Patient Access Specialist

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    "Id": "113073",
    "Title": "Patient Access Specialist",
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    "PrimaryLocation": "Oklahoma City, OK, United States",
    "RequisitionType": "Professional",
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    "ShortDescriptionStr": "Join our team as a day shift, full time, Patient Access Specialist at Integris Health Baptist Medical Center Porland Avenue in Oklahoma City, OK.",
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    "ExternalDescriptionStr": "<p>Join our team as a day shift, full time, Patient Access Specialist at Integris Health Baptist Medical Center Porland Avenue in Oklahoma City, OK.</p><p><strong>Get to Know Your Team</strong></p><ul style=\"list-style-type: disc;\"><li>INTEGRIS Health, Oklahoma’s largest not-for-profit health system, is seeking a dedicated caregiver to join us in our mission to partner with people to live healthier lives.</li><li>Benefits of being an INTEGRIS Health caregiver include front-loaded PTO, medical benefits through the extensive INTEGRIS Health network, financial assistance for continued education, 24/7 mental health support and more.</li><li>Take the first step toward growing your career by joining us.</li></ul><p>&nbsp;</p><p>&nbsp;</p><p>The Patient Access Specialist is responsible for the provision of patient access activity for ancillary, diagnostic, surgical and emergency services as assigned to facilitate efficient operations, expeditious reimbursement and optimal customer satisfaction and employee satisfaction. Acts as a liaison between INTEGRIS and patients, providers, and payers for all pre-care matters related to account resolution. Provides information regarding the patients coverage eligibility and benefits, patients financial liability, INTEGRIS Health's billing practices and policies. Assists patients in understanding coverage benefits and coverage terminology.</p><p>&nbsp;</p>",
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    "CorporateDescriptionStr": "<div style=\"box-sizing: border-box;\"> \n <span class=\"text\" style=\"box-sizing: border-box;padding: 0px;margin-bottom: 10px;\"><b>INTEGRIS Health mission:</b> Partnering with people to live healthier lives.</span>\n</div>\n<div style=\"box-sizing: border-box;\">\n <span class=\"text\" style=\"box-sizing: border-box;padding: 0px;margin-bottom: 10px;\"><br/><p style=\"box-sizing: border-box;margin: 0px 0px 20px;\"><span class=\"LeadIn\" style=\"box-sizing: border-box;\">To our patients, that means we will partner to provide unprecedented access to quality and compassionate health care. To you, it means some of the state's best career and development opportunities. With INTEGRIS Health, you will have a genuine chance to make a difference in your life and your career.</span></p><p style=\"box-sizing: border-box;margin: 0px 0px 20px;\">INTEGRIS Health is the state's largest Oklahoma-owned health system with hospitals, rehabilitation centers, physician clinics, mental health facilities and home health agencies throughout much of the state.</p></span>\n</div>",
    "ExternalPostedStartDate": "2026-04-30T18:47:56+00:00",
    "ExternalQualificationsStr": "<ul><li><p>1 year of Patient Access operations activities (scheduling/registration/insurance) or related experience (billing, collections, accounts receivables)</p><p>&nbsp;</p></li><li>May consider successful completion of 1100+ related Career Tech program or one year of college coursework in a related field in lieu of experience</li></ul><p>Preferred Job&nbsp;Qualifications:<span style=\"font-family: Arial, sans-serif;\"> </span><span>&nbsp;</span></p><ul><li><p>College coursework in related field or Healthcare Certification (AAHAM CRCS, HFMA CRCR, NAHAM CHAA) preferred</p><p>&nbsp;</p></li><li><p>Previous experience with medical terminology, basic ICD 10 and CPT coding preferred</p><p>&nbsp;</p><p>&nbsp;</p></li></ul><p><span style=\"color: black;\">INTEGRIS is an Equal Opportunity/Affirmative Action Employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.</span></p>",
    "InternalQualificationsStr": "<ul><li><p>1 year of Patient Access operations activities (scheduling/registration/insurance) or related experience (billing, collections, accounts receivables)</p><p>&nbsp;</p></li><li>May consider successful completion of 1100+ related Career Tech program or one year of college coursework in a related field in lieu of experience</li></ul><p>Preferred Job&nbsp;Qualifications:<span style=\"font-family: Arial, sans-serif;\"> </span><span>&nbsp;</span></p><ul><li><p>College coursework in related field or Healthcare Certification (AAHAM CRCS, HFMA CRCR, NAHAM CHAA) preferred</p><p>&nbsp;</p></li><li><p>Previous experience with medical terminology, basic ICD 10 and CPT coding preferred</p><p>&nbsp;</p><p>&nbsp;</p></li></ul><p><span style=\"color: black;\">INTEGRIS is an Equal Opportunity/Affirmative Action Employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.</span></p>",
