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Inside Sales Team Lead

121736be 2871 4cb2 B65d Ae1a27760f33 19000101 000001 · Kent, WA, US, Kent, WA · Active · $43–$43 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company121736be 2871 4cb2 B65d Ae1a27760f33 19000101 000001
TitleInside Sales Team Lead
Normalized title-
Department / team-
LocationKent, WA, United States
Work model-
Employment typeFull Time
Salary$43–$43 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-01 / 2026-06-02
Changed / last seen2026-06-06 / 2026-06-06

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ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Kent.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company121736be 2871 4cb2 B65d Ae1a27760f33 19000101 000001
Sourcedd0fc3aa-9c24-4f40-8fe9-1a4365fb6243
ATS providerADP Workforce Now Recruiting

Description

JOB SUMMARY: The Inside Sales Team Lead is responsible for managing a personal inside sales account base while supporting the leadership, training, and operational consistency of the Inside Sales team. Acting as a senior-level resource, this role partners with Inside Sales Representatives, Outside Sales Representatives, Operations, Purchasing, and Management to provide a world class customer experience while supporting workflow, coaching, onboarding, and team development. SUPERVISORY RESPONSIBILITIES: None. DUTIES/RESPONSIBILITIES: Manage a personal book of inside sales accounts including quotes, order entry, customer communication, and order follow-up Provide leadership and support to the Inside Sales team through coaching, training, and workflow guidance Support onboarding and training for ISR associates on systems, products, customer service expectations, and standard operating procedures Lead by example in delivering a high-quality customer experience through phone and email communication Assist associates in resolving customer concerns, pricing questions, product application issues, and delivery concerns Partner with Operations, Purchasing, Warehouse, and Outside Sales teams to resolve escalated issues and improve service levels Maintain accurate customer and sales activity documentation within CRM and ERP systems Support management with process improvement initiatives, reporting, workflow consistency, and training documentation Participate in interviews and provide feedback regarding ISR candidates when requested Monitor team workflow and assist with prioritization of customer requests, backorders, and service-related issues Provide support for delegated managerial responsibilities during Inside Sales Manager absences Promote company products, services, and programs while supporting margin goals and customer retention Attend and participate in product knowledge, leadership, and sales training opportunities Provide assistance with operational duties and cross-functional support as needed Meet established productivity, response time, accuracy, and service expectations Additional duties as assigned REQUIRED SKILLS/ABILITIES: Strong customer service and communication skills in a fast-paced sales environment Ability to coach, mentor, and support team members professionally and effectively Strong organizational skills with the ability to manage multiple priorities and deadlines Effective problem-solving and decision-making abilities Ability to work collaboratively across departments and maintain professional relationships Strong computer proficiency including ERP systems, CRM platforms, Microsoft Office, and Excel Ability to create and communicate processes, procedures, and training materials Strong attention to detail and follow-through EDUCATION AND EXPERIENCE: High school diploma or equivalent required (college degree preferred) 3-5 years of inside sales, customer service, or distribution experience preferred Prior leadership, coaching, or training experience preferred Experience in building materials, surfacing, woodworking, or distribution environments preferred PHYSICAL REQUIREMENTS: Must be able to talk and hear regularly Must be able to exchange accurate information, constantly operates a computer and telephone and other office machinery, such as copier, printer, and calculator Must be able to remain in a stationary position 80% or more of their time Must be able to reach overhead, standing, walking, bending, carrying materials, kneeling, stooping, bending at the waist, and climbing stairs Must be able occasionally lift and/or move items over 25 pounds WORK ENVIRONMENT: All work is performed within a standard office environment The noise level is usually at a low to moderate level This role routinely uses standard office equipment such as computers, phones, calculators, photocopiers, filing cabinets and fax machines TRAVEL: Travel is estimated at less than 10% of the time. The physical demands and responsibilities described herein are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned, at any time with or without notice. It is the policy of E.B Bradley Co. to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. Associate signature below indicates the associate's understanding of the requirements, essential functions and duties of the position.

