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Reservations Manager

Whistler Platinum · Whistler, Canada, Whistler, BC, Canada · On Site · Active · $62,000–$70,000 / year · Rippling ATS

Job facts

FieldValue
CompanyWhistler Platinum
TitleReservations Manager
Normalized title-
Department / teamGuest Services
LocationWhistler, BC, Canada
Work modelOn Site
Employment typeFull Time
Salary$62,000–$70,000 / year
Statusactive
ATS providerRippling ATS
Posted / first seen2026-02-07 / 2026-05-29
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Whistler Platinum.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Rippling ATS.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Whistler.Open
Department jobsActive postings in Guest Services.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyWhistler Platinum
Source3549b6db-488d-492b-93dd-2e6c88fedd49
ATS providerRippling ATS

Description

company About Whistler Platinum: Since 2000, Whistler Platinum has been Whistler's trusted name in luxury property management and vacation experiences. We partner with homeowners to take the complexity out of ownership, and we work hard to ensure every guest leaves with memories that last. From personalized concierge services to meticulous property care, everything we do is driven by a commitment to going above and beyond - for our homeowners, our guests, and our team.Since 2000, Whistler Platinum has been Whistler's trusted name in luxury property management and vacation experiences. We partner with homeowners to take the complexity out of ownership, and we work hard to ensure every guest leaves with memories that last. From personalized concierge services to meticulous property care, everything we do is driven by a commitment to going above and beyond - for our homeowners, our guests, and our team. role Role: Reservations Manager Reports to: CEO Collaborates with: Guest Experience Manager (In-Stay & Experience) Role Summary The Reservations Manager is a hands-on role responsible for leading and optimizing the full reservations function of a growing, luxury vacation rental operation in Whistler, BC. This position owns the integrity of the Company's reservation ecosystem - overseeing distribution channel management, PMS accuracy, dynamic pricing, and performance reporting - while continuously developing the workflows, automations, and communication systems that drive operational efficiency and a consistent guest experience. The ideal candidate is equally at home analyzing booking pace and channel performance as they are refining a guest messaging sequence or resolving a complex reservation issue. They bring hands-on expertise with short-term rental platforms, property management systems, and OTA distribution, paired with a methodical approach to data accuracy, process improvement, and cross-team coordination. This is a role for a detail-driven, tech-savvy hospitality professional who takes ownership of the systems and processes behind every booking - and understands that operational excellence is the foundation of an exceptional guest experience. Key Responsibilities 1. Reservation Leadership, Guest Conversion & Portfolio Expertise Oversee the end-to-end reservations process across all booking channels, including Airbnb, VRBO, Booking.com, direct website, and manual inquiries Process bookings, modifications, and cancellations in accordance with Company policies Drive conversion through timely, personalized communication consistent with the Company's service standards Maintain comprehensive knowledge of the Company's property portfolio — including layouts, bedding configurations, amenities, and positioning — as well as the broader Whistler resort offering Guide guests to appropriate accommodation and services, identifying opportunities to enhance booking value through ancillary offerings Build relationships with repeat guests and travel agents to support direct bookings and reduce OTA dependency Develop and enforce reservation policies, including deposit schedules, cancellation terms, and damage policies 2. Guest Data Management, Personalization & Team Collaboration Maintain accurate and actionable guest profiles within the Company's CRM Conduct pre-arrival outreach for high-value or complex bookings to personalize itineraries and anticipate guest needs Manage and improve guest communication workflows, including automated messaging, templated responses, and pre/post-stay touchpoints Coordinate with Guest Experience and Operations teams to ensure seamless booking-to-arrival handoffs Direct daily team briefings and facilitate effective information handover to in-resort operations Ensure all reservation documentation — agreements, confirmations, itineraries, and billing — is complete and accurate prior to arrival 3. Systems, Distribution & Performance Reporting Oversee inventory integrity across the PMS, booking engine, and third-party distribution channels Maintain accurate listings across all platforms and resolve booking issues, calendar conflicts, and discrepancies promptly Implement and adjust dynamic pricing strategies in coordination with the revenue management team Stay current on OTA platform updates and best practices to optimize listing performance Generate and analyze occupancy reports, booking pace, and channel performance to support forecasting and strategy Complete monthly performance reporting for internal stakeholders and third-party partners 4. Service Recovery, Problem Solving & Judgment Serve as the senior escalation point for complex reservation issues and service recovery matters Exercise sound judgment in resolving guest concerns, balancing satisfaction with Company policies and business objectives Proactively identify and address potential issues to maintain a seamless guest experience consistent with Company standards Qualifications & Requirements Experience & Education Minimum 3 years of experience in a reservations or guest services role within a high-end hospitality or luxury vacation rental environment Demonstrated track record of managing inquiry volume and converting bookings through responsive, personalized service Familiarity with Whistler Blackcomb, the village, and seasonal resort offerings; direct experience or a genuine passion to develop local expertise is required Technical Skills Proficiency in property management systems (PMS) and OTA distribution platforms; experience with Guesty, Track, Hostaway, or Streamline is an asset Comfortable working with booking engines, channel managers, and CRM tools Strong aptitude for learning new systems quickly and identifying opportunities to automate workflows and streamline processes Working knowledge of key performance metrics including RevPAR, ADR, and occupancy; confident in reconciling reservations, reviewing reports, and managing inventory accuracy Communication & Leadership Polished written and verbal communication skills with the ability to adapt tone across corporate, luxury, and leisure-oriented contexts Professional and confident phone presence with experience handling complex or high-value guest interactions Proven ability to direct and coach a reservations team, moving beyond transactional order-taking toward a consultative, guest-focused approach Strong cross-functional collaboration skills with the ability to coordinate effectively across operations, guest experience, and revenue teams Attributes Naturally curious about guests and motivated to understand the purpose of their travel in order to personalize and enhance their experience Detail-oriented and methodical, with a high standard for data accuracy and documentation Calm and composed under pressure, with the ability to manage the pace and intensity of a mountain resort environment during peak periods and changeover days Proactive and solutions-oriented, with sound judgment and the ability to balance guest satisfaction with business objectives About Whistler Platinum: Since 2000, Whistler Platinum has been Whistler's trusted name in luxury property management and vacation experiences. We partner with homeowners to take the complexity out of ownership, and we work hard to ensure every guest leaves with memories that last. From personalized concierge services to meticulous property care, everything we do is driven by a commitment to going above and beyond - for our homeowners, our guests, and our team. Compensation $62,000 – $70,000 annually, commensurate with experience

