Population Health & Wellness Medical Assistant

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    "requisitionDescription": "<div><div><div><div><p data-pasted=\"true\"><strong>Title:</strong>&nbsp; &nbsp;Population Health and Wellness Medical Assistant</p><p><strong>&nbsp;</strong></p><p><strong>Reports To:</strong>&nbsp; &nbsp;Care Management Nurse Manager</p><p><strong>&nbsp;</strong></p><p><strong>Direct Reports:&nbsp;</strong>None</p><p><strong>&nbsp;</strong></p><p><strong>Classification/Category:&nbsp;</strong>Clinical Level I / Clinical Support</p><p>&nbsp;</p><p><strong>Workgroup(s)</strong>: &nbsp; Medicare Wellness Workgroup, Care Management, Clinical Staff</p><p><strong>&nbsp;</strong></p><p><strong>Work Status</strong>:&nbsp; &nbsp;Hybrid</p><p><strong>&nbsp;</strong></p><p><strong>Stipend(s):&nbsp;</strong>None</p><p><strong>&nbsp;</strong></p><p><strong>Status:</strong>&nbsp; &nbsp;Non-Exempt</p><p><strong>&nbsp;</strong></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\"><tbody><tr><td valign=\"top\" style=\"width: 100%;\"><p><strong>Summary of Position</strong></p></td></tr></tbody></table><p>&nbsp;</p><p>The Population Health and Wellness Nurse/Medical Assistant plays a critical role in the delivery of quality medical care within the center. &nbsp;This position requires a person with strong clinical skills along with strong data collection/assessment and communication skills. &nbsp;This person is responsible for delivering excellent, high-touch, primary care, and coordinating a patient centered care experience. The Population Health and Wellness Nurse/Medical Assistant provides care as described by the established policies and procedures of RCCHC. &nbsp;This position will provide clinical care in collaboration with other partnerships to achieve positive patient outcomes. &nbsp;The Population Health and Wellness Nurse/Medical Assistant will model behaviors consistent with the published values and the Code of Conduct of RCCHC.</p><p>&nbsp;</p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\"><tbody><tr><td valign=\"top\" style=\"width: 100%;\"><p><strong>RCCHC Mission, Vision and Values</strong></p></td></tr></tbody></table><p>&nbsp;</p><p><strong>Mission</strong>: Great care for every one every day.</p><p><strong>Vision</strong>: Striving to be the primary healthcare provider, dedicated to and supported by the people we serve.</p><p><strong>Values</strong>: (<strong>R</strong>)espectful, (<strong>C</strong>)ompassionate, (<strong>C</strong>)aring, (<strong>H</strong>)onest, (<strong>C</strong>)omitted</p><p>&nbsp;</p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\"><tbody><tr><td valign=\"top\" style=\"width: 100%;\"><p><strong>Population Served</strong></p></td></tr></tbody></table><p>&nbsp;</p><p>Roanoke Chowan Community Health Center will provide open access, community-oriented primary care of the highest quality to all residents within our service area and surrounding counties, regardless of their ability to pay.</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\"><tbody><tr><td valign=\"top\" style=\"width: 100%;\"><p><strong>Minimum Qualifications</strong></p></td></tr></tbody></table><p>&nbsp;</p><ul><li>Must demonstrate competencies in clinical practice; 1-3 years in Clinical setting; preferably 1-3 years as Medical Assistant&nbsp;</li><li>Works effectively with others and is able to organize workload, as well as assume responsibility&nbsp;</li><li>Must be able to work independently, exercise appropriate decision making skills, and function effectively on a team</li><li>Must be able to speak and communicate clearly and effectively</li><li>Excellent organizational, leadership, verbal and written communication skills</li><li>Must be able to effectively handle multiple tasks and priorities in order to meet deadlines</li></ul><p>&nbsp;</p><p><strong>Education</strong>: Graduation from Medical Assistant Certificate program. &nbsp;</p><p>&nbsp;</p><p><strong>Experience</strong>: Requires two years clinical experience. Care management experience preferred.&nbsp;</p><p>&nbsp;</p><p><strong>Certification(s)/Licensure</strong>: Requires a current Certified/Registered Medical Assistant. Health Care Provider CPR certification required.&nbsp;</p><p>&nbsp;</p><p><strong>Knowledge:</strong></p><ul><li>Knowledge and thorough understanding of Federally Qualified Health Centers (FQHC&rsquo;s) in regard to the Federal 330 Public Health Service Act</li><li>Knowledge of thorough understanding of the 340B program</li><li>Knowledge of computer systems and applications.