Level 2 IT Support Technician

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    "heading": "Level 2 IT Support Technician",
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    "description_html": "<p><b>About Our Company:</b><br>At Infinx, we're a fast-growing company focused on delivering innovative technology solutions to meet our clients' needs. We partner with healthcare providers to leverage automation and intelligence, overcoming revenue cycle challenges and improving reimbursements for patient care. Our clients include physician groups, hospitals, pharmacies, and dental groups.<br>We're looking for experienced associates and partners with expertise in areas that align with our clients' needs. We value individuals who are passionate about helping others, solving challenges, and improving patient care while maximizing revenue. Diversity and inclusivity are central to our values, fostering a workplace where everyone feels valued and heard.</p><p><strong>A 2025 Great Place to Work</strong><i><strong>®</strong></i></p><p>In 2025, Infinx was certified as a Great Place to Work<i>®</i> in both the U.S. and India, underscoring our commitment to fostering a high-trust, high-performance workplace culture. This marks the fourth consecutive year that Infinx India has achieved certification and the first time the company has earned recognition in the U.S.</p><br><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"color:#000000;\">Location:</span></b><span style=\"color:#000000;\">  Hybrid in Deerfield Beach, FL</span></span></span></span></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Summary Description:</span></span></span></b></span></span></span><br><font color=\"#000000\" face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">We are seeking an experienced and detail-oriented Level 2 IT Support Technician to provide advanced technical assistance to end users in a fast-paced business environment. The ideal candidate will demonstrate strong troubleshooting expertise, excellent communication skills, and the ability to handle escalated support requests effectively. This position involves providing user support, maintaining system stability, and supporting key healthcare and business applications.<br><br><strong>Daily Responsibilities</strong></span></font><ul><li><font color=\"#000000\" face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">Act as the Tier 2 escalation point for the help desk team, managing complex incidents requiring advanced troubleshooting</span></font></li><li><font color=\"#000000\" face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">Provide expert hands-on support for Windows 11 PCs, Mac devices, laptops, desktops, printers, and peripherals</span></font></li><li><font color=\"#000000\" face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">Troubleshoot and resolve software issues, including Microsoft 365, Outlook, Teams, SharePoint, and other core business tools</span></font></li><li><font color=\"#000000\" face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">Administer Active Directory and Microsoft 365: create, modify, and manage user accounts, passwords, and permissions</span></font></li><li><font color=\"#000000\" face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">Configure, deploy, and maintain new user devices in compliance with company standards and security requirements</span></font></li><li><font color=\"#000000\" face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">Perform system patching, updates, and endpoint maintenance across devices</span></font></li><li><font color=\"#000000\" face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">Assist with employee onboarding/offboarding processes including provisioning, access management, and equipment handling</span></font></li><li><font color=\"#000000\" face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">Support and maintain workflows and user issues within Hyland OnBase Workflow and WorkView, including troubleshooting end-user access and process issues</span></font></li><li><font color=\"#000000\" face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">Provide functional support for Revenue Manager and Cerner applications, coordinating with vendor support as needed to resolve incidents and maintain uptime</span></font></li><li><font color=\"#000000\" face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">Document all incidents, resolutions, and procedures in the IT ticketing system andknowledge base</span></font></li><li><font color=\"#000000\" face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">Collaborate with other IT staff to identify recurring technical problems and implement process improvements</span></font></li><li><font color=\"#000000\" face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">Provide remote user support and coordinate resolutions for other office locations as required</span></font></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Skills and Education:</span></span></b></span></span></span><ul><li style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Bachelor’s degree in Information Technology or related discipline or 3+ years of experience in technical field</span></span></span></span></span></span></li><li style=\"margin-bottom:13px;\"><font face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">4-6 years of hands-on experience in desktop/user support within a corporate environment</span></font></li><li style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Strong working knowledge of Windows 