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Housekeeper

1c7fb0ee A452 42a0 Bb0d 786747fc0bb0 19000101 000001 · Embassy Suites Laredo, Laredo, TX, US, Laredo, TX · Active · $11–$11 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company1c7fb0ee A452 42a0 Bb0d 786747fc0bb0 19000101 000001
TitleHousekeeper
Normalized title-
Department / team-
LocationEmbassy Suites Laredo, TX, United States
Work model-
Employment typeFull Time
Salary$11–$11 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-26 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Linked records

Company1c7fb0ee A452 42a0 Bb0d 786747fc0bb0 19000101 000001
Source2f52ae11-3ee7-4957-9bf4-5d2bf6816446
ATS providerADP Workforce Now Recruiting

Description

Position: Front Desk Agent Date: May 2026 Hotel: Embassy Suites by Hilton Laredo Department: Front Desk Reports to: Front Office Manager JOB SUMMARY Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel’s high standards of quality. ESSENTIAL JOB FUNCTIONS Page Break This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers’ checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Close guest accounts at the time of check out and ensure guest’s satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor. Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times. Adheres to all company policies and procedures. Follows safety and security procedures and rules. Knows department fire prevention and emergency procedures. Utilizes protective equipment. Reports unsafe conditions to supervisor/manager. Reports accidents, injuries, near-misses, property damage or loss to supervisor. Provides for a safe work environment by following all safety and security procedures and rules. All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook). Assists other Front Desk Personnel when need. Perform any related duties as requested by supervisor/manager. KNOWLEDGE, SKILLS & ABILITIES The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred. Prior hospitality experience preferred, but not required. Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts. Ability to read, listens, and communicates effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. Hearing and visual ability to observe and detect signs of emergency situations. PHYSICAL DEMANDS Ability to stand and move throughout front office and continuously performs essential job functions. Stand 95% of shift Lifting up to 25 pounds maximum. Occasional twisting, bending, stooping, reaching, standing, walking. Frequent talking, hearing, seeing and smiling.

