Représentant(e) - Services aux établissements vétérinaires, région de Quebec / Bilingual Member Services Representative for the Quebec Region

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    "datePosted": "2026-04-10",
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    "description": "<p><span style=\"color: rgb(230, 126, 35); font-weight: bold\">Veterinary Purchasing Co. Ltd. (VP) </span><em>est la plus grande entreprise de distribution vétérinaire détenue par des médecins vétérinaires au Canada. Depuis plus de 50 ans, notre mission est d’appuyer les établissements vétérinaires indépendants en leur offrant un modèle d’approvisionnement efficace, transparent et conçu pour répondre à leurs besoins.<br></em><br></p>\n<p><em>Dans le cadre du développement de nos activités au Québec, <span style=\"font-weight: bold\">nous recherchons une représentante ou un représentant pour la région de Québec</span> afin de soutenir et accompagner les établissements vétérinaires membres de VP.</em></p>\n<p><br></p>\n<p><span style=\"color: rgb(4, 28, 158); font-size: 14pt; font-weight: bold\">Représentant(e) - Services aux établissements vétérinaires, region de Québec</span><br></p>\n<p><span style=\"text-decoration: underline\">Votre territoire :</span></p>\n<p>La personne choisie couvrira principalement les régions suivantes :</p>\n<ul>\n<li>Capitale-Nationale</li>\n<li>Chaudière-Appalaches</li>\n<li>Centre-du-Québec</li>\n<li>Saguenay–Lac-Saint-Jean</li>\n<li>Bas-Saint-Laurent</li>\n</ul>\n<p><br></p>\n<p>Ce rôle implique <span style=\"font-weight: bold\">des déplacements réguliers pour rencontrer les établissements vétérinaires </span>et maintenir une présence active sur le terrain.</p>\n<p><br></p>\n<p><span style=\"text-decoration: underline\">Votre rôle:</span></p>\n<p>À titre de <span style=\"font-weight: bold\">représentant(e) – Services aux membres,</span> vous serez le point de contact privilégié entre VP et les établissements vétérinaires de votre territoire.</p>\n<p><br></p>\n<p>Votre mission sera de :</p>\n<ul>\n<li>développer des relations de confiance avec les membres</li>\n<li>accompagner les établissements dans l’utilisation des services VP</li>\n<li>comprendre leurs besoins et les soutenir dans leur développement</li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(4, 28, 158); font-weight: bold\">Principales responsabilités</span></p>\n<ul>\n<li>Visiter régulièrement les établissements vétérinaires de votre territoire</li>\n<li>Maintenir des relations solides avec les propriétaires et les équipes</li>\n<li>Répondre aux questions et accompagner les membres dans leurs besoins</li>\n<li>Identifier des opportunités d’amélioration ou de développement</li>\n<li>Transmettre les informations du terrain à l’équipe interne</li>\n<li>Offrir des rencontres d’accompagnement ou des consultations aux établissements</li>\n<li>Participer à des congrès et événements de l’industrie</li>\n<li>Assurer le suivi des activités et des visites dans les systèmes internes<br></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(4, 28, 158); font-weight: bold\">Profile recherché</span></p>\n<p>Nous recherchons une personne <span style=\"font-weight: bold\">qui connaît bien le milieu vétérinaire et qui aime bâtir des relations professionnelles durables.</span></p>\n<p><br></p>\n<p><span style=\"text-decoration: underline\">Qualifications:</span></p>\n<ul>\n<li>Minimum de cinq (5) ans d’expérience dans le secteur vétérinaire</li>\n<li>Bonne compréhension du fonctionnement d’un établissement vétérinaire</li>\n<li>Excellentes aptitudes relationnelles</li>\n<li>Autonomie et sens de l’organisation</li>\n<li>Capacité à communiquer clairement et efficacement</li>\n<li>Intérêt pour le développement des établissements vétérinaires</li>\n<li>Connaissance des<span style=\"color: rgb(10, 10, 10)\"> logiciels de gestion clinique vétérinaire<span> </span></span></li>\n</ul>\n<p><span style=\"color: rgb(10, 10, 10)\"><br></span><br></p>\n<p>Une expérience comme <span style=\"font-weight: bold\">technicien(ne) en santé animale, gestionnaire de clinique ou représentant(e) du secteur vétérinaire</span> constitue un atout important.