span style=\"font-weight: bold\">What You’ll Do</span></p>\n<ul>\n<li>Provide excellent customer service through phone, chat, and email.</li>\n<li>Address inquiries, concerns, and requests professionally and efficiently.</li>\n<li>Support tasks such as account assistance, troubleshooting, or order processing (depending on the assigned account).</li>\n<li>Stay updated on company products, services, and processes to give accurate information.</li>\n<li>Ensure timely and accurate resolution of customer concerns within agreed SLAs.</li>\n<li>Maintain and update customer records in the system.</li>\n<li>Follow company guidelines and SOPs to deliver consistent service quality.</li>\n</ul>\n<p><br></p>\n<p>🎯 <span style=\"font-weight: bold\">What You Bring</span></p>\n<ul>\n<li>Strong customer service mindset with empathy and active listening skills.</li>\n<li>At least High School (old curriculum), SHS, Associate/Vocational, or College graduate.</li>\n<li>Customer service experience (BPO, call center, or other customer-facing roles) is preferred but not required.</li>\n<li>Proficiency in computer navigation and system tools.</li>\n<li>Good English communication skills (verbal and written).</li>\n<li>Ability to handle diverse customer situations and resolve concerns effectively.</li>\n</ul>\n<p><br></p>\n<p>🚀 Interested? Apply now to be part of our candidate pool! We look forward to connecting with you.</p>",
    "compensation": null,
    "departmentId": "18584",
    "locationType": "1",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Customer Service Associate (Part Time - Project Based)",
    "departmentLabel": "NWT - Clients Customer Service",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://newstel.bamboohr.com/careers/153",
    "employmentStatusLabel": "PH - Project-based - Part-time"
  }
}