Home › Companies › Hcgn Fa Us2 Oraclecloud Com CX 1 › First Line Risk Sr Manager - Business Banking
First Line Risk Sr Manager - Business Banking
Hcgn Fa Us2 Oraclecloud Com CX 1 · Westwood, MA, United States; MA-Westwood-200 Station Drive, Westwood, MA, US · On Site · Active · $117,000–$153,000 / year · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Hcgn Fa Us2 Oraclecloud Com CX 1 |
| Title | First Line Risk Sr Manager - Business Banking |
| Normalized title | - |
| Department / team | Risk & Oversight |
| Location | Westwood, MA, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | $117,000–$153,000 / year |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-06-18 / 2026-06-19 |
| Changed / last seen | 2026-06-22 / 2026-06-22 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Hcgn Fa Us2 Oraclecloud Com CX 1. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Westwood. | Open |
| Department jobs | Active postings in Risk & Oversight. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Hcgn Fa Us2 Oraclecloud Com CX 1 |
| Source | fde57c08-9c5a-4d3c-956a-13a64c2d2206 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
At Citizens, we’re more than a bank and as a part of our team you’re made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself!
As the First Line Risk Senior Manager within Business Banking , you will represent the first line of defense and identify and mitigate potential risks through the identification, management, and mitigation of the risk and controls environment. You will serve as a liaison, interfacing with business partners across the Enterprise to drive meaningful reductions in risk. You will provide and direct complex analysis on product and customer strategies to establish risk thresholds.
While in this role, you will be responsible for proactively reviewing, analyzing, and identifying emerging risks, escalating to the Senior Director/Director of First Line Risk where appropriate. You will work with the Senior Director/Director to adhere to internal governance processes and controls for existing and new risk strategies and provide suggestion for remediation. You will lead change control efforts to ensure impacts are appropriately assessed, documented, and implemented. You will work closely with Compliance officers to ensure that your team is up to date and in compliance with all applicable regulatory requirements. You will play a key role in determining how compliance matters are handled. You will also work with the First Line Risk Manager to initiate investigations into control failures and related issues. Additionally, this role will have some oversight of pilot programs, products, and strategies.
Most importantly, you’ll feel valued for who you are and supported to achieve what’s important to you, personally and professionally!
Primary responsibilities include
Support the identification, measurement, and mitigation of material risks in the Business Banking organization. Support various business line projects and initiatives to ensure adherence to Change Management Framework. Issue Management working with business leaders to analyze and quantify risks, assess solutions or mitigation activities, and develop remediation plans. Implement and support internal governance processes. Provide risk point of view on strategies, driving change where appropriate. Synthesize data and reporting; perform analysis and bring valuable business insights through evaluation of data in relation to risk and control management strategies. Reviews current policies, procedures, and process maps to identify process gaps and opportunities for improvement. Promote a culture of risk awareness and accountability through training, education, and risk management consultative support.
Key Skills Required:
Risk Management Expertise
Analytical and Strategic Thinking
Regulatory and Compliance Knowledge
Governance and Change Control
Communication and Stakeholder Engagement
Project and Program Management
Policy and Procedure Evaluation
Team Collaboration
Experience
6+ years’ experience in Risk Management, Audit, or Compliance
Subject expertise in the governance of Business or Commercial Banking.
Accomplished background in the end ot end lifecycle of deposits, credit, treasury solutions, and fraud prevention.
Experience with Governance, Risk Management, and Compliance (GRC) platforms, preferably Archer.
Strong working knowledge and understanding of regulatory and legislative guidelines.
Experience managing projects including planning, implementation, and reporting.
Demonstrated interpersonal relationship building, leadership and team facilitation skills.
Ability to work in a fast-paced environment with competing priorities.
Excellent communications skills, both written and verbal is a must.
Bachelor’s Degree OR at least 5 years of work experience.
To thrive as a colleague at Citizens, candidates must demonstrate a strong customer-centric mindset, exhibit persistence and resilience in the face of challenges, and embrace continuous learning to adapt and grow in a dynamic environment.
Hours & Work Schedule: 4 days in office
Hours per Week: 40
Work Schedule: M-F 8-5
Pay Transparency
The salary range for this position is $117,000-$153,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .
