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Sr. Implementation Project Manager

6a23fca3 7b64 4140 A007 D213cba67288 19000101 000001 · Chicago, IL, US, Chicago, IL · Remote · Active · $70,000–$100,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company6a23fca3 7b64 4140 A007 D213cba67288 19000101 000001
TitleSr. Implementation Project Manager
Normalized title-
Department / team-
LocationChicago, IL, United States
Work modelRemote / Remote
Employment type-
Salary$70,000–$100,000 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-03-18 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Linked records

Company6a23fca3 7b64 4140 A007 D213cba67288 19000101 000001
Sourcee92a85e5-77d1-4187-ac75-7d0d72aef36c
ATS providerADP Workforce Now Recruiting

Description

Harris & Harris has over 50 years of experience in customer care and revenue recovery, specializing in the utilities, government, and healthcare markets. We’re looking for friendly, professional, and motivated Sr. Implementation Project Manager to join our Information Technology team. If you’re looking for a company that embraces the principles of respect, compassion and trust, please apply with us today! Sr. Implementation Project Manager The Sr. Implementation Project Manager i s responsible for working with internal and external clients during the integration of clients’ process and procedures with Harris and Harris’ collections systems. This role is responsible for the development, testing, implementation of all tasks associated with the collection system. This includes coordinating programming changes internally, externally with clients, and programming vendors. This position may include some client contact over the phone and/or in person visits which will require the candidate to be well-spoken, able to understand client needs, and suggest solutions. Location: Can be completely remote or hybrid if in Chicagoland area, will require travel to Chicago office if remote Schedule: Regular business hours are 8:00am to 5:00pm Monday through Friday, must be able to work after hours and on weekends as needed. Salary: $70,000 to $100,000 annually, dependent on experience Additional Compensation and Benefits: At Harris & Harris, we truly care about each employee’s health, wellness, financial stability, and education. We are proud to offer each employee the following benefits: Medical and Dental insurances from premium providers 401K with matching Company paid Accident and Disability Insurance, Long Term Disability Insurance, EAP, and Travel Assistance Tuition Reimbursement Paid Time Off Additional benefits such as identity theft protection, flexible spending accounts, pre-tax commuter benefits, and more. DAY TO DAY Facilitate regular project team meetings with resources from both internal and client teams Effectively communicate with clients and internal resources through regular progress reporting and conference calls to ensure client issues are resolved in a timely manner Manage project plan/checklist of required tasks to ensure adherence to the schedule and successfully complete implementations executing various corporate and high profile client projects as assigned Assign tasks to resources in various departments and closely monitor results to completion Oversee multiple implementation projects in different stages simultaneously Ask probing questions to understand the needs and issues associated with the new implementation Follow established process to ensure that new implementations are tested and audited properly Manage the quality control of operational programs, results, and reporting for all clients in order to eliminate problems, mishaps, and increase client satisfaction Troubleshoot reported application issues and help facilitate resolution to aid in preventing issues going forward Perform analysis, design, and testing of interfaces on custom programming applications (data, files, reports, statements) Work collaboratively with other IT individuals as needed for programming initiatives, changes to routines, file processing, strategies, letters, design elements, and other functions as related to client operations Create ad hoc reporting on demand and develop specifications to recurring reports for programming to help increase department productivity ensuring that reporting is accurate and pertinent Create and execute test plans for newly-developed policies and procedures to ensure that all team members understand the correct process for completing their tasks Establish and manage documentation for developed processes and oversee transition to IT operations Document and share details about new clients with internal departments via the standard Project Plan Summary template Learn and become proficient in the CUBS collection system WHAT YOU MUST POSSESS Must Have: High School Diploma or GED required, bachelor’s degree preferred 3-5 years in technical or application support environment Ability to work in a fast paced and ever changing environment within expected guidelines under limited supervision with excellent attention to detail Demonstrated experience with implementations and data transfers Excellent analytical, problem solving, time management and follow-up abilities Effective time management and organizational skills Microsoft Office experience specifically with Excel Preferred Skills: Project management training/certification a plus Software application knowledge (troubleshooting) and working closely with software developers preferred Collections experience highly preferred CUBS collection application experience is a plus WHY HARRIS & HARRIS? Harris & Harris is a premier, full-service revenue recovery firm headquartered and founded in Chicago, IL. Founded in 1968, we have been in business for more than 50 years, and we specialize in the utilities, government, and healthcare markets. The family business Sam Harris started is now a firm of more than 500 hundred employees including collections