Implementation Manager – Italian speaker

{
  "content_hash": "21097035cab45d03311c6fadc5c8487e809138f3fb9d1a06596ccec8a976827c",
  "source_hash": "334bdf15aee32943074432be8327021ccb55c0014f40678d13b1d461cc6aaef5",
  "last_changed_at": "2026-05-30T05:58:19.490Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Barcelona",
    "city": null,
    "region": null,
    "country": "Barcelona",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T07:58:59.302Z",
  "launch_scope": {
    "reason": "personio_production_catalog",
    "included": true,
    "location": {
      "raw": "Barcelona",
      "city": null,
      "region": null,
      "country": "Barcelona",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "Barcelona"
    ]
  },
  "remote_policy": "hybrid",
  "salary_period": null,
  "workplace_type": "hybrid",
  "salary_currency": null
}

{}

{
  "id": "2611426",
  "name": "Implementation Manager – Italian speaker",
  "office": "Barcelona",
  "keywords": [],
  "schedule": "full-time",
  "createdAt": "2026-04-23T12:14:05+00:00",
  "seniority": "experienced",
  "department": "Customer Experience C&E",
  "occupation": "technical_customer_service",
  "subcompany": "EQS Group RegTech, S.L.U.",
  "employmentType": "permanent",
  "jobDescriptions": [
    {
      "name": "JOIN OUR TEAM",
      "value": "<p style=\"margin:0px;padding:0px;font-weight:normal;font-style:normal;background-color:transparent;text-align:left;\"><span style=\"margin:0px;padding:0px;color:rgb(0,0,0);font-size:12px;font-style:italic;line-height:16px;font-family:Arial, Helvetica, sans-serif;\"><span style=\"margin:0px;padding:0px;\">Join EQS Group in Barcelona and help customers turn complex compliance and governance requirements into structured, successful software rollouts. As an Implementation Manager, you will guide clients from kickoff to go-live, combining project coordination, product understanding, and clear communication to create trust early in the customer journey and lay the foundation for long-term customer satisfaction, engagement, and retention. You will be part of our Professional Services environment, working closely with colleagues across teams to deliver smooth onboarding experiences and continuously improve how we implement our solutions.</span></span><span style=\"margin:0px;padding:0px;font-size:12px;line-height:16px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);\"> </span><span style=\"font-size:12px;\"><br><br></span></p><p style=\"margin:auto 0px;padding:0px;font-weight:normal;font-style:normal;background-color:transparent;text-align:left;\"><span style=\"margin:0px;padding:0px;color:rgb(0,0,0);font-size:12px;line-height:16px;font-family:Arial, Helvetica, sans-serif;font-weight:bold;\"><span style=\"margin:0px;padding:0px;\">EQS Group</span></span><span style=\"margin:0px;padding:0px;color:rgb(0,0,0);font-size:12px;line-height:16px;font-family:Arial, Helvetica, sans-serif;\"><span style=\"margin:0px;padding:0px;\"> is a leading international cloud software provider in the areas of</span></span><span style=\"margin:0px;padding:0px;color:rgb(0,0,0);font-size:12px;line-height:16px;font-family:Arial, Helvetica, sans-serif;font-weight:bold;\"><span style=\"margin:0px;padding:0px;\"> Compliance & Ethics, Data Privacy, Sustainability Management, and Investor Relations</span></span><span style=\"margin:0px;padding:0px;color:rgb(51,51,51);font-size:12px;line-height:16px;font-family:Arial, Helvetica, sans-serif;\"><span style=\"margin:0px;padding:0px;\">.</span></span><span style=\"margin:0px;padding:0px;color:rgb(0,0,0);font-size:12px;line-height:16px;font-family:Arial, Helvetica, sans-serif;\"><span style=\"margin:0px;padding:0px;\"> We help thousands of companies worldwide </span><span style=\"margin:0px;padding:0px;\">to cultivate</span><span style=\"margin:0px;padding:0px;\"> trust by </span><span style=\"margin:0px;padding:0px;\">simplifying complex</span><span style=\"margin:0px;padding:0px;\"> processes, ensuring transparency, and enabling clear communication with stakeholders.   </span></span><span style=\"margin:0px;padding:0px;font-size:12px;line-height:16px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);\"><span style=\"margin:0px;padding:0px;\"> </span><br style=\"margin:0px;padding:0px;\"> </span></p><p style=\"margin:auto 0px;padding:0px;font-weight:normal;font-style:normal;background-color:transparent;text-align:left;\"><span style=\"margin:0px;padding:0px;color:rgb(0,0,0);font-size:12px;line-height:16px;font-family:Arial, Helvetica, sans-serif;\"><span style=\"margin:0px;padding:0px;\">Our success is built on our people. We bring together talented individuals who care about doing meaningful work, take pride in what they do, and support one another to achieve more together. We believe </span></span><span style=\"margin:0px;padding:0px;color:rgb(0,0,0);font-size:12px;line-height:16px;font-family:Arial, Helvetica, sans-serif;font-weight:bold;\"><span style=\"margin:0px;padding:0px;\">passion</span></span><span style=\"margin:0px;padding:0px;color:rgb(0,0,0);font-size:12px;line-height:16px;font-family:Arial, Helvetica, sans-serif;\"><span style=\"margin:0px;padding:0px;\"> and </span></span><span style=\"margin:0px;padding:0px;color:rgb(0,0,0);font-size:12px;line-height:16px;font-family:Arial, Helvetica, sans-serif;font-weight:bold;\"><span style=\"margin:0px;padding:0px;\">trust</span></span><span style=\"margin:0px;padding:0px;color:rgb(0,0,0);font-size:12px;line-height:16px;font-family:Arial, Helvetica, sans-serif;\"><span style=\"margin:0px;padding:0px;\"> </span><span style=\"margin:0px;padding:0px;\">aren’t</span><span style=\"margin:0px;padding:0px;\"> just values — </span><span style=\"margin:0px;padding:0px;\">they’re</span><span style=\"margin:0px;padding:0px;\"> at the core of how we </span><span style=\"margin:0px;padding:0px;\">operate</span><span style=\"margin:0px;padding:0px;\">,</span></span><span style=\"margin:0px;padding:0px;color:rgb(0,0,0);font-size:12px;font-style:italic;line-height:16px;font-family:Arial, Helvetica, sans-serif;\"><span style=\"margin:0px;padding:0px;\"> every day</span></span><span style=\"margin:0px;padding:0px;color:rgb(0,0,0);font-size:12px;line-height:16px;font-family:Arial, Helvetica, sans-serif;\"><span style=\"margin:0px;padding:0px;\">.</span></span><span style=\"margin:0px;padding:0px;font-size:12px;line-height:16px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);\"> </span><span style=\"font-size:12px;\"><br><br></span></p><p style=\"margin:0px;padding:0px;font-weight:normal;font-style:normal;background-color:rgb(255,255,255);text-align:left;\"><span style=\"margin:0px;padding:0px;color:rgb(0,0,0);font-size:12px;line-height:18.4px;font-family:Arial, Helvetica, sans-serif;\"><span style=\"margin:0px;padding:0px;\">Our mission is to </span></span><span style=\"margin:0px;padding:0px;color:rgb(0,0,0);font-size:12px;line-height:18.4px;font-family:Arial, Helvetica, sans-serif;font-weight:bold;\"><span style=\"margin:0px;padding:0px;\">Create Trusted Companies</span></span><span style=\"margin:0px;padding:0px;color:rgb(0,0,0);font-size:12px;line-height:18.4px;font-family:Arial, Helvetica, sans-serif;\"><span style=\"margin:0px;padding:0px;\">. If you share our passion for our mission, </span><span style=\"margin:0px;padding:0px;\">we’d</span><span style=\"margin:0px;padding:0px;\"> love to have you help us turn it into reality.</span></span><span style=\"margin:0px;padding:0px;font-size:12px;line-height:18.4px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);\"> </span></p><p style=\"margin:0px;padding:0px;font-weight:normal;font-style:normal;background-color:rgb(255,255,255);text-align:justify;\"><span style=\"margin:0px;padding:0px;font-size:12px;line-height:16px;font-family:Arial, Helvetica, sans-serif;\"> </span></p>"
    },
    {
      "name": "OUR CULTURE DRIVES OUR BENEFITS",
      "value": "<ul style=\"list-style-type:disc;margin-left:0px;\"><li style=\"margin-left:0px;font-family:Arial, Helvetica, sans-serif;font-size:12px;\"><span style=\"margin:0px;padding:0px;color:rgb(0,0,0);line-height:16px;font-weight:bold;\"><span style=\"margin:0px;padding:0px;\">You're</span><span style=\"margin:0px;padding:0px;\">important.</span></span><span style=\"margin:0px;padding:0px;color:rgb(0,0,0);line-height:16px;\"><span style=\"margin:0px;padding:0px;\">We foster a trusting environment and lifelong learning to support your individual development. Set personal development goals, receive support and regular feedback – we</span><span style=\"margin:0px;padding:0px;\">give you the tools to succeed.</span></span></li><li style=\"margin-left:0px;font-family:Arial, Helvetica, sans-serif;font-size:12px;\"><span style=\"margin:0px;padding:0px;color:rgb(0,0,0);line-height:16px;font-weight:bold;\"><span style=\"margin:0px;padding:0px;\"> Living our values.