Front Desk Associate - PT

{
  "content_hash": "10ac16a52ab6da041cb12d0c75a67e219978475a2729249e50b7170d6b254247",
  "source_hash": "0f1dfbcef469c196dee68c603e16c82fcc8512dcc8055ac8297f726f880ce44a",
  "last_changed_at": "2026-06-23T08:32:13.388Z",
  "active_status": "active"
}

{
  "dedupe": null,
  "language": "en",
  "location": {
    "raw": "Winter Haven, FL, US",
    "city": "Winter Haven",
    "region": "FL",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": 14.25,
  "inferred_at": "2026-06-23T08:32:13.339Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Winter Haven, FL, US",
      "city": "Winter Haven",
      "region": "FL",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}

{}

{
  "json_ld": {
    "url": "https://careers-na-merlinentertainments.icims.com/jobs/13041/front-desk-associate---pt/job",
    "@type": "JobPosting",
    "title": "Front Desk Associate - PT",
    "@context": "http://schema.org",
    "datePosted": "2024-06-23T08:32:03.636Z",
    "description": "<h2>What you'll bring to the team</h2>\n<p>Become part of the magic at <strong>LEGOLAND® Florida Resort</strong>, where we create unforgettable experiences for families from around the world! We’re looking for an enthusiastic and guest-focused <strong>Front Desk Office Associate</strong> to help bring our playful, energetic brand to life. </p>\n<p> </p>\n<p><strong>Candidates should ideally have 6 months to a year of front facing customer service.</strong></p>\n<p> </p>\n<p><strong>Must be able to work a flexible schedule including evenings, weekends and holidays. </strong></p>\n<p> </p>\n<p> </p>\n<p><strong>What you’ll be doing…</strong></p>\n<ul>\n <li><p>Welcome guests with a warm, friendly LEGOLAND® greeting and create a memorable first impression.</p></li>\n <li><p>Assist guests with check-in/check-out, questions, special requests, and concerns while delivering outstanding service.</p></li>\n <li><p>Accurately process payments, reservations, changes, and cancellations according to hotel policies.</p></li>\n <li><p>Handle incoming/outgoing calls through the PBX system with prompt, courteous communication.</p></li>\n <li><p>Work closely with guest services, housekeeping, engineering, and safety teams to meet guest needs.</p></li>\n <li><p>Multi-task in a fast-paced environment while keeping operations organized and on track.</p></li>\n <li><p>Maintain cash controls, balance your shift, and complete required cash drops.</p></li>\n <li><p>Support a fun, team-oriented environment built on respect, professionalism, and exceptional service.</p></li>\n <li><p>Protect guest and employee confidentiality and follow all policies and procedures.</p></li>\n <li><p>Assist with emergencies by contacting the proper personnel when needed.</p></li>\n</ul>\n<p></p>\n<h2>Qualifications & Experience</h2>\n<p><strong>Who we’re looking for…</strong></p>\n<ul>\n <li>High school diploma or GED (or equivalent education/experience) preferred</li>\n <li><p>1 year of hotel front office experience preferred (not required)</p></li>\n <li><p>Experience with hotel property management systems or similar platforms preferred</p></li>\n <li><p>Ability to speak and write English clearly and fluently</p></li>\n <li><p>Strong customer service skills with a professional demeanor</p></li>\n <li><p>Effective verbal and written communication skills</p></li>\n <li><p>Proven conflict resolution abilities</p></li>\n <li><p>Leadership skills that support team and business improvement initiatives</p></li>\n <li><p>Ability to stand for sustained periods of time to attend on-site meetings, perform paperwork activities.</p></li>\n <li><p>Must be able to work a flexible schedule including evenings, weekends and holidays.</p></li>\n</ul>\n<h2>Benefits</h2>\n<p></p>\n<h2>Pay Range</h2>USD $14.25/Hr.",
    "directApply": true,
    "jobLocation": [
      {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "33884",
          "addressRegion": "FL",
          "streetAddress": "1 Legoland Way",
          "addressCountry": "US",
          "addressLocality": "Winter Haven",
          "postOfficeBoxNumber": "UNAVAILABLE"
        }
      }
    ],
    "validThrough": "2027-06-23T08:32:03.636Z",
    "employmentType": "PART_TIME",
    "hiringOrganization": {
      "logo": "https://merlinentertainments.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=2048&hashed=-426694726",
      "name": "LEGOLAND Parks",
      "@type": "Organization",
      "sameAs": "http://merlincareers.com/"
    }
  },
  "detail_meta": {
    "url": "https://careers-na-merlinentertainments.icims.com/jobs/13041/front-desk-associate---pt/job?in_iframe=1",
    "http_status": 200,
    "content_type": "text/html;charset=UTF-8",
    "response_bytes": 39121,
    "compact_response_bytes": 3915,
    "original_response_bytes": 39121
  },
  "sitemap_job": {
    "id": "13041",
    "url": "https://careers-na-merlinentertainments.icims.com/jobs/13041/front-desk-associate---pt/job",
    "slug": "front-desk-associate---pt",
    "lastmod": "2026-06-22T12:20:54-04:00"
  },
  "detail_errors": []
}