Full job record

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Org IDebb8a2d0-8bd0-447a-8cf9-c415f9fbe309
Source IDdd0fc3aa-9c24-4f40-8fe9-1a4365fb6243
Board IDdd0fc3aa-9c24-4f40-8fe9-1a4365fb6243
Provideradp_workforcenow
Provider Job Key524214
TitleInside Sales Team Lead
Normalized Title—
Statusactive
Activeyes
Location TextKent, WA, US, Kent, WA
Department—
Team—
Employment Typefull_time
Workplace Type—
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CountryUnited States
RegionWA
CityKent
Salary Raw43.27 To 43.27 (USD) Hourly
Salary Min43.27
Salary Max43.27
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=121736be-2871-4cb2-b65d-ae1a27760f33&ccId=19000101_000001&lang=en_US&type=JS&jobId=524214&jwId=9200833334352_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=121736be-2871-4cb2-b65d-ae1a27760f33&ccId=19000101_000001&lang=en_US&type=JS&jobId=524214&jwId=9200833334352_1
First Seen At2026-06-02 09:01:03Z
Last Seen At2026-06-06 12:40:30Z
Last Checked At2026-06-06 12:40:30Z
Last Changed At2026-06-06 12:40:30Z
Inactive At—
Source Posted At2026-06-01 16:49:00Z
Source Updated At—
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Extensions
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    "requisitionDescription": "<p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;' data-pasted=\"true\"><strong>JOB SUMMARY:</strong> The Inside Sales Team Lead is responsible for managing a personal inside sales account base while supporting the leadership, training, and operational consistency of the Inside Sales team. Acting as a senior-level resource, this role partners with Inside Sales Representatives, Outside Sales Representatives, Operations, Purchasing, and Management to provide a world class customer experience while supporting workflow, coaching, onboarding, and team development.</p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><strong>SUPERVISORY RESPONSIBILITIES:</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;text-align:justify;\">None.</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong>DUTIES/RESPONSIBILITIES:</strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\">Manage a personal book of inside sales accounts including quotes, order entry, customer communication, and order follow-up</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\">Provide leadership and support to the Inside Sales team through coaching, training, and workflow guidance</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\">Support onboarding and training for ISR associates on systems, products, customer service expectations, and standard operating procedures</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\">Lead by example in delivering a high-quality customer experience through phone and email communication</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\">Assist associates in resolving customer concerns, pricing questions, product application issues, and delivery concerns</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\">Partner with Operations, Purchasing, Warehouse, and Outside Sales teams to resolve escalated issues and improve service levels</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\">Maintain accurate customer and sales activity documentation within CRM and ERP systems</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\">Support management with process improvement initiatives, reporting, workflow consistency, and training documentation</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\">Participate in interviews and provide feedback regarding ISR candidates when requested</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\">Monitor team workflow and assist with prioritization of customer requests, backorders, and service-related issues</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\">Provide support for delegated managerial responsibilities during Inside Sales Manager absences</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\">Promote company products, services, and programs while supporting margin goals and customer retention</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\">Attend and participate in product knowledge, leadership, and sales training opportunities</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\">Provide assistance with operational duties and cross-functional support as needed</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\">Meet established productivity, response time, accuracy, and service expectations</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\">Additional duties as assigned</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><strong><span style=\"color:black;\">REQUIRED SKILLS/ABILITIES:</span></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\">Strong customer service and communication skills in a fast-paced sales environment</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\">Ability to coach, mentor, and support team members professionally and effectively</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\">Strong organizational skills with the ability to manage multiple priorities and deadlines</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\">Effective problem-solving and decision-making abilities</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\">Ability to work collaboratively across departments and maintain professional relationships</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\">Strong computer proficiency including ERP systems, CRM platforms, Microsoft Office, and Excel</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\">Ability to create and communicate processes, procedures, and training materials</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\">Strong attention to detail and follow-through<br>&nbsp;</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong>EDUCATION AND EXPERIENCE:</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family: initial;\">High school diploma or equivalent required (college degree preferred)</li><li style=\"margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family: initial;\">3-5 years of inside sales, customer service, or distribution experience preferred</li><li style=\"margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family: initial;\">Prior leadership, coaching, or training experience preferred</li><li style=\"margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family: initial;\">Experience in building materials, surfacing, woodworking, or distribution environments preferred</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong>PHYSICAL REQUIREMENTS:&nbsp;</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family: initial;\">Must be able to talk and hear regularly</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family: initial;\">Must be able to exchange accurate information, constantly operates a computer and telephone and other office machinery, such as copier, printer, and calculator</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family: initial;\">Must be able to remain in a stationary position 80% or more of their time</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family: initial;\">Must be able to reach overhead, standing, walking, bending, carrying materials, kneeling, stooping, bending at the waist, and climbing stairs</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family: initial;\">Must be able occasionally lift and/or move items over 25 pounds</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong>&nbsp;</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong>WORK ENVIRONMENT:&nbsp;</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family: initial;\">All work is performed within a standard office environment</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family: initial;\">The noise level is usually at a low to moderate level</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family: initial;\">This role routinely uses standard office equipment such as computers, phones, calculators, photocopiers, filing cabinets and fax machines</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong>TRAVEL:&nbsp;</strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\">Travel is estimated at less than 10% of the time.</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;' data-pasted=\"true\">The physical demands and responsibilities described herein are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'>The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned, at any time with or without notice.</p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'>It is the policy of E.B Bradley Co. to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.</p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'>Associate signature below indicates the associate&#39;s understanding of the requirements, essential functions and duties of the position.</p></div>\n",
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