</span></span><span style=\"margin:0px;padding:0px;color:rgb(0,0,0);line-height:16px;\"><span style=\"margin:0px;padding:0px;\">Our values connect us. They shape how we work and collaborate across teams and cultures, creating belonging, trust, and an environment where everyone can thrive.</span></span></li><li style=\"margin-left:0px;font-family:Arial, Helvetica, sans-serif;font-size:12px;\"><span style=\"margin:0px;padding:0px;color:rgb(0,0,0);line-height:16px;font-weight:bold;\"><span style=\"margin:0px;padding:0px;\">Great atmosphere.</span></span><span style=\"margin:0px;padding:0px;color:rgb(0,0,0);line-height:16px;\"><span style=\"margin:0px;padding:0px;\">We cultivate a dynamic culture where shared goals bring us together. From unforgettable company events to volunteering initiatives, we inspire and empower each other to make a positive impact.</span></span></li><li style=\"margin-left:0px;font-family:Arial, Helvetica, sans-serif;font-size:12px;\"><span style=\"margin:0px;padding:0px;color:rgb(0,0,0);line-height:16px;font-weight:bold;\"><span style=\"margin:0px;padding:0px;\">Work-life balance isa must.</span></span><span style=\"margin:0px;padding:0px;color:rgb(0,0,0);line-height:16px;\"><span style=\"margin:0px;padding:0px;\"> Work in a modern office, in the heart of Barcelona. In addition, we offer flexibility through our hybrid-working model, conveniently arrange your working hours, and the ability to work from abroad within the EU. We provide you with 24 days of paid vacation – because we also value your free time.</span></span></li><li style=\"margin-left:0px;font-family:Arial, Helvetica, sans-serif;font-size:12px;\"><span style=\"margin:0px;padding:0px;color:rgb(0,0,0);line-height:16px;font-weight:bold;\"><span style=\"margin:0px;padding:0px;\">Special Perks Just for You.</span></span><span style=\"margin:0px;padding:0px;color:rgb(0,0,0);line-height:16px;\"><span style=\"margin:0px;padding:0px;\"> We offer you other exciting benefits such as</span></span><span style=\"margin:0px;padding:0px;color:rgb(0,0,0);line-height:16px;\"><span style=\"margin:0px;padding:0px;\">meal vouchers for your healthy breaks</span></span><span style=\"margin:0px;padding:0px;color:rgb(0,0,0);line-height:16px;\"><span style=\"margin:0px;padding:0px;\">as well as corporate shopping benefits.</span><span style=\"margin:0px;padding:0px;\"> </span></span></li><li style=\"margin-left:0px;font-family:Arial, Helvetica, sans-serif;font-size:12px;\"><span style=\"margin:0px;padding:0px;color:rgb(0,0,0);line-height:16px;font-weight:bold;\"><span style=\"margin:0px;padding:0px;\">Health is a priority.</span></span><span style=\"margin:0px;padding:0px;color:rgb(0,0,0);line-height:16px;\"><span style=\"margin:0px;padding:0px;\"> We offer private health insurance, and you can alsobenefitfrom our corporate mental health counselling!</span></span><span style=\"margin:0px;padding:0px;color:rgb(0,0,0);line-height:16px;\"><span style=\"margin:0px;padding:0px;\"> </span></span></li></ul>"
    },
    {
      "name": "YOUR IMPACT",
      "value": "<span style=\"font-family:Arial, Helvetica, sans-serif;font-size:12px;\">In this role, you will help our customers get value from EQS solutions quickly and confidently. You will manage implementations with a strong customer focus, coordinate stakeholders across the project lifecycle, and contribute ideas that make our onboarding processes even more scalable and effective. <br style=\"border:0px solid;margin:0px;\"></span><ul style=\"border:0px solid;\"><li style=\"border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:12px;\">Own and coordinate end-to-end customer implementation projects for EQS compliance solutions, from kickoff and planning through go-live and handover. </li><li style=\"border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:12px;\">Guide customers through project milestones, timelines, deliverables, trainings, and workshops to ensure a smooth and transparent onboarding experience. </li><li style=\"border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:12px;\">Translate customer needs into structured implementation plans, advise on configuration decisions and rollout approach, and contribute feedback that helps improve our products and internal processes. </li><li style=\"border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:12px;\">Collaborate cross-functionally with Sales, Product, Engineering and other internal stakeholders to keep projects on track and resolve issues proactively. </li><li style=\"border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:12px;\">Manage project delivery by monitoring timelines, scope, risks, issues, dependencies, escalations, and next steps in a structured and customer-oriented way. </li><li style=\"border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:12px;\">Support go-live preparation, validate key implementation documentation, and collaborate with Customer Success and Support to ensure a smooth post-launch handover that sets the foundation for long-term customer satisfaction, engagement, and retention.