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    "description": "<p>Blaise Alexander Family Dealerships is the premier auto dealership with 40+ years of success in Pennsylvania.&nbsp; We currently employ 1,200 professional individuals across 20 dealerships and offer opportunities for career growth.&nbsp; Open the car door to your future with Blaise Alexander Family Dealerships.&nbsp; &nbsp;COME WORK FOR THE GREATEST DEALERSHIP FAMILY IN PENNSYLVANIA!!</p>\r\n\r\n<p><strong>Blaise Alexander Family Dealerships</strong> are looking for an <strong>Automotive Service Advisor</strong> to join our growing team!&nbsp;</p>\r\n\r\n<p>A Day in the Life of an Automotive Service Advisor (but not limited to):&nbsp;</p>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Greet customers and assist them with their service needs and questions&nbsp;</p>\r\n\t</li>\r\n\t<li>\r\n\t<p>Obtain and update necessary vehicle and customer data&nbsp;</p>\r\n\t</li>\r\n\t<li>\r\n\t<p>Perform vehicle walk-around and documentation of customer concerns to set up the technician to properly diagnose the vehicle and repairs&nbsp;&nbsp;</p>\r\n\t</li>\r\n\t<li>\r\n\t<p>Establish a timeline of repair and keep the customer up to date on progress. Communicate with the customer via telephone, email, and/or text message.&nbsp;&nbsp;</p>\r\n\t</li>\r\n\t<li>\r\n\t<p>Disclose additional work needed or recommended services and obtain customer signature for those repairs&nbsp;</p>\r\n\t</li>\r\n\t<li>\r\n\t<p>Advise customer about the value of car maintenance and review future recommended services&nbsp;</p>\r\n\t</li>\r\n\t<li>\r\n\t<p>Build relationship and rapport with the customer to maintain CSI rating&nbsp;&nbsp;</p>\r\n\t</li>\r\n\t<li>\r\n\t<p>Schedule future maintenance appointments&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n",
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Communicate with the customer via telephone, email, and/or text message.&nbsp;&nbsp;\\r\\n\\t\\r\\n\\t\\r\\n\\tDisclose additional work needed or recommended services and obtain customer signature for those repairs&nbsp;\\r\\n\\t\\r\\n\\t\\r\\n\\tAdvise customer about the value of car maintenance and review future recommended services&nbsp;\\r\\n\\t\\r\\n\\t\\r\\n\\tBuild relationship and rapport with the customer to maintain CSI rating&nbsp;&nbsp;\\r\\n\\t\\r\\n\\t\\r\\n\\tSchedule future maintenance appointments&nbsp;\\r\\n\\t\\r\\n\\r\\nQualificationsQualifications include but are not limited to:&nbsp;\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t10+ Years experience as a service advisor, dealership experience preferred&nbsp;\\r\\n\\t\\r\\n\\t\\r\\n\\tAbility to communicate with customers and manage other tasks independently&nbsp;\\r\\n\\t\\r\\n\\t\\r\\n\\tPersonable and friendly personality&nbsp;\\r\\n\\t\\r\\n\\t\\r\\n\\tHS Diploma or Equivalent&nbsp;\\r\\n\\t\\r\\n\\t\\r\\n\\tValid Driver&rsquo;s License&nbsp;\\r\\n\\t\\r\\n\\t\\r\\n\\tGeneral knowledge of mechanical and service operations preferred&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tReynolds and Reynolds or xTime experience is a plus&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\nBlaise Alexander offers its full-time employees and their family benefits packages and all the tools you will need to be successful. 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