Server-CNB (PT)

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    "ExternalDescriptionStr": "<div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n <p style=\"margin-left:0px\"><span><strong>Position Summary</strong></span><span>&nbsp;</span></p>\n</div>\n<div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n <p style=\"margin-left:0px\"><span>Under the direct supervision of the F&amp;B Supervisor, Server 1 is responsible for providing gracious level of food &amp; beverage service to guests to support guest satisfaction. Help maintain smooth and efficient operation of all sections of the gaming floor and related guest services through effective time management. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.</span><span>&nbsp;</span></p>\n <p style=\"margin-left:0px\">&nbsp;</p>\n <div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n  <p style=\"margin-left:0px\"><span><strong>Key Accountabilities</strong></span><span>&nbsp;</span></p>\n </div>\n <div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Exceeds guest expectations by providing outstanding customer service;</span><span>&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Takes food &amp; beverage orders from guests in a timely manner and correctly according to order given.&nbsp;</span><span>&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Answer questions about our food, beverages and other restaurant functions and services.</span><span>&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Prepares and serves beverages as per guest requests;</span><span>&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Serves food, alcoholic and non-alcoholic beverages to guests in a timely manner;&nbsp;</span><span>&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Makes food &amp; beverage recommendations you genuinely feel your guests will enjoy;</span><span>&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Maintains cleanliness by clearing empty dishes &amp; glassware on the gaming floor and related service areas in a timely manner;</span><span>&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.</span><span>&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Perform side work at the start and end of each shift as required by service station assignment.</span><span>&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Be knowledgeable with the current food and beverage programs, and other restaurant functions and services in the premise;</span><span>&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Answers inquiries from guests in a friendly and professional manner.&nbsp; Informs guests of food &amp; beverage specials;</span><span>&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Become proficient with the procedure manual, computer system technology currently in use in the restaurant, and the administration system in the restaurant</span><span>&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Be knowledgeable with the current food &amp; beverage programs, incentives and customer concerns by regularly liaising with the Food &amp; Beverage Manager and Supervisors.</span><span>&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Monitors guests’ alcohol consumption and reports impairment/intoxication to the Food &amp; Beverage Supervisor/Manager immediately;</span><span>&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Ensure all NBLGC, casino and other provincial mandated laws, policies and procedures are stringently always adhered to</span><span>&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Perform other duties as assigned.</span><span>&nbsp;</span></p></li>\n  </ul>\n  <p style=\"margin-left:0px\">&nbsp;</p>\n  <div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n   <p style=\"margin-left:0px\"><span><strong>Education and Qualification Requirements</strong></span><span>&nbsp;</span></p>\n  </div>\n  <div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n   <ul>\n    <li>\n     <p style=\"margin-left:0px\"><span>High School Diploma or equivalent working experience;</span><span>&nbsp;</span></p></li>\n   </ul>\n  </div>\n  <div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n   <ul>\n    <li>\n     <p style=\"margin-left:0px\"><span>Minimum of one (1) year experience as a server or beverage host working in a fast-paced environment</span><span>&nbsp;</span></p></li>\n   </ul>\n  </div>\n  <div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n   <ul>\n    <li>\n     <p style=\"margin-left:0px\"><span>Excellent customer service skills</span><span>&nbsp;</span></p></li>\n   </ul>\n  </div>\n  <div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n   <ul>\n    <li>\n     <p style=\"margin-left:0px\"><span>Must be able to successfully complete NB Responsible Beverage Certification,&nbsp;</span><span>&nbsp;</span></p></li>\n   </ul>\n  </div>\n  <div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n   <ul>\n    <li>\n     <p style=\"margin-left:0px\"><span>Ability to follow instructions &amp; work independently is required</span><span>&nbsp;</span></p></li>\n   </ul>\n  </div>\n  <div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n   <ul>\n    <li>\n     <p style=\"margin-left:0px\"><span>Good organizational and time management skills is required</span><span>&nbsp;</span></p></li>\n   </ul>\n  </div>\n  <div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n   <ul>\n    <li>\n     <p style=\"margin-left:0px\"><span>Workplace Hazardous Material Information System (WHMIS) knowledge is an asset</span><span>&nbsp;</span></p></li>\n   </ul>\n  </div>\n  <div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n   <ul>\n    <li>\n     <p style=\"margin-left:0px\"><span>Wine and beverage knowledge an asset</span><span>&nbsp;</span></p></li>\n   </ul>\n  </div>\n  <div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n   <ul>\n    <li>\n     <p style=\"margin-left:0px\"><span>Bilingualism (French/English) an asset</span><span>&nbsp;</span></p></li>\n   </ul>\n  </div>\n  <div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n   <ul>\n    <li>\n     <p style=\"margin-left:0px\"><span>Must be able to pass a criminal background check</span><span>&nbsp;</span></p></li>\n   </ul>\n  </div>\n  <div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n   <ul>\n    <li>\n     <p style=\"margin-left:0px\"><span>Must be 19 years of age or older</span></p></li>\n   </ul>\n   <p style=\"margin-left:0px\">&nbsp;</p>\n   <div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n    <p style=\"margin-left:0px\"><span><strong>Work Environment Considerations</strong></span><span>&nbsp;</span></p>\n   </div>\n   <div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n    <ul>\n     <li>\n      <p style=\"margin-left:0px\"><span>Fast paced with multiple priorities, deadlines and deliverables;</span><span>&nbsp;</span></p></li>\n    </ul>\n   </div>\n   <div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n    <ul>\n     <li>\n      <p style=\"margin-left:0px\"><span>This role requires extended period of standing, walking, bending and may lift up to 35 lbs.</span><span>&nbsp;</span></p></li>\n    </ul>\n   </div>\n   <div style=\"font-style:normal; 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