professionals and customer care representatives who employ the latest technology and best ethical practices to help businesses recover revenue and provide world class customer service. We take pride in knowing what it takes to turn a call from "average" to "excellent." We have been delighting clients and customers for decades thanks to our outstanding employees. They make the difference every day, shift, and call and transform challenges into victories. At Harris & Harris, we’re proud to be an organization where everyone is welcome and can be their authentic selves at work. We’re passionate about celebrating the differences that make each of us unique. Our culture focuses on our employees and we look for opportunities to recognize and celebrate together. We are an organization that cares about our people. From monthly activities, bonuses and contests, to competitive wages and benefits, we foster an environment where we employees feel valued. We also are an organization that believes in the power of giving back. Our internal cross functional committee, Harris Cares, guides our philanthropic activities. We have partnered with organizations such as One Warm Coat, Greater Chicago Food Depository, American Cancer Society, Bright Pink, The Heat and Warmth Fund (THAW), and Operation Stars and Stripes. Most recently we have partnered with local schools and charitable organizations to give back to our communities including the American Heart Association, Habitat for Humanity, A Just Harvest, and R. Nathaniel Dett Elementary School. At Harris & Harris, everyone is important, and one person can make a difference for their colleagues, for our clients, and for our company. We look forward to hearing from you!

Full job record

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First Seen At2026-05-31 18:59:18Z
Last Seen At2026-06-06 12:06:52Z
Last Checked At2026-06-06 12:06:52Z
Last Changed At2026-06-06 12:06:52Z
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    "requisitionDescription": "<div><div><div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;background:white;' data-pasted=\"true\"><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;color:black;'>Harris &amp; Harris has over 50 years of experience in customer care and revenue recovery, specializing in the utilities, government, and healthcare markets. We&rsquo;re looking for friendly, professional, and motivated <strong>Sr. Implementation Project Manager</strong> to join our <strong>Information Technology&nbsp;</strong>team. If you&rsquo;re looking for a company that embraces the principles of respect, compassion and trust, please apply with us today!</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;background:white;'><strong><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;color:black;'>Sr. Implementation Project Manager&nbsp;</span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;background:white;'><br></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;background:white;'><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;color:black;'>The <strong>Sr. Implementation Project Manager&nbsp;</strong>i</span><span style='font-size:13px;line-height:107%;font-family:\"Tahoma\",sans-serif;color:#333333;'>s responsible for working with internal and external clients during the integration of clients&rsquo; process and procedures with Harris and Harris&rsquo; collections systems. This role is responsible for the development, testing, implementation of all tasks associated with the collection system. This includes coordinating programming changes internally, externally with clients, and programming vendors.&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;background:white;'><br></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;background:white;'><span style='font-size:13px;line-height:107%;font-family:\"Tahoma\",sans-serif;color:#333333;'>This position may include some client contact over the phone and/or in person visits which will require the candidate to be well-spoken, able to understand client needs, and suggest solutions.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;background:white;'><strong><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;color:black;'>Location:</span></strong><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;color:black;'>&nbsp;Can be completely remote or hybrid if in Chicagoland area, will require travel to Chicago office if remote</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;background:white;'><strong><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;color:black;'>Schedule: </span></strong><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;color:black;'>Regular business hours are 8:00am to 5:00pm Monday through Friday, must be able to work after hours and on weekends as needed.&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;background:white;'><strong><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;color:black;'>Salary:</span></strong><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;color:black;'>&nbsp;$70,000 to $100,000 annually, dependent on experience&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><strong><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;color:black;'>Additional Compensation and Benefits:</span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;color:black;'>At Harris &amp; Harris, we truly care about each employee&rsquo;s health, wellness, financial stability, and education. We are proud to offer each employee the following benefits:</span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-left: 29px ;\"><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: initial; line-height: 1;\"><span style='font-family:\"Tahoma\",sans-serif;font-size:13px;color:black;'>Medical and Dental insurances from premium providers</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: initial; line-height: 1;\"><span style='font-family:\"Tahoma\",sans-serif;font-size:13px;color:black;'>401K