Full job record

Job IDfdb9ad7a963529d827ede88d8c8f9e63cf25c2e7
Org IDd7b8c6d6-f052-45de-afe5-39d6f5068d6f
Source ID2f52ae11-3ee7-4957-9bf4-5d2bf6816446
Board ID2f52ae11-3ee7-4957-9bf4-5d2bf6816446
Provideradp_workforcenow
Provider Job Key573018
TitleHousekeeper
Normalized Title—
Statusactive
Activeyes
Location TextEmbassy Suites Laredo, Laredo, TX, US, Laredo, TX
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionTX
CityEmbassy Suites Laredo
Salary Raw11 To 11 (USD) Hourly
Salary Min11
Salary Max11
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=1c7fb0ee-a452-42a0-bb0d-786747fc0bb0&ccId=19000101_000001&lang=en_US&type=JS&jobId=573018&jwId=9201817746788_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=1c7fb0ee-a452-42a0-bb0d-786747fc0bb0&ccId=19000101_000001&lang=en_US&type=JS&jobId=573018&jwId=9201817746788_1
First Seen At2026-05-31 18:26:14Z
Last Seen At2026-06-06 12:30:26Z
Last Checked At2026-06-06 12:30:26Z
Last Changed At2026-06-06 12:30:26Z
Inactive At—
Source Posted At2026-05-26 14:09:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=1c7fb0ee-a452-42a0-bb0d-786747fc0bb0|19000101_000001/date=2026-06-06/2026-06-06T12-30-16-261Z-ceed85934f68c0c69bd5c5c70966e955a4b280925757030cb491080903761718.json
Event Fields
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Extensions
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background: rgb(229, 229, 229); padding: 0in 5.4pt; height: 13.65pt; vertical-align: bottom;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-top:2.0pt;margin-right:0in;margin-bottom:  2.0pt;margin-left:0in;'><strong><span style='font-family:\"Arial Narrow\",sans-serif;color:#333399;'>Position:</span></strong></p></td><td valign=\"top\" style=\"width: 48.4722%; background: rgb(229, 229, 229); padding: 0in 5.4pt; height: 13.65pt; vertical-align: top;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-top:2.0pt;margin-right:0in;margin-bottom:  2.0pt;margin-left:0in;'><strong><span style='font-family:\"Arial Narrow\",sans-serif;color:black;'>Front Desk Agent</span></strong></p></td><td valign=\"bottom\" style=\"width: 10.8333%; background: rgb(229, 229, 229); padding: 0in 5.4pt; height: 13.65pt; vertical-align: bottom;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-top:2.0pt;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;text-align:right;'><strong><span style='font-family:\"Arial Narrow\",sans-serif;color:#333399;'>Date:</span></strong></p></td><td valign=\"top\" style=\"width: 24.0278%; border-width: medium medium 1pt; border-style: none none solid; border-color: currentcolor currentcolor windowtext; border-image: initial; background: rgb(229, 229, 229); padding: 0in 5.4pt; height: 13.65pt; vertical-align: top;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-top:2.0pt;margin-right:0in;margin-bottom:  2.0pt;margin-left:0in;'><strong><span style='font-family:\"Arial Narrow\",sans-serif;color:black;'>May 2026</span></strong></p></td></tr><tr><td valign=\"bottom\" style=\"width: 16.6667%; background: rgb(229, 229, 229); padding: 0in 5.4pt; height: 15.25pt; vertical-align: bottom;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-top:2.0pt;margin-right:0in;margin-bottom:  2.0pt;margin-left:0in;'><strong><span style='font-family:\"Arial Narrow\",sans-serif;color:#333399;'>Hotel:</span></strong></p></td><td valign=\"top\" style=\"width: 48.4722%; border-width: 1pt medium; border-style: solid none; border-color: windowtext currentcolor; background: rgb(229, 229, 229); padding: 0in 5.4pt; height: 15.25pt; vertical-align: top;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-top:2.0pt;margin-right:0in;margin-bottom:  2.0pt;margin-left:0in;'><strong>&nbsp;Embassy Suites by Hilton Laredo</strong></p></td><td valign=\"top\" style=\"width: 10.8333%; background: rgb(229, 229, 229); padding: 0in 5.4pt; height: 15.25pt; vertical-align: top;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-top:2.0pt;margin-right:0in;margin-bottom:  2.0pt;margin-left:0in;'><br></p></td><td valign=\"top\" style=\"width: 24.0278%; background: rgb(229, 229, 229); padding: 0in 5.4pt; height: 15.25pt; vertical-align: top;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-top:2.0pt;margin-right:0in;margin-bottom:  2.0pt;margin-left:0in;'><strong>&nbsp;</strong></p></td></tr><tr><td valign=\"bottom\" style=\"width: 16.6667%; background: rgb(229, 229, 229); padding: 0in 5.4pt; height: 13.65pt; vertical-align: bottom;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-top:2.0pt;margin-right:0in;margin-bottom:  2.0pt;margin-left:0in;'><strong><span style='font-family:\"Arial Narrow\",sans-serif;color:#333399;'>Department:</span></strong></p></td><td valign=\"top\" style=\"width: 48.4722%; border-width: medium medium 1pt; border-style: none none solid; border-color: currentcolor currentcolor windowtext; border-image: initial; background: rgb(229, 229, 229); padding: 0in 5.4pt; height: 13.65pt; vertical-align: top;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-top:2.0pt;margin-right:0in;margin-bottom:  2.0pt;margin-left:0in;'><strong><span style='font-family:\"Arial Narrow\",sans-serif;color:black;'>Front Desk</span></strong></p></td><td valign=\"top\" style=\"width: 10.8333%; background: rgb(229, 229, 229); padding: 0in 5.4pt; height: 13.65pt; vertical-align: top;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-top:2.0pt;margin-right:0in;margin-bottom:  2.0pt;margin-left:0in;'><br></p></td><td valign=\"top\" style=\"width: 24.0278%; background: rgb(229, 229, 229); padding: 0in 5.4pt; height: 13.65pt; vertical-align: top;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-top:2.0pt;margin-right:0in;margin-bottom:  2.0pt;margin-left:0in;'><strong>&nbsp;</strong></p></td></tr><tr><td valign=\"bottom\" style=\"width: 16.6667%; background: rgb(229, 229, 229); padding: 0in 5.4pt; height: 13pt; vertical-align: bottom;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-top:2.0pt;margin-right:0in;margin-bottom:  2.0pt;margin-left:0in;'><strong><span style='font-family:\"Arial Narrow\",sans-serif;color:#333399;'>Reports to:</span></strong></p></td><td valign=\"top\" style=\"width: 48.4722%; border-width: medium medium 1pt; border-style: none none solid; border-color: currentcolor currentcolor windowtext; border-image: initial; background: rgb(229, 229, 229); padding: 0in 5.4pt; height: 13pt; vertical-align: top;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-top:2.0pt;margin-right:0in;margin-bottom:  2.0pt;margin-left:0in;'><strong><span style='font-family:\"Arial Narrow\",sans-serif;color:black;'>Front Office Manager</span></strong></p></td><td valign=\"top\" style=\"width: 10.8333%; background: rgb(229, 229, 229); padding: 0in 5.4pt; height: 13pt; vertical-align: top;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-top:2.0pt;margin-right:0in;margin-bottom:  2.0pt;margin-left:0in;'><br></p></td><td valign=\"top\" style=\"width: 24.0278%; background: rgb(229, 229, 229); padding: 0in 5.4pt; height: 13pt; vertical-align: top;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-top:2.0pt;margin-right:0in;margin-bottom:  2.0pt;margin-left:0in;'><strong>&nbsp;</strong></p></td></tr></tbody></table><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><br></p><p style='margin-top:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;background:navy;font-size:13px;font-family:\"Arial\",sans-serif;color:white;font-weight:bold;'><span style='font-family:\"Arial Narrow\",sans-serif;'>JOB SUMMARY</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial Narrow\",sans-serif;'>Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel&rsquo;s high standards of quality.