</li></ul><p style=\"border:0px solid;margin:auto 0px;padding:0px;font-weight:normal;font-style:normal;background-color:transparent;text-align:left;\"><br style=\"border:0px solid;margin:0px;color:rgb(32,32,32);font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-align:left;text-transform:none;background-color:rgb(255,255,255);\"></p>"
    },
    {
      "name": "THIS IS YOU",
      "value": "<ul style=\"border:0px solid;color:rgb(32,32,32);font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);\"><li style=\"border:0px solid;margin:0px;font-size:12px;font-family:Arial, Helvetica, sans-serif;\">You identify with EQS values and bring a responsible, respectful, and trustworthy way of working. </li><li style=\"border:0px solid;margin:0px;font-size:12px;font-family:Arial, Helvetica, sans-serif;\">You have completed a university degree, vocational training, or gained comparable professional experience in a customer-facing environment. </li><li style=\"border:0px solid;margin:0px;font-size:12px;font-family:Arial, Helvetica, sans-serif;\">You bring first professional experience in B2B SaaS, software implementation, onboarding, project coordination, or a similar client-facing role. </li><li style=\"border:0px solid;margin:0px;font-size:12px;font-family:Arial, Helvetica, sans-serif;\">You enjoy managing projects and coordinating multiple stakeholders, and you know how to keep tasks structured and moving forward. </li><li style=\"border:0px solid;margin:0px;font-size:12px;font-family:Arial, Helvetica, sans-serif;\">You have a solid IT affinity and feel comfortable learning new software products, workflows, and system-related topics quickly. </li><li style=\"border:0px solid;margin:0px;font-size:12px;font-family:Arial, Helvetica, sans-serif;\">You are confident using MS Office and working in a structured way with documentation, timelines, and customer communication. </li><li style=\"border:0px solid;margin:0px;font-size:12px;font-family:Arial, Helvetica, sans-serif;\">You have <strong style=\"border:0px solid;margin:0px;font-weight:600;\">C1-level proficiency in both Italian and English (written and spoken).</strong> French or German speaking skills are a strong plus. </li><li style=\"border:0px solid;margin:0px;font-size:12px;font-family:Arial, Helvetica, sans-serif;\">You show initiative, ownership, and a solution-oriented mindset, while staying customer-focused and collaborative. </li><li style=\"border:0px solid;margin:0px;font-size:12px;font-family:Arial, Helvetica, sans-serif;\">You are comfortable using AI-supported tools responsibly to improve efficiency, structure information, or prepare customer-facing work while applying sound judgment and data confidentiality standards. </li></ul><span style=\"font-size:12px;font-family:Arial, Helvetica, sans-serif;\"><strong style=\"border:0px solid;margin:0px;font-weight:600;color:rgb(32,32,32);font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;text-transform:none;background-color:rgb(255,255,255);\">Ideally, you also bring </strong><br style=\"border:0px solid;margin:0px;color:rgb(32,32,32);font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);\"></span><ul style=\"border:0px solid;color:rgb(32,32,32);font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);\"><li style=\"border:0px solid;margin:0px;font-size:12px;font-family:Arial, Helvetica, sans-serif;\">Experience in compliance, governance, regulatory, or other complex B2B software environments. </li><li style=\"border:0px solid;margin:0px;font-size:12px;font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Experience delivering customer trainings, workshops, or onboarding sessions in a SaaS context.</span></li></ul>"
    }
  ],
  "occupationCategory": "customer_support_and_client_care",
  "recruitingCategory": "Customer Success"
}