11, macOS, Microsoft 365, SharePoint, Intune, and endpoint management tools</span></span></span></span></span></span></li><li style=\"margin-bottom:13px;\"><font face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">Proven ability to support remote users and troubleshoot VPN or remote connectivity issues</span></font></li><li style=\"margin-bottom:13px;\"><font face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">Strong analytical, documentation, and problem-solving skills</span></font></li><li style=\"margin-bottom:13px;\"><font face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">Ability to work independently while managing multiple concurrent support requests</span></font></li><li style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Excellent communication skills and customer-service abilities with a professional and patient demeanor</span></span></span></span></span></span></li><li style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Lifting/Carrying at least 35 to 50 pounds; pulling, bending, stopping, crouching, and kneeling are required occasionally (under 1/3 of the workday)</span></span></span></span></span></span></li><li style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Certifications such as CompTIA A+, Network+, or Microsoft MD-102/ M365 Certified: Modern Desktop Administrator preferred</span></span></span></span></span></span></li><li style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Hands-on experience with Active Directory, Intune, Exchange Online, and Service Desk tools (ManageEngine, Freshservice, etc.) preferred</span></span></span></span></span></span></li><li style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Exposure to Hyland OnBase Workflow and WorkView, Revenue Manager, and Cerner applications preferred</span></span></span></span></span></span></li><li style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Previous experience in healthcare, financial, or regulated industries (HIPAA, SOC 2, etc.) preferred</span></span></span></span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:Calibri, sans-serif;\">Company Benefits and Perks:</span></strong></span></span><div style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Joining Infinx comes with an array of benefits, flexible work hours when possible, and a genuine sense of belonging to a dynamic and growing organization.</span></span></span></span></div><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Access to a 401(k) Retirement Savings Plan</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Comprehensive Medical, Dental, and Vision Coverage</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Paid Time Off</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Paid Holidays</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services</span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">If you are a dedicated and experienced Level 2 IT Support Technician ready to contribute to our mission and be part of our diverse and inclusive community, we invite you to apply and join our team at Infinx.</span></span></span>",
    "description_text": "About Our Company:\nAt Infinx, we're a fast-growing company focused on delivering innovative technology solutions to meet our clients' needs. We partner with healthcare providers to leverage automation and intelligence, overcoming revenue cycle challenges and improving reimbursements for patient care. Our clients include physician groups, hospitals, pharmacies, and dental groups.\nWe're looking for experienced associates and partners with expertise in areas that align with our clients' needs. We value individuals who are passionate about helping others, solving challenges, and improving patient care while maximizing revenue. Diversity and inclusivity are central to our values, fostering a workplace where everyone feels valued and heard.\n A 2025 Great Place to Work ®\n In 2025, Infinx was certified as a Great Place to Work ®  in both the U.S. and India, underscoring our commitment to fostering a high-trust, high-performance workplace culture. This marks the fourth consecutive year that Infinx India has achieved certification and the first time the company has earned recognition in the U.S.\n Location:   Hybrid in Deerfield Beach, FL\n Summary Description:\n We are seeking an experienced and detail-oriented Level 2 IT Support Technician to provide advanced technical assistance to end users in a fast-paced business environment. The ideal candidate will demonstrate strong troubleshooting expertise, excellent communication skills, and the ability to handle escalated support requests effectively. This position involves providing user support, maintaining system stability, and supporting key healthcare and business applications.