RETAIL KEYHOLDER

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    "description": "<p><strong>GENERAL DESCRIPTION OF POSITION</strong><br />\r\nTo assist the store manager and assistant manager with the day-to-day store operations and store performance to meet or exceed budget while operating in compliance with company standards, policies and procedures.&nbsp; Responsible for opening/closing store, daily bank deposits, keeping register stocked with adequate change, addressing customer/donor needs/complaints in Assistant Manager&#39;s or Manager&#39;s absence.&nbsp; Occasionally supervises store employees and temporary employees.&nbsp; May also supervise community service workers and volunteers on a limited or as needed basis.</p>\r\n\r\n<p>Uphold a positive work environment that follows Goodwill&#39;s Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers and management.</p>\r\n\r\n<p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES</strong><br />\r\n1. Occasionally supervises staff, giving them oral and written communications regarding work performance as necessary. Will have more supervisory responsibility if the manager or assistant manager is absent or on vacation.&nbsp; Motivates employees to reach production guidelines.&nbsp; Will assist with conducting workplace orientations for new hires as needed.&nbsp; Ensures that all personnel files are maintained in a secure manner. This duty is performed daily.</p>\r\n\r\n<p>2. Ensures ACE (Amazing Customer Experience) customer service to all donors and customers. This duty is performed daily.</p>\r\n\r\n<p>3. Monitors and controls the receiving, pricing, displaying and selling of store merchandise within price ranges established by Goodwill management. This duty is performed daily.</p>\r\n\r\n<p>4. Adequately stocks and maintains interior and exterior of the store in an attractive manner.&nbsp; Ensures the proper rotation of all store merchandise. This duty is performed daily.</p>\r\n\r\n<p>5. Uses cash register to total sales, accepts payments and authorizes voids, returns, exchanges and credit for merchandise.&nbsp; Balances cash register receipts, prepares daily bank deposits and maintains records of store transactions for each business day as scheduled.&nbsp; Ensures that correct sales reports are submitted on a daily basis, as directed by the manager or assistant manager. This duty is performed daily.</p>\r\n\r\n<p>6. Participates in the stores loss control by watching customers and employees and reporting suspicious activity to the Loss Prevention. This duty is performed daily.</p>\r\n\r\n<p>7. Initiates and completes personnel and payroll records in a timely manner as well as other paperwork required in the day-to-day operations of the store, in the absence of the store manager and assistant manager. This duty is performed daily.</p>\r\n\r\n<p>8. Ensures a clean and safe environment in the store, processing area and/or donation center by practicing good housekeeping practices or delegating those tasks to store employees. This duty is performed daily.</p>\r\n\r\n<p>9. Keeps attendance records and forwards employees requests for absences and vacations to the Store Manager. This duty is performed daily.</p>\r\n\r\n<p>10. Regular attendance is required as outlined in Goodwill&rsquo;s attendance policy. This duty is performed daily.</p>\r\n\r\n<p>11. Observes safety procedures and personnel policies and ensures compliance by employees, community service workers, volunteers and trainees. This duty is performed daily.</p>\r\n\r\n<p>12. Acts as a positive role model for employees, trainees and customers in all respects of professional development. This duty is performed daily.</p>\r\n\r\n<p>13. Ensures the store is open and operational during designated hours of operation. This duty is performed daily.</p>\r\n\r\n<p>14. Perform any other related duties as required or assigned.</p>\r\n",
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