Full job record

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Org ID5b43de82-da4c-47bc-a690-e54e592830f9
Source ID3549b6db-488d-492b-93dd-2e6c88fedd49
Board ID3549b6db-488d-492b-93dd-2e6c88fedd49
Providerrippling
Provider Job Keyf07b6dc8-5fa9-43ee-a7c7-69b6a50a2a8f
TitleReservations Manager
Normalized Title—
Statusactive
Activeyes
Location TextWhistler, Canada, Whistler, BC, Canada
DepartmentGuest Services
Team—
Employment Typefull_time
Workplace Typeon_site
Remote Policy—
CountryCanada
RegionBC
CityWhistler
Salary RawCompensation $62,000 – $70,000 annually, commensurate with experience
Salary Min62,000
Salary Max70,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://ats.rippling.com/whistler-platinum-jobs/jobs/f07b6dc8-5fa9-43ee-a7c7-69b6a50a2a8f
Apply URLhttps://ats.rippling.com/whistler-platinum-jobs/jobs/f07b6dc8-5fa9-43ee-a7c7-69b6a50a2a8f
First Seen At2026-05-29 07:15:15Z
Last Seen At2026-06-06 19:52:40Z
Last Checked At2026-06-06 19:52:40Z
Last Changed At2026-06-06 19:52:40Z
Inactive At—
Source Posted At2026-02-07 01:54:47Z
Source Updated At—
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      "role": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">Role:</strong></b><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:12pt;white-space:pre-wrap;\">Reservations Manager</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:12pt;white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">Reports to:</strong></b><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:12pt;white-space:pre-wrap;\">CEO&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">Collaborates with:</strong></b><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:12pt;white-space:pre-wrap;\">Guest Experience Manager (In-Stay &amp; Experience)&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:14pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><b><strong style=\"font-size:14pt;white-space:pre-wrap;\">Role Summary</strong></b><span style=\"color:rgb(15,71,97);font-size:14pt;white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">The Reservations Manager is a hands-on role responsible for leading and optimizing the full reservations function of a growing, luxury vacation rental operation in Whistler, BC. This position owns the integrity of the Company's reservation ecosystem - overseeing distribution channel management, PMS accuracy, dynamic pricing, and performance reporting - while continuously developing the workflows, automations, and communication systems that drive operational efficiency and a consistent guest experience. </span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">The ideal candidate is equally at home analyzing booking pace and channel performance as they are refining a guest messaging sequence or resolving a complex reservation issue. They bring hands-on expertise with short-term rental platforms, property management systems, and OTA distribution, paired with a methodical approach to data accuracy, process improvement, and cross-team coordination. This is a role for a detail-driven, tech-savvy hospitality professional who takes ownership of the systems and processes behind every booking - and understands that operational excellence is the foundation of an exceptional guest experience.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Key Responsibilities</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">1. Reservation Leadership, Guest Conversion &amp; Portfolio Expertise</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Oversee the end-to-end reservations process across all booking channels, including Airbnb, VRBO, Booking.com, direct website, and manual inquiries</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Process bookings, modifications, and cancellations in accordance with Company policies</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Drive conversion through timely, personalized communication consistent with the Company's service standards</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Maintain comprehensive knowledge of the Company's property portfolio — including layouts, bedding configurations, amenities, and positioning — as well as the broader Whistler resort offering</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Guide guests to appropriate accommodation and services, identifying opportunities to enhance booking value through ancillary offerings</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Build relationships with repeat guests and travel agents to support direct bookings and reduce OTA dependency</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Develop and enforce reservation policies, including deposit schedules, cancellation terms, and damage policies</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">2. Guest Data Management, Personalization &amp; Team Collaboration</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Maintain accurate and actionable guest profiles within the Company's CRM</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Conduct pre-arrival outreach for high-value or complex bookings to personalize itineraries and anticipate guest needs</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Manage and improve guest communication workflows, including automated messaging, templated responses, and pre/post-stay touchpoints</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Coordinate with Guest Experience and Operations teams to ensure seamless booking-to-arrival handoffs</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Direct daily team briefings and facilitate effective information handover to in-resort operations</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Ensure all reservation documentation — agreements, confirmations, itineraries, and billing — is complete and accurate prior to arrival</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">3. Systems, Distribution &amp; Performance