</p>\n<p><br></p>\n<p><span style=\"text-decoration: underline\">Bilinguisme:</span></p>\n<p><span style=\"font-weight: bold\">La relation avec les établissements vétérinaires du territoire se fait principalement en français</span>.</p>\n<p><br></p>\n<p>Cependant, puisque VP est une organisation canadienne, certaines communications internes avec l’équipe nationale se font en anglais.</p>\n<p><br></p>\n<p>Le poste nécessite donc une <span style=\"font-weight: bold\">capacité fonctionnelle dans les deux langues</span>, sans que l’anglais soit utilisé dans la majorité des interactions quotidiennes avec les membres.</p>\n<p><br></p>\n<p><span style=\"color: rgb(4, 28, 158); font-weight: bold\">Conditions de travail<br></span></p>\n<p><span style=\"text-decoration: underline\">Horaire:</span></p>\n<ul>\n<li>Lundi au vendredi, 8 h 30 à 17 h</li>\n</ul>\n<p><br></p>\n<p><span style=\"text-decoration: underline\">Mode de travail:</span></p>\n<ul>\n<li>Poste hybride combinant travail sur le terrain et à distance</li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(4, 28, 158); font-weight: bold\">Rémunération</span></p>\n<p>Salaire annuel: 54 688 $ à 78 125 $, selon l’expérience et let compétences </p>\n<p><br></p>\n<p><span style=\"color: rgb(4, 28, 158); font-weight: bold\">Motif de vacance</span></p>\n<ul>\n<li>Addition</li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(4, 28, 158); font-weight: bold\">Pourquoi choisir VP?</span></p>\n<ul>\n<li>Assurance collective et dentaire payée par l’employeur</li>\n<li>Contribution de l’employeur au REER</li>\n<li>Régime de retraite</li>\n<li>Journée de bénévolat rémunérée</li>\n<li>Salaire concurrentiel</li>\n<li>Entreprise reconnue pour son engagement envers la communauté vétérinaire<br></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(4, 28, 158); font-weight: bold\">Comment poser sa candidature</span></p>\n<p>Veuillez soumettre votre candidature en ligne avec votre curriculum vitæ: <span><a href=\"https://vpcl.bamboohr.com/jobs/?source=bamboohr\" target=\"_blank\" rel=\"noopener noreferrer\">https://vpcl.bamboohr.com/jobs/?source=bamboohr.</a></span></p>\n<p><br></p>\n<p><span style=\"color: rgb(230, 126, 35); font-weight: bold\">Date limite :</span><span> </span>Le poste sera ouvert jusqu'à ce qu'un candidat soit sélectionné. </p>\n<p><br></p>\n<p>Nous remercions tous les personnes pour leur intérêt envers VP. Seules les candidatures retenues seront contactées.</p>\n<p><br></p>\n<p><span style=\"color: rgb(4, 28, 158); font-weight: bold\">Avis</span><br></p>\n<p>Les candidats retenus devront également se soumettre à une vérification de leurs antécédents judiciaires.</p>\n<p><br></p>\n<p>Aucun outil d'intelligence artificielle (IA) n'est utilisé pour passer en revue, évaluer ou choisir les candidats.</p>\n<p><br></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\"><em>Veterinary Purchasing Company Ltd. s’engage en faveur de l’équité en matière d’emploi et promeut la diversité. Par ailleurs, Veterinary Purchasing Company Ltd. encourage des personnes possédant les qualités nécessaires à poser leur candidature, y compris les personnes handicapées, les personnes autochtones, les femmes et les membres d’une minorité visible.</em></span></p>\n<p><span style=\"font-size: 10pt\"><em> </em></span></p>\n<p><span style=\"font-size: 10pt\"><em>Veterinary Purchasing Company Ltd. est en mesure d’offrir des mesures d’adaptation aux candidates et candidats qui sont des personnes handicapées pendant le processus d’embauche. Si vous avez besoin de mesures d’adaptation pour présenter votre candidature, veuillez communiquer avec les Ressources humaines, à </em><a href=\"mailto:[email protected]\" target=\"_blank\" rel=\"noopener noreferrer\"><em>[email protected]</em></a><em> </em><em>ou composez le 519 284-1371, poste 256, et nous collaborerons avec vous pour mettre en place la mesure d’adaptation souhaitée.