Platform Engineer

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  "last_changed_at": "2026-06-18T07:55:50.266Z",
  "active_status": "active"
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    "country": "United States",
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{
  "lists": [
    {
      "text": "Essential Job Duties",
      "content": "<div>\n<p style=\"margin: 4pt 0in 3pt; font-size: 10pt; font-family: Arial, sans-serif;\"><u><span style=\"color: black;\">Platform Reliability (SRE)</span></u></p>\n<ul style=\"margin-top: 2.0pt; margin-bottom: 2.0pt;\">\n<li style=\"margin: 2pt 0in 2pt 0px; font-size: 10pt; font-family: Arial, sans-serif;\"><span style=\"color: black;\">Own availability, latency, and performance targets for AI platform services and data infrastructure running on AWS</span></li>\n<li style=\"margin: 2pt 0in 2pt 0px; font-size: 10pt; font-family: Arial, sans-serif;\"><span style=\"color: black;\">Design and implement monitoring, alerting, and observability frameworks across the platform stack</span></li>\n<li style=\"margin: 2pt 0in 2pt 0px; font-size: 10pt; font-family: Arial, sans-serif;\"><span style=\"color: black;\">Lead incident response, root cause analysis, and post-mortem processes for platform-level outages or degradations</span></li>\n<li style=\"margin: 2pt 0in 2pt 0px; font-size: 10pt; font-family: Arial, sans-serif;\"><span style=\"color: black;\">Define and track SLOs/SLAs for core platform primitives including RAG pipelines, agent orchestration services, and model access layers</span></li>\n<li style=\"margin: 2pt 0in 2pt 0px; font-size: 10pt; font-family: Arial, sans-serif;\"><span style=\"color: black;\">Proactively identify reliability risks and drive engineering improvements before they become production issues</span></li>\n<li style=\"margin: 2pt 0in 2pt 0px; font-size: 10pt; font-family: Arial, sans-serif;\"><span style=\"color: black;\">Build and maintain runbooks, disaster recovery procedures, and operational documentation</span></li>\n\n<p style=\"margin: 8pt 0in 3pt; font-size: 10pt; font-family: Arial, sans-serif;\"><u><span style=\"color: black;\">DevOps &amp; Delivery Automation</span></u></p>\n<ul style=\"margin-top: 2.0pt; margin-bottom: 2.0pt;\">\n<li style=\"margin: 2pt 0in 2pt 0px; font-size: 10pt; font-family: Arial, sans-serif;\"><span style=\"color: black;\">Design, build, and maintain CI/CD pipelines for AI platform components, data pipelines, and internal applications</span></li>\n<li style=\"margin: 2pt 0in 2pt 0px; font-size: 10pt; font-family: Arial, sans-serif;\"><span style=\"color: black;\">Own infrastructure-as-code (IaC) practices across the team using tools such as Terraform or AWS CDK</span></li>\n<li style=\"margin: 2pt 0in 2pt 0px; font-size: 10pt; font-family: Arial, sans-serif;\"><span style=\"color: black;\">Manage and optimize AWS environments including ECS, Lambda, S3, RDS, Redshift, API Gateway, and related services</span></li>\n<li style=\"margin: 2pt 0in 2pt 0px; font-size: 10pt; font-family: Arial, sans-serif;\"><span style=\"color: black;\">Implement and enforce security, compliance, and cost optimization best practices across AWS infrastructure</span></li>\n<li style=\"margin: 2pt 0in 2pt 0px; font-size: 10pt; font-family: Arial, sans-serif;\"><span style=\"color: black;\">Automate deployment, scaling, and configuration management to reduce manual operational overhead</span></li>\n<li style=\"margin: 2pt 0in 2pt 0px; font-size: 10pt; font-family: Arial, sans-serif;\"><span style=\"color: black;\">Partner with AI Platform Engineers to containerize and operationalize AI services and agent frameworks</span></li>\n<li style=\"margin: 2pt 0in 2pt 0px; font-size: 10pt; font-family: Arial, sans-serif;\"><span style=\"color: black;\">Support Data &amp; AI Engineers with environment management, access controls, and deployment tooling for Polaris and data pipeline infrastructure</span></li>\n\n<p style=\"margin: 8pt 0in 3pt; font-size: 10pt; font-family: Arial, sans-serif;\"><u><span