\n Daily Responsibilities Act as the Tier 2 escalation point for the help desk team, managing complex incidents requiring advanced troubleshooting\n Provide expert hands-on support for Windows 11 PCs, Mac devices, laptops, desktops, printers, and peripherals\n Troubleshoot and resolve software issues, including Microsoft 365, Outlook, Teams, SharePoint, and other core business tools\n Administer Active Directory and Microsoft 365: create, modify, and manage user accounts, passwords, and permissions\n Configure, deploy, and maintain new user devices in compliance with company standards and security requirements\n Perform system patching, updates, and endpoint maintenance across devices\n Assist with employee onboarding/offboarding processes including provisioning, access management, and equipment handling\n Support and maintain workflows and user issues within Hyland OnBase Workflow and WorkView, including troubleshooting end-user access and process issues\n Provide functional support for Revenue Manager and Cerner applications, coordinating with vendor support as needed to resolve incidents and maintain uptime\n Document all incidents, resolutions, and procedures in the IT ticketing system andknowledge base\n Collaborate with other IT staff to identify recurring technical problems and implement process improvements\n Provide remote user support and coordinate resolutions for other office locations as required\n Skills and Education: Bachelor’s degree in Information Technology or related discipline or 3+ years of experience in technical field\n 4-6 years of hands-on experience in desktop/user support within a corporate environment\n Strong working knowledge of Windows 11, macOS, Microsoft 365, SharePoint, Intune, and endpoint management tools\n Proven ability to support remote users and troubleshoot VPN or remote connectivity issues\n Strong analytical, documentation, and problem-solving skills\n Ability to work independently while managing multiple concurrent support requests\n Excellent communication skills and customer-service abilities with a professional and patient demeanor\n Lifting/Carrying at least 35 to 50 pounds; pulling, bending, stopping, crouching, and kneeling are required occasionally (under 1/3 of the workday)\n Certifications such as CompTIA A+, Network+, or Microsoft MD-102/ M365 Certified: Modern Desktop Administrator preferred\n Hands-on experience with Active Directory, Intune, Exchange Online, and Service Desk tools (ManageEngine, Freshservice, etc.) preferred\n Exposure to Hyland OnBase Workflow and WorkView, Revenue Manager, and Cerner applications preferred\n Previous experience in healthcare, financial, or regulated industries (HIPAA, SOC 2, etc.) preferred\n Company Benefits and Perks: Joining Infinx comes with an array of benefits, flexible work hours when possible, and a genuine sense of belonging to a dynamic and growing organization.\n Access to a 401(k) Retirement Savings Plan\n Comprehensive Medical, Dental, and Vision Coverage\n Paid Time Off\n Paid Holidays\n Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services\n If you are a dedicated and experienced Level 2 IT Support Technician ready to contribute to our mission and be part of our diverse and inclusive community, we invite you to apply and join our team at Infinx.",
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      "datePosted": "2026-05-29",
      "description": "<p><b>About Our Company:</b><br>At Infinx, we're a fast-growing company focused on delivering innovative technology solutions to meet our clients' needs. We partner with healthcare providers to leverage automation and intelligence, overcoming revenue cycle challenges and improving reimbursements for patient care. Our clients include physician groups, hospitals, pharmacies, and dental groups.<br>We're looking for experienced associates and partners with expertise in areas that align with our clients' needs. We value individuals who are passionate about helping others, solving challenges, and improving patient care while maximizing revenue. Diversity and inclusivity are central to our values, fostering a workplace where everyone feels valued and heard.</p><p><strong>A 2025 Great Place to Work</strong><i><strong>®</strong></i></p><p>In 2025, Infinx was certified as a Great Place to Work<i>®</i> in both the U.S. and India, underscoring our commitment to fostering a high-trust, high-performance workplace culture. This marks the fourth consecutive year that Infinx India has achieved certification and the first time the company has earned recognition in the U.S.</p><br><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"color:#000000;\">Location:</span></b><span style=\"color:#000000;\">  Hybrid in Deerfield Beach, FL</span></span></span></span></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Summary Description:</span></span></span></b></span></span></span><br><font color=\"#000000\" face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">We are seeking an experienced and detail-oriented Level 2 IT Support Technician to provide advanced technical assistance to end users in a fast-paced business environment. The ideal candidate will demonstrate strong troubleshooting expertise, excellent communication skills, and the ability to handle escalated support requests effectively. This position involves providing user support, maintaining system stability, and supporting key healthcare and business applications.<br><br><strong>Daily Responsibilities</strong></span></font><ul><li><font color=\"#000000\" face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">Act as the Tier 2 escalation point for the help desk team, managing complex incidents requiring advanced troubleshooting</span></font></li><li><font color=\"#000000\" face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">Provide expert hands-on support for Windows 11 PCs, Mac devices, laptops, desktops, printers, and peripherals</span></font></li><li><font color=\"#000000\" face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">Troubleshoot and resolve software issues, including Microsoft 365, Outlook, Teams, SharePoint, and other core business tools</span></font></li><li><font color=\"#000000\" face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">Administer Active Directory and Microsoft 365: create, modify, and manage user accounts, passwords, and