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    "requisitionDescription": "<div><p data-pasted=\"true\">The Service Coordinator will be the point of contact for all Service order updates and Data Entry. The responsibilities will include but are not limited to the following. Creating and quoting Service Orders (SROs) for recalibration and services, generating RMAs for warranty, answering emails as needed to provide status updates to customers as well as outside Sales Reps and Internal Employees. Process PO&#39;s for the Services Department once orders are ready to be entered into the system. Provide accurate documentation and traceability of Blanket PO&#39;s and their dollar amount. Resolve any and all accounting related issues to ensure that orders are processed correctly.</p><p><strong>ESSENTIAL RESPONSIBILITIES:</strong></p><ul><li>Work collaboratively in a team environment to complete tasks</li><li>Ability to effectively respond to questions from staff and customers</li><li>Helps maintain customer accounts by recording, correcting, and updating account information in Syteline</li><li>Ensure each client is given the necessary services and follow up to fill ongoing service needs</li><li>Answer telephones and respond to email inquiries in the office</li><li>Receive and process PO&#39;s and update order details accordingly</li><li>Accurately enter data into corresponding fields within various software programs</li><li>Identify and correct data entry errors using appropriate quality control methods</li><li>Work collaboratively with the Sales team on Vendor Returns traceability, updates, and</li><li>PO generation/updates.</li></ul><p><strong>COMPETENCIES:</strong></p><ul><li>Must be able to work full-time and overtime when needed</li><li>Strong attention to detail with a high sense of urgency</li><li>Previous administrative experience preferred</li><li>Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel</li><li>Excellent customer service and problem-solving skills</li><li>High quality organizational skills</li><li>The ability to work well under pressure</li><li>The ability to build relationships with customers</li><li>Excellent verbal and written communication skills</li><li>Excellent critical thinking and problem-solving skills</li></ul><p><strong>EDUCATION AND EXPERIENCE:</strong></p><ul><li>High School Diploma or GED Equivalent</li><li>MS Office Products</li><li>Customer Service</li></ul><p><strong>WORK ENVIRONMENT:</strong> This position is mainly indoors seated at a desk with option to work remote occasion</p><p><strong>POSITION TYPE/EXPECTED HOURS OF WORK:&nbsp;</strong> This is a full-time non-exempt position scheduled 40 hours per week.</p><p><strong>TRAVEL:</strong> This position does not require travel</p><p><strong>PHYSICAL DEMANDS:</strong></p><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee must be able to lift and/or move items over 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.</p><p><strong>AAP/EEO STATEMENT:</strong></p><p>All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. <strong>Employment is contingent upon passing a background check and a drug screen.</strong></p><p><em><strong>** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice **</strong></em></p><p><strong>About Interface, Inc.</strong></p><p>We lead the world in force measurement solutions; designing, manufacturing, and we guarantee the highest quality performance load cells, torque transducers, multi-axis sensors, and related instrumentation available. Our plant includes corporate offices, state of the art manufacturing facility, accredited calibration laboratory and multi-faceted machine shop.</p><p>Our engineering team provides force measurement solutions to the aerospace, automotive, energy, factory automation, medical which includes the test and measurement industries as well. Interface products can measure from grams to millions of pounds in hundreds of models and physical sizes. By maintaining the entire process, from design, machining, strain gage manufacturing and assembly, and in our own facilities, we can ensure the highest degree of performance possible.</p></div>\n",
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