Director of Business Operations – Logistics Technology Platform

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    "description": "<p><span style=\"color: rgb(50, 50, 52); font-size: 14pt; font-style: italic\">Own the process. Drive execution. Deliver results</span><span style=\"color: rgb(50, 50, 52); font-size: 10pt; font-weight: bold\">.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(236, 109, 50); font-size: 10pt; font-weight: 900\">WHO IS RENEW CAPITAL?</span></p>\n<p><span style=\"font-size: 10pt\">At Renew Capital, we transform Africa’s investment landscape by partnering with governments and other stakeholders and leveraging venture capital to unlock opportunities where others see obstacles. Our mission is to scale high-potential startups, connect them with global investors, and build them into market leaders. Through our pioneering blended-finance model, we are a leading pan-African investment firm focused on early stage startups. Since 2012, we’ve mobilized millions in capital, fueling enterprises that drive prosperity and redefine Africa’s economic future. At Renew Capital, we don’t just invest—we ignite ecosystems, catalyze industries, and accelerate nations toward sustainable growth.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(236, 109, 50); font-size: 10pt; font-weight: 900\">ROLE SUMMARY</span></p>\n<p><span style=\"color: rgb(50, 50, 52); font-size: 10pt; font-weight: bold\">Location:</span><span style=\"color: rgb(50, 50, 52); font-size: 10pt\"> Addis Ababa, Ethiopia</span><span style=\"color: rgb(50, 50, 52); font-size: 10pt\"><br></span><span style=\"color: rgb(50, 50, 52); font-size: 10pt; font-weight: bold\">Reports to:</span><span style=\"color: rgb(50, 50, 52); font-size: 10pt\"> Board of Directors / Renew Capital Operating Partner</span><span style=\"color: rgb(50, 50, 52); font-size: 10pt\"><br></span><span style=\"color: rgb(50, 50, 52); font-size: 10pt; font-weight: bold\">Languages:</span><span style=\"color: rgb(50, 50, 52); font-size: 10pt\"> Fluency in English and Amharic (Preferred)</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">We are seeking an exceptional executive to take on a CEO-level mandate to scale one of Renew Capital’s most promising logistics and digital commerce platforms in Ethiopia. This venture has a proven product, active operations, and strong investor backing and is entering a critical phase of scale.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">This role offers a rare opportunity to shape company strategy, build a high-performing leadership team and define the future of last-mile logistics in one of Africa’s fastest-growing markets.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">The ideal candidate is a strategic operator who thrives in fast-paced environments, understands the intersection of technology and logistics and can lead teams to execute bold growth plans.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(50, 50, 52); font-size: 12pt; font-weight: bold\">Responsibilities</span></p>\n<p><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">The Managing Director’s mandate is anchored in three priorities: scaling the business sustainably, building a strong leadership team and operating culture and aligning execution with board and investor expectations.</span></p>\n<p><span style=\"color: rgb(50, 50, 52); font-size: 10pt; font-weight: bold\">1. Growth Strategy &amp; Execution</span></p>\n<ul>\n<li><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">Lead the company’s next stage of growth, expanding customer segments, delivery capacity and platform reach.</span></li>\n<li><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">Translate board-level strategic goals into measurable execution plans across sales, ops and product.</span></li>\n<li><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">Identify and pursue new revenue streams, product opportunities and strategic partnerships.</span></li>\n<li><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">Drive margin improvements and sustainable unit economics at scale.</span></li>\n</ul>\n<p><span style=\"color: rgb(50, 50, 52); font-size: 10pt; font-weight: bold\">2. Team &amp; Culture Leadership</span></p>\n<ul>\n<li><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">Build, lead and inspire a cross-functional team across operations, logistics, tech and customer service.</span></li>\n<li><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">Develop internal systems, SOPs and talent development frameworks to support scaling.</span></li>\n<li><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">Foster a culture of accountability, transparency and mission-driven hustle.</span></li>\n<li><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">Recruit and onboard key hires to strengthen the management team.</span></li>\n</ul>\n<p><span style=\"color: rgb(50, 50, 52); font-size: 10pt; font-weight: bold\">3. Product, Tech &amp; Logistics Oversight</span></p>\n<ul>\n<li><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">Work with tech leads to continuously improve platform usability, reliability and integration with logistics systems.</span></li>\n<li><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">Oversee operational design — including dispatch optimization, fleet efficiency and customer experience.