permissions</span></font></li><li><font color=\"#000000\" face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">Configure, deploy, and maintain new user devices in compliance with company standards and security requirements</span></font></li><li><font color=\"#000000\" face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">Perform system patching, updates, and endpoint maintenance across devices</span></font></li><li><font color=\"#000000\" face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">Assist with employee onboarding/offboarding processes including provisioning, access management, and equipment handling</span></font></li><li><font color=\"#000000\" face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">Support and maintain workflows and user issues within Hyland OnBase Workflow and WorkView, including troubleshooting end-user access and process issues</span></font></li><li><font color=\"#000000\" face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">Provide functional support for Revenue Manager and Cerner applications, coordinating with vendor support as needed to resolve incidents and maintain uptime</span></font></li><li><font color=\"#000000\" face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">Document all incidents, resolutions, and procedures in the IT ticketing system andknowledge base</span></font></li><li><font color=\"#000000\" face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">Collaborate with other IT staff to identify recurring technical problems and implement process improvements</span></font></li><li><font color=\"#000000\" face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">Provide remote user support and coordinate resolutions for other office locations as required</span></font></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Skills and Education:</span></span></b></span></span></span><ul><li style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Bachelor’s degree in Information Technology or related discipline or 3+ years of experience in technical field</span></span></span></span></span></span></li><li style=\"margin-bottom:13px;\"><font face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">4-6 years of hands-on experience in desktop/user support within a corporate environment</span></font></li><li style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Strong working knowledge of Windows 11, macOS, Microsoft 365, SharePoint, Intune, and endpoint management tools</span></span></span></span></span></span></li><li style=\"margin-bottom:13px;\"><font face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">Proven ability to support remote users and troubleshoot VPN or remote connectivity issues</span></font></li><li style=\"margin-bottom:13px;\"><font face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">Strong analytical, documentation, and problem-solving skills</span></font></li><li style=\"margin-bottom:13px;\"><font face=\"Calibri, sans-serif\"><span style=\"font-size:16px;\">Ability to work independently while managing multiple concurrent support requests</span></font></li><li style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Excellent communication skills and customer-service abilities with a professional and patient demeanor</span></span></span></span></span></span></li><li style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Lifting/Carrying at least 35 to 50 pounds; pulling, bending, stopping, crouching, and kneeling are required occasionally (under 1/3 of the workday)</span></span></span></span></span></span></li><li style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Certifications such as CompTIA A+, Network+, or Microsoft MD-102/ M365 Certified: Modern Desktop Administrator preferred</span></span></span></span></span></span></li><li style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Hands-on experience with Active Directory, Intune, Exchange Online, and Service Desk tools (ManageEngine, Freshservice, etc.) preferred</span></span></span></span></span></span></li><li style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Exposure to Hyland OnBase Workflow and WorkView, Revenue Manager, and Cerner applications preferred</span></span></span></span></span></span></li><li style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">Previous experience in healthcare, financial, or regulated industries (HIPAA, SOC 2, etc.) preferred</span></span></span></span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:Calibri, sans-serif;\">Company Benefits and Perks:</span></strong></span></span><div style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Joining Infinx comes with an array of benefits, flexible work hours when possible, and a genuine sense of belonging to a dynamic and growing organization.</span></span></span></span></div><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Access to a 401(k) Retirement Savings Plan</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Comprehensive Medical, Dental, and Vision Coverage</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Paid Time Off</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Paid Holidays</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services</span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">If you are a dedicated and experienced Level 2 IT Support Technician ready to contribute to our mission and be part of our diverse and inclusive community, we invite you to apply and join our team at Infinx.</span></span></span>",
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