Pool Club Server Assistant

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    "requisitionDescription": "<div><div><p><br></p><p data-pasted=\"true\"><strong>Position Summary</strong></p><p>The Server Assistant supports poolside service by maintaining clean, organized service areas while also assisting with timely and accurate food delivery. This role plays a key part in keeping service flowing smoothly by supporting Servers and Bartenders through bussing, resetting, and food running in a dynamic outdoor environment.</p><p>The ideal candidate has entry-level restaurant experience, demonstrates a strong sense of urgency, and is comfortable working outdoors in occasional heat, sun exposure, humidity, and rain. This position requires attention to detail, and professionalism, and serves as a developmental role for advancement into Server or Bartender positions.</p><p><strong>Food Running &amp; Service Support</strong></p><ul type=\"disc\"><li>Assist with delivering food from the kitchen or service stations to poolside tables, cabanas, and loungers.</li><li>Verify order accuracy, presentation, and completeness before delivering items to guests.</li><li>Deliver food promptly and safely using proper service etiquette.</li><li>Communicate clearly with Servers, Bartenders, and Culinary teams regarding timing, refires, and special requests.</li><li>Support proper service pacing by coordinating food delivery with Servers.</li></ul><p><strong>Table Maintenance &amp; Poolside Bussing</strong></p><ul type=\"disc\"><li>Clear used bento boxes, glassware, and service items promptly from poolside tables, loungers, and cabanas.</li><li>Pre-bus tables when needed to maintain guest comfort and service flow.</li><li>Reset tables, loungers, and cabana service areas quickly and accurately according to service standards.</li><li>Transport soiled dishes, glassware, and utensils safely to designated dishwashing areas.</li></ul><p><strong>Service Area Readiness &amp; Station Support</strong></p><ul type=\"disc\"><li>Maintain cleanliness and organization of poolside service areas, server alleys, and support stations.</li><li>Stock and replenish service supplies including napkins, condiments, utensils, trays, and service ware.</li><li>Refill ice bins, water stations, and designated support items as assigned.</li><li>Assist Servers and Bartenders with service needs to support uninterrupted service.</li></ul><p><strong>Outdoor Operations &amp; Safety Awareness</strong></p><ul type=\"disc\"><li>Work efficiently in outdoor conditions including heat, sun exposure, humidity, wet surfaces, and rain.</li><li>Maintain awareness of pool traffic and guest movement to ensure safe service.</li><li>Adapt to fluctuating guest volume and changing service flow throughout the day.</li><li>Support a clean, safe, and organized pool environment for guests and team members.</li></ul><p><strong>Side Work, Cleaning &amp; Team Support</strong></p><ul type=\"disc\"><li>Perform assigned opening, running, and closing side work related to bussing and food running.</li><li>Complete general cleaning tasks using approved cleaning products to meet health and safety standards.</li><li>Respond promptly to spills or unexpected service needs.</li><li>Attend required meetings and trainings.</li><li>Perform additional duties as assigned to support overall pool and food &amp; beverage operations.</li></ul><p><strong>Internal Relationships</strong></p><ul type=\"disc\"><li>Reports to the Restaurant General Manager.</li><li>Works closely with Bartenders, Server Assistants, Culinary, Pool Operations, and Restaurant Management.</li></ul><p style=\"margin-left:.5in;\"><strong>&nbsp;</strong></p><p><strong>External Relationships</strong></p><p>Has limited, professional interaction with resort guests and members while supporting service operations.</p><p><strong>Qualifications</strong></p><ul type=\"disc\"><li>Basic knowledge of food and beverage service standards and guest relations.</li><li>Working knowledge of menu items, cocktails, and poolside offerings.</li><li>Ability to communicate clearly in English to explain menu items and record orders.</li><li>Ability to multitask and remain organized in a fast-paced outdoor environment.</li><li>Ability to transport trays weighing up to 40 lbs. through poolside service areas.</li><li>Ability to maintain professionalism while working in outdoor conditions.</li></ul><p><strong>Education &amp; Experience Requirements</strong></p><ul type=\"disc\"><li>High school diploma or equivalent preferred.</li><li>Six (6) months of prior experience as a Server Assistant, Food Runner, Busser, or similar support role preferred.</li><li>Resort or outdoor service experience a plus.</li><li>Must obtain and maintain any required licenses or certifications as applicable.</li><li>CPR and/or First Aid certification preferred.</li></ul><p><strong>Physical Requirements</strong></p><ul type=\"disc\"><li>Lifting 50 lbs. maximum with frequent lifting and carrying of objects weighing up to 25 lbs. It requires walking or standing to a significant degree, as well as reaching, handling, feeling, talking, hearing, and seeing.</li></ul><p><strong>Equal Employment Opportunity</strong></p><p><em>In the United States, we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.</em></p><p><br></p><p><br></p></div></div>\n",
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