with matching</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: initial; line-height: 1;\"><span style='font-family:\"Tahoma\",sans-serif;font-size:13px;color:black;'>Company paid Accident and Disability Insurance, Long Term Disability Insurance, EAP, and Travel Assistance</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: initial; line-height: 1;\"><span style='font-family:\"Tahoma\",sans-serif;font-size:13px;color:black;'>Tuition Reimbursement&nbsp;</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: initial; line-height: 1;\"><span style='font-family:\"Tahoma\",sans-serif;font-size:13px;color:black;'>Paid Time Off&nbsp;</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: initial; line-height: 1;\"><span style='font-family:\"Tahoma\",sans-serif;font-size:13px;color:black;'>Additional benefits such as identity theft protection, flexible spending accounts, pre-tax commuter benefits, and more.</span></li></ul></div><p style='margin-right:0in;margin-left:39.0pt;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;background:white;'><br></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><strong><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;color:black;'>DAY TO DAY</span></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: initial; line-height: 1;\"><span style='font-family:\"Tahoma\",sans-serif;font-size:13px;color:black;'>Facilitate regular project team meetings with resources from both internal and client teams</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: initial; line-height: 1;\"><span style='font-family:\"Tahoma\",sans-serif;font-size:13px;color:black;'>Effectively communicate with clients and internal resources through regular progress reporting and conference calls to ensure client issues are resolved in a timely manner</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: initial; line-height: 1;\"><span style='font-family:\"Tahoma\",sans-serif;font-size:13px;color:black;'>Manage project plan/checklist of required tasks to ensure adherence to the schedule and successfully complete implementations executing various corporate and high profile client projects as assigned</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: initial; line-height: 1;\"><span style='font-family:\"Tahoma\",sans-serif;font-size:13px;color:black;'>Assign tasks to resources in various departments and closely monitor results to completion</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: initial; line-height: 1;\"><span style='font-family:\"Tahoma\",sans-serif;font-size:13px;color:black;'>Oversee multiple implementation projects in different stages simultaneously&nbsp;</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: initial; line-height: 1;\"><span style='font-family:\"Tahoma\",sans-serif;font-size:13px;color:black;'>Ask probing questions to understand the needs and issues associated with the new implementation</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: initial; line-height: 1;\"><span style='font-family:\"Tahoma\",sans-serif;font-size:13px;color:black;'>Follow established process to ensure that new implementations are tested and audited properly</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: initial; line-height: 1;\"><span style='font-family:\"Tahoma\",sans-serif;font-size:13px;color:black;'>Manage the quality control of operational programs, results, and reporting for all clients in order to eliminate problems, mishaps, and increase client satisfaction</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: initial; line-height: 1;\"><span style='font-family:\"Tahoma\",sans-serif;font-size:13px;color:black;'>Troubleshoot reported application issues and help facilitate resolution to aid in preventing issues going forward</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: initial; line-height: 1;\"><span style='font-family:\"Tahoma\",sans-serif;font-size:13px;color:black;'>Perform analysis, design, and testing of interfaces on custom programming applications (data, files, reports, statements)</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: initial; line-height: 1;\"><span style='font-family:\"Tahoma\",sans-serif;font-size:13px;color:black;'>Work collaboratively with other IT individuals as needed for programming initiatives, changes to routines, file processing, strategies, letters, design elements, and other functions as related to client operations</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: initial; line-height: 1;\"><span style='font-family:\"Tahoma\",sans-serif;font-size:13px;color:black;'>Create ad hoc reporting on demand and develop specifications to recurring reports for programming to help increase department productivity ensuring that reporting is accurate and pertinent</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: initial; line-height: 1;\"><span style='font-family:\"Tahoma\",sans-serif;font-size:13px;color:black;'>Create and execute test plans for newly-developed policies and procedures to ensure that all team members understand the correct process for completing their tasks</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: initial; line-height: 1;\"><span style='font-family:\"Tahoma\",sans-serif;font-size:13px;color:black;'>Establish and manage documentation for developed processes and oversee transition to IT operations&nbsp;</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: initial; line-height: 1;\"><span style='font-family:\"Tahoma\",sans-serif;font-size:13px;color:black;'>Document and share details about new clients with internal departments via the standard Project Plan Summary template</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: initial; line-height: 1;\"><span style='font-family:\"Tahoma\",sans-serif;font-size:13px;color:black;'>Learn and become proficient in the CUBS collection system</span></li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><strong>&nbsp;</strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><strong><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;color:black;'>WHAT