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-top:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;background:navy;'><strong><span style='font-family:\"Arial Narrow\",sans-serif;color:white;'>ESSENTIAL JOB FUNCTIONS&nbsp;</span></strong></p><span style='font-size:13px;font-family:\"Arial Narrow\",sans-serif;'>&nbsp;&nbsp;<div class=\"fr-page-break\" contenteditable=\"false\" style=\"break-after: always;\" data-title=\"PageBreak\"><div class=\"fr-page-break-line\"><span class=\"fr-page-break-label\">Page Break</span></div></div>&nbsp;</span><p style='margin-top:2.0pt;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;text-indent:0in;font-size:12px;font-family:\"Arial Narrow\",sans-serif;color:black;text-align:justify;'><em>This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.</em></p><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style=\"font-size:13px;\">Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style=\"font-size:13px;\">Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style=\"font-size:13px;\">Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers&rsquo; checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style=\"font-size:13px;\">Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.&nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style=\"font-size:13px;\">Close guest accounts at the time of check out and ensure guest&rsquo;s satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style=\"font-size:13px;\">Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style=\"font-size:13px;\">Adheres to all company policies and procedures.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style=\"font-size:13px;\">Follows safety and security procedures and rules.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style=\"font-size:13px;\">Knows department fire prevention and emergency procedures.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style=\"font-size:13px;\">Utilizes protective equipment.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style=\"font-size:13px;\">Reports unsafe conditions to supervisor/manager.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style=\"font-size:13px;\">Reports accidents, injuries, near-misses, property damage or loss to supervisor.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style=\"font-size:13px;\">Provides for a safe work environment by following all safety and security procedures and rules.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style=\"font-size:13px;\">All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style=\"font-size:13px;\">Assists other Front Desk Personnel when need.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style=\"font-size:13px;\">Perform any related duties as requested by supervisor/manager.</span></li></ul></div><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><br></p><p style='margin-top:2.0pt;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;border:none;padding:0in;font-size:13px;font-family:\"Arial\",sans-serif;color:purple;font-weight:bold;'><em><span style='font-family:\"Arial Narrow\",sans-serif;color:#333399;'>KNOWLEDGE, SKILLS &amp; ABILITIES</span></em></p><p style='margin-top:0in;margin-right:0in;margin-bottom:3.0pt;margin-left:.25in;font-size:12px;font-family:\"Arial Narrow\",sans-serif;color:black;'><em>The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable</em><em>&nbsp;</em></p><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial Narrow\",sans-serif;font-size:12px;color:black;'>Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial Narrow\",sans-serif;font-size:12px;color:black;'>Prior hospitality experience preferred, but not required.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial Narrow\",sans-serif;font-size:12px;color:black;'>Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial Narrow\",sans-serif;font-size:12px;color:black;'>Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial Narrow\",sans-serif;font-size:12px;color:black;'>Ability to read, listens, and communicates effectively in English, both verbally and in writing.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial Narrow\",sans-serif;font-size:12px;color:black;'>Ability to access and accurately input information using a moderately complex computer system.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial Narrow\",sans-serif;font-size:12px;color:black;'>Hearing and visual ability to observe and detect signs of emergency situations.</span></li></ul></div><p style='margin-top:2.0pt;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;border:none;padding:0in;font-size:13px;font-family:\"Arial\",sans-serif;color:purple;font-weight:bold;'><em><span style='font-family:\"Arial Narrow\",sans-serif;color:#333399;'>PHYSICAL DEMANDS</span></em></p><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial Narrow\",sans-serif;font-size:12px;color:black;'>Ability to stand and move throughout front office and continuously performs essential job functions.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial Narrow\",sans-serif;font-size:12px;color:black;'>Stand 95% of shift</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial Narrow\",sans-serif;font-size:12px;'>Lifting up to 25 pounds maximum.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial Narrow\",sans-serif;font-size:12px;'>Occasional twisting, bending, stooping, reaching, standing, walking.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial Narrow\",sans-serif;font-size:12px;'>Frequent talking, hearing, seeing and smiling.&nbsp;</span></li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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    "requisitionTitle": "Housekeeper",
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}
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