Company
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
Job Applicant Data Privacy Policy
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Full job record
| Job ID | fd0c1f47c1479a2214e46c17d6f01adb3ec45910 |
| Org ID | 98f8a112-3637-48b2-9880-02ce5d6b376a |
| Source ID | fde57c08-9c5a-4d3c-956a-13a64c2d2206 |
| Board ID | fde57c08-9c5a-4d3c-956a-13a64c2d2206 |
| Provider | oracle_hcm |
| Provider Job Key | 47427 |
| Title | First Line Risk Sr Manager - Business Banking |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Westwood, MA, United States; MA-Westwood-200 Station Drive, Westwood, MA, US |
| Department | Risk & Oversight |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | MA |
| City | Westwood |
| Salary Raw | salary range for this position is $117,000-$153,000 per year, plus an opportunity to earn an annual discretionary bonus |
| Salary Min | 117,000 |
| Salary Max | 153,000 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://hcgn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/47427 |
| Apply URL | https://hcgn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/47427 |
| First Seen At | 2026-06-19 12:11:28Z |
| Last Seen At | 2026-06-22 15:28:26Z |
| Last Checked At | 2026-06-22 15:28:26Z |
| Last Changed At | 2026-06-22 15:28:26Z |
| Inactive At | — |
| Source Posted At | 2026-06-18 13:54:36Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=hcgn.fa.us2.oraclecloud.com|CX_1/date=2026-06-22/2026-06-22T15-27-31-602Z-06799cd32f63f356a2e83f09640f6c7030c08e3cb2904150e5c6ec176d5cbb56.json |
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"ExternalDescriptionStr": "<p><span style=\"font-size: 11pt; line-height: 115%;\">At Citizens, we’re more than a bank and as a part of our team you’re made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself!</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\"> As the <strong>First Line Risk Senior Manager within Business Banking</strong>, you will represent the first line of defense and identify and mitigate potential risks through the identification, management, and mitigation of the risk and controls environment. You will serve as a liaison, interfacing with business partners across the Enterprise to drive meaningful reductions in risk. You will provide and direct complex analysis on product and customer strategies to establish risk thresholds.</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\"> While in this role, you will be responsible for proactively reviewing, analyzing, and identifying emerging risks, escalating to the Senior Director/Director of First Line Risk where appropriate. You will work with the Senior Director/Director to adhere to internal governance processes and controls for existing and new risk strategies and provide suggestion for remediation. You will lead change control efforts to ensure impacts are appropriately assessed, documented, and implemented. You will work closely with Compliance officers to ensure that your team is up to date and in compliance with all applicable regulatory requirements. You will play a key role in determining how compliance matters are handled. You will also work with the First Line Risk Manager to initiate investigations into control failures and related issues. Additionally, this role will have some oversight of pilot programs, products, and strategies.</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\"> Most importantly, you’ll feel valued for who you are and supported to achieve what’s important to you, personally and professionally!</span></p><p style=\"margin-bottom: 0in;\"><span style=\"font-size: 11pt; line-height: 115%;\"> <strong>Primary responsibilities include</strong></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 11pt; line-height: 115%;\">Support the identification, measurement, and mitigation of material risks in the Business Banking organization.</span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 11pt; line-height: 115%;\">Support various business line projects and initiatives to ensure adherence to Change Management Framework.</span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 11pt; line-height: 115%;\">Issue Management working with business leaders to analyze and quantify risks, assess solutions or mitigation activities, and develop remediation plans.</span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 11pt; line-height: 115%;\">Implement and support internal governance processes. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 11pt; line-height: 115%;\">Provide risk point of view on strategies, driving change where appropriate.</span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 11pt; line-height: 115%;\">Synthesize data and reporting; perform analysis and bring valuable business insights through evaluation of data in relation to risk and control management strategies.</span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 11pt; line-height: 115%;\">Reviews current policies, procedures, and process maps to identify process gaps and opportunities for improvement.</span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 11pt; line-height: 115%;\">Promote a culture of risk awareness and accountability through training, education, and risk management consultative support.