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HomeCompaniesFa Etuy Saasfaeuraprod1 Fa Ocs Oraclecloud Com CX 1Coordinator CS Performance

Coordinator CS Performance

Fa Etuy Saasfaeuraprod1 Fa Ocs Oraclecloud Com CX 1 · Atlanta, Georgia, United States; Atlanta, US · Hybrid · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyFa Etuy Saasfaeuraprod1 Fa Ocs Oraclecloud Com CX 1
TitleCoordinator CS Performance
Normalized title-
Department / teamCustomer Service
LocationAtlanta, GA, United States
Work modelHybrid / Hybrid
Employment type-
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-06-05 / 2026-06-06
Changed / last seen2026-06-06 / 2026-06-06

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PageWhat it containsOpen
Company jobsActive postings from Fa Etuy Saasfaeuraprod1 Fa Ocs Oraclecloud Com CX 1.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Atlanta.Open
Department jobsActive postings in Customer Service.Open
Work model jobsActive Hybrid postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyFa Etuy Saasfaeuraprod1 Fa Ocs Oraclecloud Com CX 1
Source62767b77-70cb-4358-a05f-c6dc380a42e8
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Be part of a team transforming the way goods move around the world. Responsibilities Job Description Regularly review the performance for the Satellite team Foster collaboration between Atlanta teams and Satellite teams Process & Performance Management/Initiatives Drive performance within the team by exceeding quality promises and KPI deliverables Perform Gap analysis if we are away from the target and then assign correct responsibilities within the CS team Present findings to stakeholders and leadership, translating data into actionable recommendations. Identify inefficiencies and gaps in business processes through data analysis. Identify and act upon performance bottlenecks, customer feedback, and offshoring & automation opportunities Participate and support the global/regional projects related to Customer Service Prepare reports and dashboards that provide insights into lead generation, customer engagement, and oveining needs and ensure all team and functional training requirements are recorded and fulfilled Participate in cross-functional area meetings, discussing solutions for daily problems involving other teams Supports the Customer Service team with issues and inquiries Qualifications Qualifications Associates Degree in Logistics, Supply Chain Management, Business Analytics, Data Science, or a related field or 2=+ years of experience in data analysis, logistics, or supply chain performance management. Ability to work independently to drive projects with minimal supervision Excellent organizational skills and attention to detail Strong statistical knowledge, reporting, use of macros, and KPI tracking skills Strong analytical sills with expertise in SQL, Excel, Python, R, or other data tools Excellent problem-solving, communication, and stake holder management skills Ability to interpret complex datasets and present insights in a clear and actionable manner Excellent problem-solving skills with a process-improvement mindset. This position is in the United States and requires eligibility to work in the United States and completion of the employment eligibility form required under federal law. Preferred Experience in process automation using Alteryx, Power Automate, or similar tools. Knowledge of Lean Six Sigman principles or process improvement methodologies familiarity with data warehousing and ETL processes. Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the incumbent is regularly required to sit, talk, and hear. The incumbent regularly uses hands and fingers in the course of daily job duties, including the use of a personal computer. The vision requirement includes close vision. May incur mental stress due to time deadlines. May need to lift up to 15 pounds at times. This job description describes the minimum job requirements. This description is illustrative and does not imply that the functions outlined below are the exclusive standards of this position. Incumbents will be expected to follow additional instructions and perform other related duties as required.

Full job record

Job IDfb32870e4039e423c2ab396101546c1f0e7de769
Org ID070bfd74-99b0-44ad-83ce-c0e1afd0fc51
Source ID62767b77-70cb-4358-a05f-c6dc380a42e8
Board ID62767b77-70cb-4358-a05f-c6dc380a42e8
Provideroracle_hcm
Provider Job Key3614
TitleCoordinator CS Performance
Normalized Title
Statusactive
Activeyes
Location TextAtlanta, Georgia, United States; Atlanta, US
DepartmentCustomer Service
Team
Employment Type
Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
RegionGA
CityAtlanta
Salary RawDescription Be part of a team transforming the way goods move around the world. Responsibilities Job Description Regularly review the performance for the Satellite team Foster collaboration between Atlanta teams and Satellite teams Process & Performance Management/Initiatives Drive performance within the team by exceeding quality promises and KPI deliverables Perform Gap analysis if we are away from the target and then assign correct responsibilities within the CS team Present findings to stakeholders and leadership, translating data into actionable recommendations. Identify inefficiencies and gaps in business processes through data analysis. Identify and act upon performance bottlenecks, customer feedback, and offshoring & automation opportunities Participate and support the global/regional projects related to Customer Service Prepare reports and dashboards that provide insights into lead generation, customer engagement, and oveining needs and ensure all team and functional training requirements are recorded and fulfilled Participate in cross-functional area meetings, discussing solutions for daily problems involving other teams Supports the Customer Service team with issues and inquiries Qualifications Qualifications Associates Degree in Logistics, Supply Chain Management, Business Analytics, Data Science, or a related field or 2=+ years of experience in data analysis, logistics, or supply chain performance management. Ability to work independently to drive projects with minimal supervision Excellent organizational skills and attention to detail Strong statistical knowledge, reporting, use of macros, and KPI tracking skills Strong analytical sills with expertise in SQL, Excel, Python, R, or other data tools Excellent problem-solving, communication, and stake holder management skills Ability to interpret complex datasets and present insights in a clear and actionable manner Excellent problem-solving skills with a process-improvement mindset. This position is in the United States and requires eligibility to work in the United States and completion of the employment eligibility form required under federal law. Preferred Experience in process automation using Alteryx, Power Automate, or similar tools. Knowledge of Lean Six Sigman principles or process improvement methodologies familiarity with data warehousing and ETL processes. Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the incumbent is regularly required to sit, talk, and hear. The incumbent regularly uses hands and fingers in the course of daily job duties, including the use of a personal computer. The vision requirement includes close vision. May incur mental stress due to time deadlines. May need to lift up to 15 pounds at times. This job description describes the minimum job requirements. This description is illustrative and does not imply that the functions outlined below are the exclusive standards of this position. Incumbents will be expected to follow additional instructions and perform other related duties as required.
Salary Min
Salary Max
Salary Currency
Salary Periodday
Source URLhttps://fa-etuy-saasfaeuraprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/3614
Apply URLhttps://fa-etuy-saasfaeuraprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/3614
First Seen At2026-06-06 11:07:07Z
Last Seen At2026-06-06 20:31:05Z
Last Checked At2026-06-06 20:31:05Z
Last Changed At2026-06-06 11:07:07Z
Inactive At
Source Posted At2026-06-05 14:05:04Z
Source Updated At
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