Security Monitoring Agent (Entry level)

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  "active_status": "active"
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    "region": "New Belgrade",
    "country": "Serbia",
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  "inferred_at": "2026-06-06T09:46:04.580Z",
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    "included": true,
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      "country": "Serbia",
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    "countries": [
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  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
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    "departmentLabel": "Station-Operations",
    "employmentStatusLabel": "Full-Time"
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    "location": {
      "city": "Belgrade",
      "state": "New Belgrade",
      "postalCode": "11000",
      "addressCountry": "Serbia"
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    "datePosted": "2023-02-23",
    "atsLocation": {
      "city": "Belgrade",
      "state": "New Belgrade",
      "country": "Serbia",
      "countryId": "184"
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    "description": "<p><span style=\"font-size: 15px; font-weight: bold\"><span style=\"color: #3d8eb9; font-family: Arial\">Company Overview:</span></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">With a mission to make the world a safer place, BVP Serbia pioneered Remote Facility Supervision in 2011. Today, we serve some of the world's largest corporations, providing mission-critical security, safety, and operational support 24/7/365. BVP Serbia employs over 400 professionally trained teammates and plans to continue to grow at over 30% each year.</span><br></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">BVP's well-integrated technology solution allows for seamless integration and collaboration between North American and Serbian teammates. Our strong belief is that any work function that can be digitized, can, and eventually will be operated remotely. BVP, an essential service, is proudly serving other essential services making it recession proof and stable during all economic cycles. </span><br></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">BVP Serbia is headquartered in Belgrade. To learn more about our culture, kindly visit our website <a rel=\"noopener noreferrer\" href=\"http://www.bvpserbia.com/\">www.bvpserbia.com</a> as well as our <a rel=\"noopener noreferrer\" href=\"https://www.linkedin.com/company/birdseyevirtualpresence/mycompany/\">LinkedIn</a>, <a rel=\"noopener noreferrer\" href=\"https://www.instagram.com/bvpserbia/?hl=en\">Instagram</a>, <a rel=\"noopener noreferrer\" href=\"https://www.facebook.com/bvpserbia\">Facebook</a> pages.</span><br></p>\n<p><br></p>\n<p><span style=\"font-size: 15px; font-weight: bold\"><span style=\"color: #3d8eb9; font-family: Arial\">About the Opportunity:</span></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">If you are looking for a permanent long-term placement where you will have an opportunity to always see what the world will look like 10 years ahead, join our team today. Taking part in one of the fastest-growing technology companies will enable you to work with a team that values harmony and collaboration. We are looking for positive individuals that can thrive in a fast-paced environment. Our diverse customer base spans multiple industries and will provide you with an opportunity to gain a wide range of experiences.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 15px; font-weight: bold\">Responsibilities:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Control cameras, microphones, speakers, doors, printers and other devices installed across North America</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Verbally communicate with people you see on your computer screen using two-way communication tools</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Communicate with customers and related parties via phone and email</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Perform administrative task as per customer request</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Manage customer's staff actions and report events to their management</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Collect big data and compile reports pertaining to operations</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Ensure smooth running of day to day operations in large facilities</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Produce reports and other communication as needed</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 15px; font-weight: bold\">Requirements:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">High school degree, University degree is an asset</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">English speaking and writing proficiency</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Excellent understanding of customer service</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Experience with Microsoft Office Suite products, including Microsoft Word and Excel skills</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Excellent interpersonal oral and written communication skills</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">CCTV and/or security background is an asset</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Computer and IT background is an asset</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Ability to work morning, day and night shifts</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">A positive disposition</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Capability to work from an office in New Belgrade - not a remote position</span></li>\n<li><span style=\"font-size: 15px\"><span style=\"font-family: Lato, sans-serif\">Spanish speaking and writing proficiency is an asset</span></span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 15px; font-weight: bold\">Employee Compensation Package &amp; Perks:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Opportunity to be part of a team of ambitious, talented people with diverse backgrounds and style </span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">We are all striving to continuously learn and improve </span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Opportunity to be creative and innovative, we love new ideas </span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Company organized events (football, parties, company hangouts, pancake day, fruit day, lunch day etc.)</span><br></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Monthly FitPass membership </span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Semi-Annual Performance Review</span><br></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Bonuses for employees with children </span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Dynamic and modern office space including a spacious lounge where employees can relax and enjoy</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Video games, table tennis, pool table, darts and foosball</span></li>\n</ul>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 15px\"><span style=\"color: rgb(29, 28, 29); font-family: Monaco, Menlo, Consolas, 'Courier New', monospace; font-size: 12px\">#LI-Onsite</span></span></p>",
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