</span></li>\n<li><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">Use data to inform real-time decision-making and long-term innovation.</span></li>\n</ul>\n<p><span style=\"color: rgb(50, 50, 52); font-size: 10pt; font-weight: bold\">4. Sales, Partnerships &amp; Commercial Success</span></p>\n<ul>\n<li><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">Lead enterprise and SMB sales growth, pricing strategy and client retention efforts.</span></li>\n<li><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">Represent the company in high-level partnership and regulatory discussions.</span></li>\n<li><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">Drive customer loyalty by aligning sales, product and fulfillment functions.</span></li>\n<li><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">Serve as a public face of the company in Ethiopia.</span></li>\n</ul>\n<p><span style=\"color: rgb(50, 50, 52); font-size: 10pt; font-weight: bold\">5. Board Collaboration &amp; Investor Alignment</span></p>\n<ul>\n<li><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">Report to the board and investors on performance, risks and opportunities.</span></li>\n<li><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">Deliver clear financials, KPIs and strategic updates on a monthly/quarterly basis.</span></li>\n<li><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">Support future fundraising or financing rounds with data, narrative and pitch readiness.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(50, 50, 52); font-size: 12pt; font-weight: bold\">What Success Looks Like</span></p>\n<ul>\n<li><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">Revenue growth accelerates year over year, with strong unit economics.</span></li>\n<li><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">The team is aligned, growing and executing consistently across functions.</span></li>\n<li><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">Platform usage increases in both consumer and enterprise segments.</span></li>\n<li><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">The company becomes the leading logistics-tech brand in Ethiopia and expands regionally.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(50, 50, 52); font-size: 12pt; font-weight: bold\">You Might Be a Fit If You...</span></p>\n<ul>\n<li><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">Are energized by building in complex, high-growth environments and are motivated by ownership, impact and long-term value creation.</span></li>\n<li><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">Have 8–12+ years in operations, logistics, marketplace platforms or fast-scaling tech ventures.</span></li>\n<li><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">Have held senior leadership roles (CEO, COO, Commercial Director, GM) with full P&amp;L responsibility.</span></li>\n<li><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">Can lead in both English and ideally Amharic across boardrooms and delivery hubs.</span></li>\n<li><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">Are equally comfortable making high-level strategic decisions and rolling up your sleeves.</span></li>\n<li><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">Have a track record of scaling teams, driving revenue and building systems from scratch.</span></li>\n<li><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">Believe in Africa’s potential and want to help build companies that matter.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(50, 50, 52); font-size: 12pt; font-weight: bold\">Why This Role Matters</span></p>\n<p><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">The company has moved beyond early validation and is entering a critical scale phase. The Managing Director will be entrusted with transforming a strong foundation into a category-leading platform strengthening unit economics, expanding reach, and building the systems, team and culture required for sustainable growth.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(50, 50, 52); font-size: 10pt; font-weight: bold\">More About Renew Capital</span></p>\n<p><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">We invite you to learn more about Renew Capital by visiting our website: </span><a href=\"http://www.renewcapital.com\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-size: 10pt\">www.renewcapital.com</span></a><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">. </span></p>\n<p><br></p>\n<p><span style=\"color: rgb(50, 50, 52); font-size: 10pt; font-weight: bold\">Application Process</span></p>\n<p><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">Renew Capital invites qualified applicants to fill out the application form on our website </span><a href=\"https://renewcapital.bamboohr.com/careers/26?source=aWQ9MjM%3D\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-size: 10pt\">here</span></a><span style=\"color: rgb(50, 50, 52); font-size: 10pt\">.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(50, 50, 52); font-size: 10pt; font-style: italic\">Renew Capital is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status, or any other basis prohibited by law. Further, Renew Capital supports gender-based pay equity and is committed to compensating women and men equally, for equal work.</span></p>",
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