Shift Leader

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    "jobTitle": "Shift Leader",
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    "description": "<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"color:#000000;\">Job Summary</span></strong></span></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">The Shift Lead works productively to fulfill their job requirements and assists the Restaurant Manager in</span></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">achieving restaurant goals of customer satisfaction and profitability.</span></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"> </p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"color:#000000;\">Duties and Responsibilities</span></strong></span></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"color:#000000;\">Essential</span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Serves customers correct, complete orders within service time goals according to the Customer Service Standards, the Priority Guidelines, the telephone and front counter station procedures and if necessary, the Remedy Process.</span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Prepares and ensures consistent, high quality products are served to customers as described in the Little Caesars Orientation and Training Handbook and as shown on the job station helpers.</span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Displays the proper image and follows Little Caesars policies, procedures and standards for conduct as outlined in the Little Caesars Orientation and Training Handbook.</span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Cleans and organizes work stations and ensures the standards for restaurant image are maintained as directed by management and as required by the local health department.</span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Performs cash management responsibilities and ensures compliance by Colleagues to all safety and security procedures as defined in the Little Caesars Orientation and Training Handbook as well any other safety and security procedures issued.</span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Fill in for the manager and cover the store when other leadership isnt available.  </span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Provides direction and feedback to Colleagues and follows up by coaching/counseling to ensure job duties are performed and all Little Caesar standards, procedures and policies are achieved.</span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Performs the task associated with food, paper, labor, and utility cost controls and monitors shift activities to ensure compliance.</span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Completes all paperwork neatly and accurately as described by the Operational Resource Guide (ORG) or as directed by management.</span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Follows all procedures associated with opening and closing the restaurant, appropriately handles unexpected occurrences, and notifies appropriate parties in a timely fashion.</span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Completes assignments as directed by the Restaurant Manager including, but not limited to; daily, weekly and period end paperwork, recruiting and training, marketing, restaurant image and cleanliness.</span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"color:#000000;\">Additional</span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\">Cover additional shifts as assigned.</span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"color:#000000;\">Supervision of Others</span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\">Assist in day-to-day supervision of Clerks. </span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"color:#000000;\">Work Environment</span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\">Typically work is performed in retail store setting.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\">Frequent work around fuel and fuel pumps, around moving vehicles, in parking lots, and on outside grounds.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\">May work in hot or cold environments.</span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"color:#000000;\">Physical Demands</span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\">Able to stand for extended periods of time.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\">Able to sit for extended periods of time.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\">Able to move freely around work location (internal and external).</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\">Able to climb stairs and ladders, kneel, bend, and stoop.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\">Able to push or pull equipment and items.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\">Able to lift up to 55 lbs.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\">Able to move about office/store setting to complete responsibilities.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\">Frequent use of phone, computer, store, and office equipment.</span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"color:#000000;\">Travel</span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\">Negligible</span></span></span></li>\r\n</ul>",
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daily, weekly and period end paperwork, recruiting and training, marketing, restaurant image and cleanliness.\\r\\n\\r\\n\\r\\nAdditional\\r\\n\\r\\n\\r\\n\\tCover additional shifts as assigned.\\r\\n\\r\\n\\r\\nSupervision of Others\\r\\n\\r\\n\\r\\n\\tAssist in day-to-day supervision of Clerks. \\r\\n\\r\\n\\r\\nWork Environment\\r\\n\\r\\n\\r\\n\\tTypically work is performed in retail store setting.\\r\\n\\tFrequent work around fuel and fuel pumps, around moving vehicles, in parking lots, and on outside grounds.\\r\\n\\tMay work in hot or cold environments.\\r\\n\\r\\n\\r\\nPhysical Demands\\r\\n\\r\\n\\r\\n\\tAble to stand for extended periods of time.\\r\\n\\tAble to sit for extended periods of time.\\r\\n\\tAble to move freely around work location (internal and external).\\r\\n\\tAble to climb stairs and ladders, kneel, bend, and stoop.\\r\\n\\tAble to push or pull equipment and items.\\r\\n\\tAble to lift up to 55 lbs.\\r\\n\\tAble to move about office/store setting to complete responsibilities.\\r\\n\\tFrequent use of phone, computer, store, and office equipment.\\r\\n\\r\\n\\r\\nTravel\\r\\n\\r\\n\\r\\n\\tNegligible\\r\\n Knowledge, Skills, and Abilities\\r\\n\\r\\nRequired\\r\\n\\r\\n\\r\\n\\tHave previous experience in restaurants, retail or a position involving customer contact is preferred.