</em></span></p>\n<p><br><br></p>\n<p><em>***********************************************************************************************************</em></p>\n<p><br><br></p>\n<p><span style=\"color: rgb(230, 126, 35); font-weight: bold\">Veterinary Purchasing Co. Ltd. (VP) </span>is the largest veterinary-owned distribution company in Canada. For more than 50 years, our mission has been to support independent veterinary practices by providing an efficient, transparent supply model, designed to meet their needs. </p>\n<p><em> </em></p>\n<p>As part of our continued growth in Québec, we are currently looking for a Member Services Representative for the Québec region to support and build relationships with veterinary practices across the territory. We are looking for someone <span style=\"font-weight: bold\">familiar with the veterinary sector who enjoys building strong professional relationships.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(4, 28, 158); font-size: 14pt; font-weight: bold\">Bilingual Member Services Representative for the Quebec region</span></p>\n<p><br></p>\n<p><span style=\"text-decoration: underline\">Territory: </span></p>\n<p>The successful candidate will primarily cover the following administrative regions:</p>\n<ul>\n<li><em> </em><em>Capitale-Nationale</em></li>\n<li><em> </em><em>Chaudière-Appalaches</em></li>\n<li><em> </em><em>Centre-du-Québec</em></li>\n<li><em> </em><em>Saguenay–Lac-Saint-Jean</em></li>\n<li><em> </em><em>Bas-Saint-Laurent</em><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"text-decoration: underline\">Role:</span></p>\n<p>As a Member Services Representative, you will serve as the main point of contact between VP and the veterinary practices within your territory.</p>\n<p><br></p>\n<p>Your mission will be to:</p>\n<ul>\n<li>develop strong relationships with veterinary practice owners and teams</li>\n<li>support members in accessing VP services and initiatives</li>\n<li>understand practice needs and help connect them with the appropriate resources</li>\n</ul>\n<p><br></p>\n<p>You will act as VP’s ambassador in the field, working closely with our internal teams</p>\n<p><br></p>\n<p><span style=\"color: rgb(4, 28, 158); font-weight: bold\">Essential Duties and Responsibilities</span></p>\n<ul>\n<li><em> </em>Proactively visit veterinary practices within your territory</li>\n<li>Build and maintain strong professional relationships with members</li>\n<li>Provide guidance and support regarding VP services and initiatives</li>\n<li>Identify opportunities to better support veterinary practices</li>\n<li>Share field insights and feedback with internal teams</li>\n<li>Provide consultations or informational sessions to practice owners and managers</li>\n<li>Participate in industry conferences and events</li>\n<li>Maintain accurate records of visits and member interactions<br></li>\n</ul>\n<p><br></p>\n<p><span style=\"text-decoration: underline\">Health &amp; Safety:</span></p>\n<ul>\n<li>Works in compliance with the Occupational Health &amp; Safety Act and follows VP’s policies and procedures</li>\n<li>Conducts self with regard for the safety of all employees</li>\n<li>Participates in health and safety training, meetings, and drills as required; is aware of safety and evacuation procedures</li>\n<li>Reports any health &amp; safety violations or hazards to appropriate contacts (JHSC Representatives, Supervisors, Managers)</li>\n</ul>\n<p><br></p>\n<p><span style=\"text-decoration: underline\">Good Manufacturing Practices (GMP):</span></p>\n<ul>\n<li>Follows and understands all relevant Standard Operating Procedures (SOPs) with respect to Good Manufacturing Practices</li>\n</ul>\n<p><br></p>\n<p><span style=\"text-decoration: underline\">Company Culture:</span></p>\n<ul>\n<li>Demonstrates a commitment to VP’s core values of<span> </span><span style=\"font-weight: bold\">service, care, respect,</span><span> </span><span style=\"font-weight: bold\">integrity,</span><span> </span>and<span> </span><span style=\"font-weight: bold\">community</span><span> </span>by incorporating these principles into daily work, decision-making, and interactions with colleagues, clients, and stakeholders</li>\n<li>Embodies and promotes VP’s mission of delivering the highest level of service to our member practices through the personal actions of people care.