Reporting</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Oversee inventory integrity across the PMS, booking engine, and third-party distribution channels</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Maintain accurate listings across all platforms and resolve booking issues, calendar conflicts, and discrepancies promptly</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Implement and adjust dynamic pricing strategies in coordination with the revenue management team</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Stay current on OTA platform updates and best practices to optimize listing performance</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Generate and analyze occupancy reports, booking pace, and channel performance to support forecasting and strategy</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Complete monthly performance reporting for internal stakeholders and third-party partners</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">4. Service Recovery, Problem Solving &amp; Judgment</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Serve as the senior escalation point for complex reservation issues and service recovery matters</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Exercise sound judgment in resolving guest concerns, balancing satisfaction with Company policies and business objectives</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Proactively identify and address potential issues to maintain a seamless guest experience consistent with Company standards</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"></p><hr><p></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Qualifications &amp; Requirements</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Experience &amp; Education</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Minimum 3 years of experience in a reservations or guest services role within a high-end hospitality or luxury vacation rental environment</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Demonstrated track record of managing inquiry volume and converting bookings through responsive, personalized service</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Familiarity with Whistler Blackcomb, the village, and seasonal resort offerings; direct experience or a genuine passion to develop local expertise is required</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Technical Skills</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Proficiency in property management systems (PMS) and OTA distribution platforms; experience with Guesty, Track, Hostaway, or Streamline is an asset</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Comfortable working with booking engines, channel managers, and CRM tools</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Strong aptitude for learning new systems quickly and identifying opportunities to automate workflows and streamline processes</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Working knowledge of key performance metrics including RevPAR, ADR, and occupancy; confident in reconciling reservations, reviewing reports, and managing inventory accuracy</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Communication &amp; Leadership</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Polished written and verbal communication skills with the ability to adapt tone across corporate, luxury, and leisure-oriented contexts</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Professional and confident phone presence with experience handling complex or high-value guest interactions</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Proven ability to direct and coach a reservations team, moving beyond transactional order-taking toward a consultative, guest-focused approach</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Strong cross-functional collaboration skills with the ability to coordinate effectively across operations, guest experience, and revenue teams</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Attributes</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Naturally curious about guests and motivated to understand the purpose of their travel in order to personalize and enhance their experience</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Detail-oriented and methodical, with a high standard for data accuracy and documentation</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Calm and composed under pressure, with the ability to manage the pace and intensity of a mountain resort environment during peak periods and changeover days</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Proactive and solutions-oriented, with sound judgment and the ability to balance guest satisfaction with business objectives</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">About Whistler Platinum:</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Since 2000, Whistler Platinum has been Whistler's trusted name in luxury property management and vacation experiences. We partner with homeowners to take the complexity out of ownership, and we work hard to ensure every guest leaves with memories that last. From personalized concierge services to meticulous property care, everything we do is driven by a commitment to going above and beyond - for our homeowners, our guests, and our team.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"></p><hr><p></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Compensation</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">$62,000 – $70,000 annually, commensurate with experience</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"></p><hr><p></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p>",
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GET https://api.bluedoor.sh/job-postings/v1/sources/3549b6db-488d-492b-93dd-2e6c88fedd49JSON
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