YOU MUST POSSESS</span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;margin:0in;background:white;'><strong><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;color:black;'>Must Have:</span></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: initial; line-height: 1;\"><strong><span style='font-family:\"Tahoma\",sans-serif;font-size:13px;'>High School Diploma or GED required, bachelor&rsquo;s degree preferred</span></strong></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: initial; line-height: 1;\"><strong><span style='font-family:\"Tahoma\",sans-serif;font-size:13px;'>3-5 years in technical or application support environment</span></strong></li></ul></div><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: initial; line-height: 1;\"><span style='font-family:\"Tahoma\",sans-serif;font-size:13px;'>Ability to work in a fast paced and ever changing environment within expected guidelines under limited supervision with excellent attention to detail</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: initial; line-height: 1;\"><span style='font-family:\"Tahoma\",sans-serif;font-size:13px;'>Demonstrated experience with implementations and data transfers</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: initial; line-height: 1;\"><span style='font-family:\"Tahoma\",sans-serif;font-size:13px;'>Excellent analytical, problem solving, time management and follow-up abilities</span></li></ul></div><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: initial; line-height: 1;\"><span style='font-family:\"Tahoma\",sans-serif;font-size:13px;'>Effective time management and organizational skills</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: initial; line-height: 1;\"><span style='font-family:\"Tahoma\",sans-serif;font-size:13px;'>Microsoft Office experience specifically with Excel</span></li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;background:white;'><strong><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;color:black;'>Preferred Skills:</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;'>Project management training/certification a plus</span></li><li style=\"margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;'>Software application knowledge (troubleshooting) and working closely with software developers preferred</span></li><li style=\"margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;'>Collections experience highly preferred&nbsp;</span></li><li style=\"margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;'>CUBS collection application experience is a plus</span></li></ul><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;font-size:11.0pt;background:white;'><strong><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;color:black;'>WHY HARRIS &amp; HARRIS?</span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;background:white;'><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;color:black;'>Harris &amp; Harris is a premier, full-service revenue recovery firm headquartered and founded in Chicago, IL. Founded in 1968, we have been in business for more than 50 years, and we specialize in the utilities, government, and healthcare markets.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;background:white;'><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;color:black;'>The family business Sam Harris started is now a firm of more than 500 hundred employees including collections professionals and customer care representatives who employ the latest technology and best ethical practices to help businesses recover revenue and provide world class customer service.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;background:white;'><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;color:black;'>We take pride in knowing what it takes to turn a call from &quot;average&quot; to &quot;excellent.&quot; We have been delighting clients and customers for decades thanks to our outstanding employees. They make the difference every day, shift, and call and transform challenges into victories.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;background:white;'><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;color:black;'>At Harris &amp; Harris, we&rsquo;re proud to be an organization where everyone is welcome and can be their authentic selves at work. We&rsquo;re passionate about celebrating the differences that make each of us unique. Our culture focuses on our employees and we look for opportunities to recognize and celebrate together. We are an organization that cares about our people. From monthly activities, bonuses and contests, to competitive wages and benefits, we foster an environment where we employees feel valued.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;background:white;'><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;color:black;'>We also are an organization that believes in the power of giving back. Our internal cross functional committee, Harris Cares, guides our philanthropic activities. We have partnered with organizations such as One Warm Coat, Greater Chicago Food Depository, American Cancer Society, Bright Pink, The Heat and Warmth Fund (THAW), and Operation Stars and Stripes. Most recently we have partnered with local schools and charitable organizations to give back to our communities including the American Heart Association, Habitat for Humanity, A Just Harvest, and R. Nathaniel Dett Elementary School.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;font-size:11.0pt;background:white;'><span style='font-size:13px;font-family:\"Tahoma\",sans-serif;color:black;'>At Harris &amp; Harris, everyone is important, and one person can make a difference for their colleagues, for our clients, and for our company. We look forward to hearing from you!</span></p></div></div></div>\n",
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