Technical Trainer

{
  "content_hash": "5467a6712fe4091c35a9319b31f93f58e90605cb835940f77c537b2c3118313d",
  "source_hash": "228207f0043120a0c3805eef795ef9751ea4293380a1e525b3ee31a67148623e",
  "last_changed_at": "2026-05-29T07:04:50.783Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Des Moines, Iowa",
    "city": "Des Moines",
    "region": "IA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.85
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-04T11:32:52.439Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Des Moines, Iowa",
      "city": "Des Moines",
      "region": "IA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.85
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "hybrid",
  "salary_period": null,
  "workplace_type": "hybrid",
  "salary_currency": null
}

{}

{
  "lists": [
    {
      "text": "Responsibilities: ",
      "content": "\n<li>Prepare and conduct technical training programs and sessions for new hires and existing employees</li>\n<li>Create and maintain technical documentation and curriculum used by Operations Teams including but not limited to:\n\n</li><li>Knowledge Base Articles</li>\n<li>Training Videos</li>\n<li>Live Training Templates</li>\n<li>Presentation Materials</li>\n\n\n<li>Assist with identifying training resources to define operational growth paths</li>\n<li>Present training workshop and refresher courses to employees</li>\n<li>Identify operational problems and determine specific training needs</li>\n<li>Conduct individual and team skill gap analysis</li>\n<li>Gather feedback from trainees and instructors and recommend suggestions to the learning process</li>\n<li>Track training tasks and goals in applicable platforms</li>\n"
    },
    {
      "text": "Education and Experience:",
      "content": "\n<li>Presentation Experience</li>\n<li>Excellent communication skills and the ability to explain technical and non-technical processes</li>\n<li>Process / Documentation Creation</li>\n<li>Experience providing technical training</li>\n<li>Experience with trouble ticketing platforms</li>\n<li>Experience with knowledge management platforms</li>\n<li>Demonstrated technical support history and understanding of technical problem resolution</li>\n<li>Additional certification in training (e.g. Certified Technical Trainer) is a plus</li>\n"
    },
    {
      "text": "Preferred Skills ",
      "content": "\n<li>Fortinet/Palo Alto Firewalls</li>\n<li>Windows / Linux / AIX OS</li>\n<li>Cisco Switching and Routing</li>\n<li>VMware (ESXI, VCD, and VCF)</li>\n<li>Monitoring Platforms</li>\n<li>Backup Solutions (Veeam/Zerto)</li>\n<li>IBM i (as400)</li>\n"
    }
  ],
  "country": "US",
  "createdAt": 1777472901215,
  "updatedAt": null,
  "categories": {
    "team": "Operations",
    "location": "Des Moines, Iowa",
    "commitment": "Full Time",
    "allLocations": [
      "Des Moines, Iowa"
    ]
  },
  "salaryRange": null,
  "workplaceType": "hybrid"
}