</span></li></ul><p style=\"margin: 0in 0in 0in 0.75in;\"> </p><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\"><strong><u>Key Skills Required:</u></strong></span></span></p><ul style=\"list-style-type: disc; padding-left: 72px;\"><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Risk Management Expertise</span></span></p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Analytical and Strategic Thinking</span></span></p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Regulatory and Compliance Knowledge</span></span></p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Governance and Change Control</span></span></p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Communication and Stakeholder Engagement</span></span></p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Project and Program Management</span></span></p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Policy and Procedure Evaluation</span></span></p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Team Collaboration</span></span></p></li></ul><p style=\"margin: 12pt 0in 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%; position: relative; top: -10pt;\"><u>Experience</u></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 107%;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 107%;\">6+ years’ experience in Risk Management, Audit, or Compliance</span></span></p></li><li><p style=\"line-height: 107%;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 107%;\">Subject expertise in the governance of Business or Commercial Banking.</span></span></p></li><li><p style=\"line-height: 107%;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 107%;\">Accomplished background in the end ot end lifecycle of deposits, credit, treasury solutions, and fraud prevention.</span></span></p></li><li><p style=\"line-height: 107%;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 107%;\">Experience with Governance, Risk Management, and Compliance (GRC) platforms, preferably Archer.</span></span></p></li><li><p style=\"line-height: 107%;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 107%;\">Strong working knowledge and understanding of regulatory and legislative guidelines.</span></span></p></li><li><p style=\"line-height: 107%;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 107%;\">Experience managing projects including planning, implementation, and reporting.</span></span></p></li><li><p style=\"line-height: 107%;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 107%;\">Demonstrated interpersonal relationship building, leadership and team facilitation skills.</span></span></p></li><li><p style=\"line-height: 107%;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 107%;\">Ability to work in a fast-paced environment with competing priorities.</span></span></p></li><li><p style=\"line-height: 107%;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 107%;\">Excellent communications skills, both written and verbal is a must.</span></span></p></li><li><p style=\"background-color: white; line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Bachelor’s Degree OR at least 5 years of work experience.</span></span></p></li></ul><p style=\"background-color: white; line-height: normal; margin: 0in 0in 0in 0.25in;\"> </p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in;\"> </p><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><i><span style=\"font-size: 11pt; line-height: 115%;\"><strong>To thrive as a colleague at Citizens, candidates must demonstrate a strong customer-centric mindset, exhibit persistence and resilience in the face of challenges, and embrace continuous learning to adapt and grow in a dynamic environment.</strong></span></i></span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in;\"> </p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(51, 51, 51); font-family: Arial, sans-serif;\"><i><span style=\"font-size: 11pt;\"><strong>Hours & Work Schedule: 4 days in office </strong></span></i></span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(51, 51, 51); font-family: Arial, sans-serif;\"><i><span style=\"font-size: 11pt;\">Hours per Week: 40</span></i></span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(51, 51, 51); font-family: Arial, sans-serif;\"><i><span style=\"font-size: 11pt;\">Work Schedule: M-F 8-5</span></i></span></p><p style=\"background-color: white; line-height: normal;\"><span style=\"color: rgb(51, 51, 51); font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"> <strong>Pay Transparency</strong></span></span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(51, 51, 51); font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">The salary range for this position is <strong>$117,000-$153,000</strong> per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience. </span></span></p><p style=\"background-color: white; line-height: normal;\"><span style=\"color: rgb(51, 51, 51); font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit </span></span><a href=\"https://jobs.citizensbank.com/benefits\" target=\"_blank\"><span style=\"color: blue; font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">https://jobs.citizensbank.com/benefits</span></span></a><span style=\"color: rgb(51, 51, 51); font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">.</span></span></p><p> </p><p> </p>",
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},
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"url": "https://hcgn.fa.us2.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%2247427%22,siteNumber=CX_1",
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"detail_errors": []
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/fd0c1f47c1479a2214e46c17d6f01adb3ec45910?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/98f8a112-3637-48b2-9880-02ce5d6b376aJSONGET https://api.bluedoor.sh/job-postings/v1/sources/fde57c08-9c5a-4d3c-956a-13a64c2d2206JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/fd0c1f47c1479a2214e46c17d6f01adb3ec45910/eventsJSON