</li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(4, 28, 158); font-weight: bold\">Skills and Knowledge Required</span></p>\n<ul>\n<li><em> </em>Minimum five (5) years of experience in the veterinary sector</li>\n<li>Solid understanding of veterinary practice operations</li>\n<li>Excellent interpersonal and communication skills</li>\n<li>Strong organizational and time-management abilities</li>\n<li>Ability to work independently and manage a territory</li>\n<li>Interest in supporting the development of veterinary practices<br><br></li>\n</ul>\n<p><span style=\"text-decoration: underline\">Preferred Experience: </span></p>\n<ul>\n<li>Experience as a Registered Veterinary Technician, veterinary practice manager, or veterinary industry representative is considered a strong asset.</li>\n<li>Knowledge of Practice Information Management Software’s (PIMS) would be considered an asset</li>\n</ul>\n<p><br></p>\n<p><span style=\"text-decoration: underline\">Language Requirements:</span></p>\n<p>This position requires the ability to communicate <span style=\"font-weight: bold\">in both French and English.</span></p>\n<p><br></p>\n<p>Most interactions with veterinary practices in the territory will be conducted in French, while certain internal communications with VP’s national team are conducted in English.</p>\n<p><br></p>\n<p>The ideal candidate will therefore be comfortable working in both languages, although English is not required for the majority of daily interactions with members</p>\n<p><br></p>\n<p><span style=\"color: rgb(4, 28, 158); font-weight: bold\">Schedule and Hours of Work</span></p>\n<ul>\n<li>Monday to Friday, 8:30 a.m. to 5:00 p.m.</li>\n</ul>\n<p><span style=\"color: rgb(4, 28, 158); font-weight: bold\"><br>Location</span></p>\n<p>This is a hybrid position combining field work and remote work.<br></p>\n<p><br></p>\n<p><span style=\"color: rgb(4, 28, 158); font-weight: bold\">Compensation</span></p>\n<p>Annual Salary: $54,688.00 – $78,125.00</p>\n<p><br></p>\n<p>NOTE: Salary will be determined based on<span style=\"font-size: 12pt\"> experience and qualifications. </span></p>\n<p><br></p>\n<p><span style=\"color: rgb(4, 28, 158); font-weight: bold\">Vacancy Reason</span></p>\n<ul>\n<li>Addition</li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(4, 28, 158); font-weight: bold\">Why Choose VP?</span></p>\n<ul>\n<li>Employer-paid extended health and dental benefits</li>\n<li>Employer-matched RRSP program</li>\n<li>Employer-funded pension plan</li>\n<li>Paid time off to volunteer</li>\n<li>Competitive compensation package</li>\n<li>An organization committed to supporting the veterinary community<br></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(4, 28, 158); font-weight: bold\">How to Apply</span></p>\n<p>Please apply online with your cover letter and resume at:<span> </span><a href=\"https://vpcl.bamboohr.com/careers\" target=\"_blank\" rel=\"noopener noreferrer\">https://vpcl.bamboohr.com/careers</a></p>\n<p><br></p>\n<p><span style=\"color: rgb(230, 126, 35); font-weight: bold\">Application Deadline:</span><span> </span>This role will remain open until filled. </p>\n<p><br></p>\n<p>We thank all applicants for their interest; however, only those chosen for an interview will be contacted. </p>\n<p><br></p>\n<p><span style=\"color: rgb(4, 28, 158); font-weight: bold\">Note</span></p>\n<p>All offers are conditional upon the successful completion of a criminal record check.</p>\n<p> </p>\n<p>Artificial Intelligence (AI) is not used to screen, assess or select applicants.</p>\n<p><br></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\"><em>Veterinary Purchasing Company Ltd. is committed to employment equity and welcomes diversity. In addition, Veterinary Purchasing Company Ltd. encourages applications from all qualified individuals including persons with disabilities, Indigenous persons, women, and members of visible minorities.</em></span></p>\n<p><span style=\"font-size: 10pt\"><em> </em></span></p>\n<p><span style=\"font-size: 10pt\"><em>Veterinary Purchasing Company Ltd. provides accommodations to applicants with disabilities throughout the hiring process. If you require accommodations to complete an application, please contact Human Resources [email protected] or call 519-284-1371 ext. 256 and we will work with you to meet your accommodation needs.</em></span></p>",
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