FCS Sales Administrator

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          "text": "<p><strong>Job Function:</strong></p><p>The job of the Stäubli FCS Sales Administrator is to interact with internal and external customers.</p><p><strong>Reports to:</strong></p><p>FCS Sales Administration Manager – Americas</p><p><strong>Responsibilities and Objectives:</strong></p><p>· Work directly with the customers and the sales engineers to generate quotation for services and parts.<br>\n· Customers portal management<br>\n· Receiving and processing customer orders, ensuring accuracy and timeliness<br>\n· Inventory management, checking stock levels prior to order entry to ensure available inventory is prioritized, optimizing stock usage.<br>\n· Interact with customer to provide or gather administrative information to set up customer in ERP or set up Stäubli as a vendor<br>\n· Process and send invoice to customers for services and parts<br>\n· Communicate frequently with customer to ensure that all expectations are met, proactively resolving any issues or delays, updating customers as needed<br>\n· Daily reporting and order monitoring to ensure all orders are delivered according to the scheduled timeline<br>\n· Contribute to team effort by accomplishing related results as needed<br>\n· Work with internal departments to meet customer’s needs.<br>\n· Assist accounting with past due invoices/accounts resolution<br>\n· Creation of non-conformance reports<br>\n· Participate in training sessions and update order entry processes as needed.<br>\n· Adheres to all safety, quality and environmental standards</p>",
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          "text": "<p><strong>Qualifications:</strong></p><p>· Associate degree in business administration or equivalent work experience required (Customer&#xa0; &#xa0; &#xa0; &#xa0;Service/Inside Sales background preferred)<br>\n· Proficient with ERP SAP system<br>\n· Proficient in Microsoft Office and Microsoft Excel<br>\n· Experienced with Customer relationship Management software (CRM)<br>\n· Quality and customer service driven to consistently satisfy internal and external customers<br>\n· Organized and detail oriented<br>\n· Self-motivated, proactive, and resourceful<br>\n· Positive, professional attitude<br>\n· Establishes and maintains effective working relationships based on mutual trust, respect, and cooperation with manager(s), co-workers and customers<br>\n· Reacts quickly and adapts to changes in priorities, circumstances, and direction<br>\n· Self-starter and work under limited supervision in a fast-paced team environment<br>\n· Must be able to use critical thinking and problem solving to resolve customer issues<br>\n· Exceptional written and verbal communication skills</p><p><strong>Physical Requirements:</strong></p><p>· Prolonged periods sitting at a desk and working on a computer<br>\n· Must be able to lift up to 25 pounds at times<br>\n· Dexterity and accuracy as needed to operate equipment</p>",
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          "text": "<p>Stäubli is a value driven technological solutions provider with four dedicated activities: Electrical&#xa0;Connectors, Fluid Connectors, Robotics and Textile. We strive for innovation and excellence and are market leaders in many industrial segments. Stäubli guarantees high quality, reliability, and performance - our strong basis for the trusted partnership with our customers worldwide.</p>",
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