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    "ExternalResponsibilitiesStr": "<p>The Patient Access Specialist is responsible for the provision of patient access activity for ancillary, diagnostic, surgical and emergency services as assigned to facilitate efficient operations, expeditious reimbursement and optimal customer satisfaction and employee satisfaction. Acts as a liaison between INTEGRIS and patients, providers, and payers for all pre-care matters related to account resolution. Provides information regarding the patients coverage eligibility and benefits, patients financial liability, INTEGRIS Health's billing practices and policies. Assists patients in understanding coverage benefits and coverage terminology.</p><p>The Patient Access Specialist responsibilities include, but are not limited to, the following:</p><ul><li>Ensures the appropriateness of complex patient access transactions including coverage eligibility, insurance verification, patient portion calculation and authorization requirement activity utilizing available systems and resources according to assigned protocol</li><li><p>Performs financial counseling activity including screening for government programs and financial assistance, payment options and arrangements, processing point of service payments, verifying patient demographic information, obtaining signatures for required paperwork, document imaging and following documentation standards to facilitate efficient patient access according to assigned protocol</p><p>&nbsp;</p></li><li>Accepts inbound phone calls from patients, physician offices, insurance carriers, etc. with the intent to resolve the concern immediately.</li><li>Collects patient payments and follows levels of authority to ensure financial clearance</li><li><p>Documents all patient account activities concisely, including authorization and patient liability requirements</p><p>&nbsp;</p></li><li>Responds promptly to patient inquiries regarding pre-care services, policies, coverage, benefits and financial liability * Utilizes multiple resources to resolve patient or payor inquiries while on the phone or preparing/reviewing patient accounts or prior authorization requirements</li><li>Understands different payer regulations and can communicate effectively with patients regarding their coverage benefits and financial liability</li><li><p>Participates in team-oriented process improvement initiatives for the department and organization</p><p>&nbsp;</p></li><li><p>Interprets and maintains compliance with performance standards, federal and state regulations including EMTALA and HIPAA, policies, procedures, guidelines, and third-party contracts</p><p>&nbsp;</p></li></ul><p>&nbsp;</p>",
    "InternalResponsibilitiesStr": "<p>The Patient Access Specialist is responsible for the provision of patient access activity for ancillary, diagnostic, surgical and emergency services as assigned to facilitate efficient operations, expeditious reimbursement and optimal customer satisfaction and employee satisfaction. Acts as a liaison between INTEGRIS and patients, providers, and payers for all pre-care matters related to account resolution. Provides information regarding the patients coverage eligibility and benefits, patients financial liability, INTEGRIS Health's billing practices and policies. Assists patients in understanding coverage benefits and coverage terminology.</p><p>The Patient Access Specialist responsibilities include, but are not limited to, the following:</p><ul><li>Ensures the appropriateness of complex patient access transactions including coverage eligibility, insurance verification, patient portion calculation and authorization requirement activity utilizing available systems and resources according to assigned protocol</li><li><p>Performs financial counseling activity including screening for government programs and financial assistance, payment options and arrangements, processing point of service payments, verifying patient demographic information, obtaining signatures for required paperwork, document imaging and following documentation standards to facilitate efficient patient access according to assigned protocol</p><p>&nbsp;</p></li><li>Accepts inbound phone calls from patients, physician offices, insurance carriers, etc. with the intent to resolve the concern immediately.</li><li>Collects patient payments and follows levels of authority to ensure financial clearance</li><li><p>Documents all patient account activities concisely, including authorization and patient liability requirements</p><p>&nbsp;</p></li><li>Responds promptly to patient inquiries regarding pre-care services, policies, coverage, benefits and financial liability * Utilizes multiple resources to resolve patient or payor inquiries while on the phone or preparing/reviewing patient accounts or prior authorization requirements</li><li>Understands different payer regulations and can communicate effectively with patients regarding their coverage benefits and financial liability</li><li><p>Participates in team-oriented process improvement initiatives for the department and organization</p><p>&nbsp;</p></li><li><p>Interprets and maintains compliance with performance standards, federal and state regulations including EMTALA and HIPAA, policies, procedures, guidelines, and third-party contracts</p><p>&nbsp;</p></li></ul><p>&nbsp;</p>",
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