Bilingual Call Center Agent (English/Spanish) with open availability

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  "source_hash": "e12af4f0b1274dc78d60ece22115f8372f51f266fbe3cfafb14d1f368b3c1e3f",
  "last_changed_at": "2026-05-30T06:07:19.356Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Tampa, Florida, 33617, United States",
    "city": "Tampa",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:29:57.072Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Tampa, Florida, 33617, United States",
      "city": "Tampa",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "56",
    "isRemote": null,
    "location": {
      "city": "Tampa",
      "state": "Florida"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18477",
    "locationType": "0",
    "jobOpeningName": "Bilingual Call Center Agent (English/Spanish) with open availability",
    "departmentLabel": "Call Center Agents",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Tampa",
      "state": "Florida",
      "postalCode": "33617",
      "addressCountry": "United States"
    },
    "datePosted": "2023-08-30",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"font-weight: bold\"><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\">ABOUT THE CALL CENTER AGENT POSITION</span></span></p>\n<p><br></p>\n<p><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\">Do you like helping others? If so, this job might be for you! </span></p>\n<p><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\">We’re a family owned and operated telephone answering service. Every day our core focus and passion is to make a difference in the success of our small business customers.</span></p>\n<p><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\">We run 24/7 and help our customers communicate better and answer when opportunity calls. To do this, we need great people who want to make a positive difference in the world.</span></p>\n<p><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\">On any given day, you could be taking a detailed message for an attorney in one interaction, to helping a patient connect with their physician. As an Ambs Call Center Agent, you’ll be helping people from all walks of life across a variety of industries – with a friendly and helpful voice. </span></p>\n<p><br></p>\n<p><a href=\"https://share.vidyard.com/watch/1JbcwbtHjiMt7Dprszgnxv?\" target=\"_blank\" rel=\"noopener noreferrer\"><img class=\"thumbnail-image\" src=\"https://cdn.vidyard.com/thumbnails/31011021/sDaL5VnWyMu5uy13tGG8z7GD7SsEAyCK_play_button_small.jpg\" alt=\"Why Work At Ambs Call Center?\"></a></p>\n<p><br><a href=\"https://share.vidyard.com/watch/1JbcwbtHjiMt7Dprszgnxv?\" target=\"_blank\" rel=\"noopener noreferrer\">Why Work At Ambs Call Center? Click here to learn more</a></p>\n<p><span style=\"font-size: 15px\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\">COMPENSATION</span></span></p>\n<ul>\n<li><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\">Progressive compensation based on skill development. Earn $18.20 up to $22.75 per hour </span>                                                </li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">ADDITIONAL PAY</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Attendance Bonus</span></p>\n<ul>\n<li>$3.25 per hour for every hour worked during the pay period. Call Center Agent without any attendance violations (including absences, being tardy, and being out of rotation) during a given pay period will earn the attendance bonus.      </li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Dispatcher Differential</span></p>\n<ul>\n<li>$1.50 per hour differential for becoming a dispatcher. </li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Spanish Bi-Lingual Differential</span></p>\n<ul>\n<li><span style=\"font-size: 15px\">$1.30 per hour. Are you fluent in Spanish and English? Earn a $1.30 per hour differential once you have graduated training and are handling all calls. </span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Multiple opportunities for growth!  </span></p>\n<ul>\n<li><span>Like mentoring others? Become a trainer and earn up to $26.60 per hour. Lead the team as a Supervisor and you can earn up to $28.45 per hour.  </span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">BENEFITS</span></p>\n<ul>\n<li>Competitive compensation</li>\n<li>Health Insurance</li>\n<li>Employer provided Life Insurance</li>\n<li>Voluntary Vision &amp; Dental</li>\n<li><a href=\"https://share.vidyard.com/watch/NEEwhUVHC8Xq8QFrk519cW?\" target=\"_blank\" rel=\"noopener noreferrer\">Smart Dollar Financial Wellness Program</a></li>\n<li>Retirement plan with company match contribution up to 3%<br></li>\n<li><span>Paid lunch and breaks</span></li>\n<li><span>Paid birthday benefit after 12 months of Ambs employment</span></li>\n<li><span>1 Floating Holiday after 12 months of Ambs employment</span></li>\n<li><span>Hours worked on holidays are paid at time and a half</span></li>\n<li><span>Overtime available</span><br></li>\n<li><span>80-hour bonus pay for 1-year perfect attendance</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\">QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS</span></span></p>\n<ul>\n<li><br><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\">High School Diploma or equivalent required</span></li>\n<li><br><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\">Typing skills of 20 wpm</span></li>\n<li><br><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\">Customer service experience preferred</span></li>\n<li><br><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\">Excellent interpersonal, verbal, and written communication skills</span></li>\n<li><br><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\">Strong basic computer skills</span></li>\n<li><br><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\">Ability to multi-task</span></li>\n<li><br><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\">Ability to make sound decisions under pressure</span></li>\n<li><br><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\">Ability to deal with difficult situations and people</span></li>\n<li><br><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\">Ability to work well in both a team environment and independently</span></li>\n<li><br><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\">A strong attention to detail</span></li>\n<li><br><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\">Requires primarily sitting at a desk for extended periods</span></li>\n<li><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\">Earned Sick Time</span></li>\n</ul>\n<p><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\">FULL-TIME EMPLOYEES</span></span></p>\n<ul>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">40+ hours per week</span><br></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Mandatory weekends and holidays</span></li>\n</ul>\n<p><span style=\"font-size: 15px\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 15px\">EQUAL EMPLOYMENT OPPORTUNITY</span></span></p>\n<p><span style=\"font-size: 15px\">In order to provide equal employment and advancement opportunities to all individuals, employment decisions at The Company will be based on merit, qualifications, and abilities. The Company does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, pregnancy, or any other characteristic protected by law.</span></p>",
    "compensation": "Up to $22.75 per hour + Benefits",
    "departmentId": "18477",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Bilingual Call Center Agent (English/Spanish) with open availability",
    "departmentLabel": "Call Center Agents",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://ambscallcenter.bamboohr.com/careers/56",
    "employmentStatusLabel": "Full-Time"
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}