</li></ul><p>&nbsp;</p><p><strong>Skills:</strong></p><ul><li>Skill in exercising a high degree of initiative, judgment, and discretion.</li><li>Skill in analyzing situations accurately and taking effective action.</li><li>Skill in establishing and maintaining effective working relationships with the medical and administrative staff, patients and the community.</li><li>Skill in planning, organizing, and prioritizing work; delegating and achieving goals and objectives.</li><li>Skill in exercising judgment and discretion in developing, interpreting, and implementing departmental policies and procedures.</li><li>Skill in identifying and resolving problems.</li><li>Skill in developing comprehensive reports.</li></ul><p>&nbsp;</p><p><strong>Abilities:</strong></p><ul><li>Ability to plan, organize, and integrate priorities and deadlines.</li><li>Ability to identify, analyze, and interpret complex data and, resolve operational problems.</li><li>Ability to evaluate and make recommendations for continuous quality improvement.</li><li>Ability to evaluate and make recommendations for continuous risk assessment.&nbsp;</li><li>Ability to anticipate and react calmly in emergency situations.</li><li>Ability to communicate clearly and effectively orally and in writing.</li><li>Ability to competently use Microsoft Office, including Word, PowerPoint, Excel, and appropriate organizational software.</li></ul><p>&nbsp;</p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\"><tbody><tr><td valign=\"top\" style=\"width: 100%;\"><p><strong>Essential Functions</strong></p></td></tr></tbody></table><p>&nbsp;</p><ul><li>Performs independent clinical functions using RCCHC established procedures, policies, and guidelines</li><li>Electronic health record proficiency</li><li>Strong communication skills and customer service orientation</li><li>Performs Annual Wellness Visit in accordance with payer and RCCHC guidelines</li><li>Gathers data/Assesses the healthcare, educational and psychosocial needs of the patient/family&nbsp;</li><li>Investigates healthcare options and facilitates communication among the patient, primary care provider and other members of the healthcare team to eliminate barriers and identify interventions for treatment</li><li>Uses motivational interviewing and shared decision-making modalities as appropriate to enhance patient engagement</li><li>Educates/Reinforces education to patient, family and other health care members on the role and purpose of Care Coordination, its processes, disease/case management programs and outcomes and makes referral to appropriate Care Coordination services as needed.</li><li>Administers medications/immunizations as ordered by RCCHC providers, documenting accurately and observing patients for reactions</li><li>Answers and return patient phone calls and other inquiries to ensure accurate and timely communication is facilitated between all members of the care team</li><li>Completes paperwork for assigned providers as per RCCHC guidelines</li><li>Establishes &nbsp;reason for patient&rsquo;s visit, completing the rooming process per established guidelines and documenting accurate data in the EHR &nbsp;</li><li>Assists patients in the preparation for the provider&rsquo;s examination, including undressing, assisting to the table, and dressing</li><li>Accurately reviews and records medications and /or procedures as directed by the provider</li><li>Accurately executes technical procedures when ordered such as EKG&rsquo;s, drawing blood, obtaining and preparing laboratory specimens</li><li>Maintains proper storage and handling of equipment, supplies, and medications</li><li>Maintains a clean and orderly clinical working atmosphere; adequately prepare exam rooms and properly equip laboratory</li><li>Works with patients and family in giving accurate, understandable instructions in diet, special care procedures, medication, patient education</li><li>Participates as an active member of the RCCHC team</li><li>Maintains compliance with workflows, policies and procedures as well as other activities to support PCMH model of care and accreditation</li><li>Other job duties may be required that are not listed above.</li></ul></div></div></div></div>\n",
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