\\r\\n\\tStrong verbal and written communication skills.\\r\\n\\tStrong computer skills and able to learn company systems and processes.\\r\\n\\tAdheres to the companys values and ethical expectations\\r\\n\\tAble to effectively multitask.\\r\\n\\tStrong customer service focus.\\r\\n\\tExcellent leadership skills and able to motivate team.\\r\\n\\tHigh integrity and ethics and is trustworthy in cash management.\\r\\n\\tBasic math skills for accurately delivering change to customers, and inventory counts.\\r\\n\\r\\n\\r\\nPreferred\\r\\n\\r\\n\\r\\n\\tHigh School Diploma/GED.\\r\\n\\tOne or more years experience in retail operations or a related field.\\r\\n\\tOne or more years experience in retail management.\\r\\n\\tExperience with Point of Sale, Accounting, and Time Collection systems.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nOther Duties\\r\\n\\r\\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.\",\"responsibilities\":\"Job Summary\\r\\n\\r\\nThe Shift Lead works productively to fulfill their job requirements and assists the Restaurant Manager in\\r\\n\\r\\nachieving restaurant goals of customer satisfaction and profitability.\\r\\n\\r\\n \\r\\n\\r\\nDuties and Responsibilities\\r\\n\\r\\nEssential\\r\\n\\r\\n\\r\\n\\tServes customers correct, complete orders within service time goals according to the Customer Service Standards, the Priority Guidelines, the telephone and front counter station procedures and if necessary, the Remedy Process.\\r\\n\\tPrepares and ensures consistent, high quality products are served to customers as described in the Little Caesars Orientation and Training Handbook and as shown on the job station helpers.\\r\\n\\tDisplays the proper image and follows Little Caesars policies, procedures and standards for conduct as outlined in the Little Caesars Orientation and Training Handbook.\\r\\n\\tCleans and organizes work stations and ensures the standards for restaurant image are maintained as directed by management and as required by the local health department.\\r\\n\\tPerforms cash management responsibilities and ensures compliance by Colleagues to all safety and security procedures as defined in the Little Caesars Orientation and Training Handbook as well any other safety and security procedures issued.\\r\\n\\tFill in for the manager and cover the store when other leadership isnt available.  \\r\\n\\tProvides direction and feedback to Colleagues and follows up by coaching/counseling to ensure job duties are performed and all Little Caesar standards, procedures and policies are achieved.\\r\\n\\tPerforms the task associated with food, paper, labor, and utility cost controls and monitors shift activities to ensure compliance.\\r\\n\\tCompletes all paperwork neatly and accurately as described by the Operational Resource Guide (ORG) or as directed by management.\\r\\n\\tFollows all procedures associated with opening and closing the restaurant, appropriately handles unexpected occurrences, and notifies appropriate parties in a timely fashion.\\r\\n\\tCompletes assignments as directed by the Restaurant Manager including, but not limited to; 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Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.\",\"experienceRequirements\":\"Knowledge, Skills, and Abilities\\r\\n\\r\\nRequired\\r\\n\\r\\n\\r\\n\\tHave previous experience in restaurants, retail or a position involving customer contact is preferred.\\r\\n\\tStrong verbal and written communication skills.\\r\\n\\tStrong computer skills and able to learn company systems and processes.\\r\\n\\tAdheres to the companys values and ethical expectations\\r\\n\\tAble to effectively multitask.\\r\\n\\tStrong customer service focus.\\r\\n\\tExcellent leadership skills and able to motivate team.\\r\\n\\tHigh integrity and ethics and is trustworthy in cash management.\\r\\n\\tBasic math skills for accurately delivering change to customers, and inventory counts.\\r\\n\\r\\n\\r\\nPreferred\\r\\n\\r\\n\\r\\n\\tHigh School Diploma/GED.\\r\\n\\tOne or more years experience in retail operations or a related field.\\r\\n\\tOne or more years experience in retail management.\\r\\n\\tExperience with Point of Sale, Accounting, and Time Collection systems.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nOther Duties\\r\\n\\r\\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.\",\"validThrough\":\"-0001-11-30\"}",
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    "qualifications": "<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"color:#000000;\">Knowledge, Skills, and Abilities</span></strong></span></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"color:#000000;\">Required</span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\">Have previous experience in restaurants, retail or a position involving customer contact is preferred.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\">Strong verbal and written communication skills.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\">Strong computer skills and able to learn company systems and processes.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\">Adheres to the companys values and ethical expectations</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\">Able to effectively multitask.</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"font-size:11pt;\"><span>Strong customer service focus.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"font-size:11pt;\"><span>Excellent leadership skills and able to motivate team.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"font-size:11pt;\"><span>High integrity and ethics and is trustworthy in cash management.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"font-size:11pt;\"><span>Basic math skills for accurately delivering change to customers, and inventory counts.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"color:#000000;\">Preferred</span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\">High School Diploma/GED.</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"font-size:11pt;\"><span>One or more years experience in retail operations or a related field.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"font-size:11pt;\"><span>One or more years experience in retail management.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\">Experience with Point of Sale, Accounting, and Time Collection systems.</span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"> </p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"color:#000000;\">Other Duties</span></strong></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span><span style=\"color:#000000;\">Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</span></span></span></p>",
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