style=\"color: black;\">Cross-Team Enablement</span></u></p>\n<ul style=\"margin-top: 2.0pt; margin-bottom: 2.0pt;\">\n<li style=\"margin: 2pt 0in 2pt 0px; font-size: 10pt; font-family: Arial, sans-serif;\"><span style=\"color: black;\">Serve as the operational backbone for the AI platform team – ensuring engineers can ship and iterate quickly without being blocked by infrastructure concerns</span></li>\n<li style=\"margin: 2pt 0in 2pt 0px; font-size: 10pt; font-family: Arial, sans-serif;\"><span style=\"color: black;\">Contribute to our “factory model” vision by making deployment and reliability a repeatable, scalable capability rather than an ad hoc function</span></li>\n\n</ul></ul></ul></div>"
    },
    {
      "text": "Other Job Duties",
      "content": "<div>\n\n<li>Other duties as assigned by supervisor or HHAeXchange leader.</li>\n\n</div>"
    },
    {
      "text": "Travel Requirements",
      "content": "\n<li>Travel up to 10%, including overnight travel</li>\n"
    },
    {
      "text": "Required Education, Experience, Certifications and Skills",
      "content": "<div>\n<ul style=\"margin-top: 2.0pt; margin-bottom: 2.0pt;\">\n<li style=\"margin: 2pt 0in 2pt 0px; font-size: 10pt; font-family: Arial, sans-serif;\"><span style=\"color: black;\">3+ years of professional experience in a DevOps, SRE, or platform engineering role</span></li>\n<li style=\"margin: 2pt 0in 2pt 0px; font-size: 10pt; font-family: Arial, sans-serif;\"><span style=\"color: black;\">Hands-on AWS experience required – AgentCore, Bedrock, ECS, Lambda, S3, RDS, Redshift, CloudWatch, IAM, VPC, and related services</span></li>\n<li style=\"margin: 2pt 0in 2pt 0px; font-size: 10pt; font-family: Arial, sans-serif;\"><span style=\"color: black;\">Experience with infrastructure-as-code tools such as Terraform or AWS CDK</span></li>\n<li style=\"margin: 2pt 0in 2pt 0px; font-size: 10pt; font-family: Arial, sans-serif;\"><span style=\"color: black;\">Strong CI/CD experience with tools such as GitHub Actions</span></li>\n<li style=\"margin: 2pt 0in 2pt 0px; font-size: 10pt; font-family: Arial, sans-serif;\"><span style=\"color: black;\">Experience with containerization and orchestration (Docker, ECS, or Kubernetes)</span></li>\n<li style=\"margin: 2pt 0in 2pt 0px; font-size: 10pt; font-family: Arial, sans-serif;\"><span style=\"color: black;\">Familiarity with AI/ML infrastructure patterns – model serving, vector databases, pipeline orchestration (strongly preferred)</span></li>\n<li style=\"margin: 2pt 0in 2pt 0px; font-size: 10pt; font-family: Arial, sans-serif;\"><span style=\"color: black;\">Experience with observability and monitoring tooling (Datadog, CloudWatch)</span></li>\n<li style=\"margin: 2pt 0in 2pt 0px; font-size: 10pt; font-family: Arial, sans-serif;\"><span style=\"color: black;\">Prior experience in a SaaS environment</span></li>\n<li style=\"margin: 2pt 0in 2pt 0px; font-size: 10pt; font-family: Arial, sans-serif;\"><span style=\"color: black;\">Strong verbal and written communication skills with ability to collaborate across technical and non-technical stakeholders</span></li>\n<li style=\"margin: 2pt 0in 2pt 0px; font-size: 10pt; font-family: Arial, sans-serif;\"><span style=\"color: black;\">Self-starter with a proactive approach to identifying and resolving infrastructure risk before it impacts delivery</span></li>\n<li style=\"margin: 2pt 0in 2pt 0px; font-size: 10pt; font-family: Arial, sans-serif;\"><span style=\"color: black;\">Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role.</span></li>\n\n</ul></div>"
    }
  ],
  "country": "US",
  "createdAt": 1781545485242,
  "updatedAt": null,
  "categories": {
    "team": "Business Operations",
    "location": "New York City Metropolitan Area",
    "commitment": "Full Time",
    "department": "General and Administration",
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      "Washington DC-Baltimore Area",
      "Greater Minneapolis-St. Paul Area"
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