Endpoint Security Analyst

THE OPPORTUNITY Dillard’s is seeking an Endpoint Security Analyst to join the Information Security Team. In this role, you will be responsible for monitoring and securing the enterprise endpoints. This includes Windows, Linux, and Mac operating systems on workstations, laptops, and servers. You will actively search for vulnerabilities and mitigate cybersecurity risks that affect the company. You will play a prominent role in communicating with our desktop support team and server administration teams to maintain our security posture. THE TEAM The Information Security Team is responsible for the confidentiality of customer and employee information, ensuring the data stored and shared maintains integrity, all while making sure that all of this does not impact the availability of the entire Dillard’s enterprise. This team is expected to be high-performing. To meet this expectation, the team members are communicative and collaborative, always sharing knowledge and research with one another. Members of this team should be able to understand what is expected of them and adjust on the fly, as priorities may change depending on the company's needs. If you are someone who sets a standard of excellence for yourself and you enjoy working alongside others who set the same standard and who genuinely want each of their peers to succeed, you may be the perfect addition to this team. WHAT YOU WILL DO Research industry trends, identify ongoing security threats, analyze new security testing tools, and provide recommendations on the need and usefulness of services and/or products for endpoints Evaluate and recommend new and emerging security solutions and technologies to address issues or security gaps Compile audit reports, identifying potential risks/threats to endpoints Monitor security logs and alerts from various sources, including intrusion detection systems, Endpoint Detection and Response (EDR) systems, and security information and event management (SIEM) tools Investigate and analyze endpoint security incidents, identify root causes, and assist in developing appropriate mitigation strategies for endpoints Proactive analysis to identify potential security risks and vulnerabilities on endpoints Mentor and provide guidance to junior security analysts, sharing knowledge and best practices Participate in on-call rotation duties THE “MUST-HAVES” Experience with any of the following technologies: Microsoft Windows, Active Directory, or Group Policy. Possess the ability to communicate complex and technical concepts to a non-technical, general audience Experience providing remote response and remediation activities within networks and on endpoints Analytical and problem-solving skills, with the ability to think critically under pressure Strong communication skills to effectively collaborate with cross-functional teams and communicate complex security issues to non-technical stakeholders Continuous learning mindset to stay updated with the evolving threat landscape and emerging security technologies THE “NICE-TO-HAVES” CompTIA Security+, A+, CySA+, ISC2 CC, ISC2 CCSP certification or equivalent 3 or more years of experience managing an endpoint security solution In-depth understanding of operating systems, network/system architecture, protocols, enterprise services, and enterprise architecture design Understanding of threats, vulnerabilities, and exploits Location & Hours: This is a full-time, on-site position located at our Little Rock, Arkansas headquarters. A high level of attendance is required as an essential function of this position. No immigration sponsorship (ex. H-1B, TN, STEM OPT) is available for this position

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