Call Center Representative

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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.37.25/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> <span style=\"font-family: tahoma, sans-serif; font-size: 16px;\"><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.37.25/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"></span><div class=\"fr-view\"><p id=\"isPasted\"><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">US Heart and Vascular is in need of a full time Call Center Representative to join our team at Fort Worth Heart in Granbury, TX.</span></p><p><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"><strong>Responsibilities:</strong></span></p><ul><li><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Schedule and verifies appointments as needed</span></li><li><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Answer incoming calls in a timely manner. Route calls as appropriate.</span></li><li><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Serve as back-up to check-in/check-out due to staffing shortage and patient volume.&nbsp;</span></li><li><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Any other duties as assigned or requested.</span></li></ul><p><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"><strong>Requirements:</strong></span></p><ul><li><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">High School diploma or equivalent.</span></li><li><span style=\"white-space: pre; font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">1 year of call center experience</span></li><li><span style=\"white-space: pre; font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">2 years of customer service experience</span><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">.&nbsp;</span></li><li><span style=\"white-space: pre; font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Healthcare knowledge is preferred</span><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">&nbsp;but not required.</span></li><li><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Bilingual in English and Spanish is required.</span></li><li><span style=\"font-family: tahoma, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Medical Assistant Certification is preferred but not required.</span></li></ul><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;background:white;' id=\"isPasted\"><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: black;\"><strong>About Granbury, TX:</strong></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;background:white;'><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: black;\">Granbury offers the charm of a small town with a rich blend of Texas history, unique culture, and warm hospitality. Its vibrant Historic Granbury Square is the heart of local entertainment, filled with boutique shops, dining, and live performances. Recognized as <em>USA Today&rsquo;s Best Historic Small Town in America</em>, Granbury is a welcoming place to call home with a strong sense of community and character.</span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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