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    "requisitionDescription": "<div><div><p style=\"margin-left:0in;\" data-pasted=\"true\"><strong><span style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Job Summary:&nbsp;</span></strong></p><p style=\"margin-left:0in;\"><span style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>The Configuration Specialist is responsible for preparing, configuring, and implementing computer applications and software systems to ensure a seamless client experience. This role serves as a vital link between Product Management, Engineering, and Customer Care, guiding clients through the implementation process from initial setup to successful launch and transition to support</span></p><p style=\"margin-left:0in;\"><span style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>The ideal candidate ensures that clients don&#39;t just purchase a product, but successfully integrate it into their workflow for a high-value experience.</span></p><p style=\"margin-left:0in;\"><br><span style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'><strong>Duties and Responsibilities</strong></span></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;\"><li style='margin-left: 0in; font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Process Analysis: Analyze, document, and illustrate &quot;as-is&quot; and &quot;to-be&quot; business processes and requirements.</li><li style='margin-left: 0in; font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Documentation: Prepare functional/business requirements, use cases, and instructional manuals.</li><li style='margin-left: 0in; font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Implementation: Configure, test, and deploy business processes and software requirements.</li><li style='margin-left: 0in; font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Product Expertise: Develop a deep technical understanding of the Records Management solution with a fast ramp-up time.</li><li style='margin-left: 0in; font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Strategic Consulting: Leverage platform capabilities to meet partner visions, value propositions, and specific use cases through packaged solutions.</li><li style='margin-left: 0in; font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Client Onboarding: Support customer onboarding using best practices for system setup and long-term utilization.</li><li style='margin-left: 0in; font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Stakeholder Coordination: Balance multiple client engagements simultaneously, maintaining accountability to both internal and external stakeholders.</li><li style='margin-left: 0in; font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Transition &amp; Support: Coordinate with IT for environment setup and manage the &quot;handover&quot; process to the Support organization for post-go-live success.</li><li style='margin-left: 0in; font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Perform other duties as assigned.</li></ul></div><p style=\"margin-left:0in;\"><span style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'><strong><br>&nbsp;Education and Experience:</strong></span></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;\"><li style='margin-left: 0in; font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>5+ years of relevant experience in customer-focused technical engagements.</li><li style='margin-left: 0in; font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Technical Acumen: Strong familiarity with software version control tools, productivity suites, and computer hardware/software integration.</li></ul></div><p style=\"margin-left:0in;\"><span style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'><strong><br>&nbsp;Knowledge, Skills and Abilities:</strong></span></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;\"><li style='margin-left: 0in; font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Communication: Excellent written and verbal communication skills; ability to influence and guide co-workers and customers across departments.</li><li style='margin-left: 0in; font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Soft Skills: Detail-oriented, quick learner, and able to multi-task in a deadline-driven environment.</li><li style='margin-left: 0in; font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Software Proficiency: Advanced knowledge of the Microsoft Product Suite (Word, Excel, Project, and Visio).</li><li style='margin-left: 0in; font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Travel: Ability to travel up to 25% annually.</li></ul></div><p style=\"margin-left:0in;\" data-pasted=\"true\"><span style='font-family: \"times new roman\", serif; font-size: 16px;'><span style=\"color: rgb(0, 0, 0);\"><strong>Work Environment</strong></span><span style=\"color: rgb(0, 0, 0);\">:</span></span></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;\"><li style='margin-left: 0in; font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Office setting with a moderate noise level.</li><li style='margin-left: 0in; font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>The employee will work at an individual workstation, using a telephone and computer.</li></ul></div><p style=\"margin-left:0in;\"><span style='font-family: \"times new roman\", serif; font-size: 16px;'><span style=\"color: rgb(0, 0, 0);\"><strong><br>&nbsp;Physical Demands</strong></span><span style=\"color: rgb(0, 0, 0);\">:</span></span></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;\"><li style='margin-left: 0in; font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Must be able to remain seated for extended periods.</li><li style='margin-left: 0in; font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Regular use of a computer and other office machinery, such as printers and copy machines.</li><li style='margin-left: 0in; font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Occasional movement around the office.</li><li style='margin-left: 0in; font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Frequent communication via telephone.</li></ul></div><p style=\"margin-left:0in;\"><br><span style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'><strong>Neumo Summary:</strong></span></p><p style=\"margin-left:0in;\"><span style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.</span></p><p style=\"margin-left:0in;\"><span style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.</span></p><p style=\"margin-left:0in;\"><span style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.</span></p><p style=\"margin-left:0in;\"><em><span style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.</span></em></p></div></div>\n",
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