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Service Manager

D67972f6 2662 4b87 9a95 65a94ba7fb82 19000101 000001 · Urbandale, IA, US, Urbandale, IA · Remote · Active · $90,000–$100,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyD67972f6 2662 4b87 9a95 65a94ba7fb82 19000101 000001
TitleService Manager
Normalized title-
Department / team-
LocationUrbandale, IA, United States
Work modelRemote / Remote
Employment typeFull Time
Salary$90,000–$100,000 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-18 / 2026-06-19
Changed / last seen2026-06-20 / 2026-06-20

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PageWhat it containsOpen
Company jobsActive postings from D67972f6 2662 4b87 9a95 65a94ba7fb82 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Urbandale.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyD67972f6 2662 4b87 9a95 65a94ba7fb82 19000101 000001
Source140243fa-8983-486c-ab3b-5a04ecb7a3d1
ATS providerADP Workforce Now Recruiting

Description

Field Service Manager Location: Urbandale/Des Moines Metro, IA Work Style: On-site with Field Travel About the Role MyTech24 is growing its Des Moines market and seeking a Field Service Manager to lead and develop a team of field technicians. This is a high-impact role at the intersection of technical expertise and frontline leadership. You will serve as the technical anchor and cultural cornerstone for a team that is eager for strong, steady, respectful guidance. The right person will build technical capabilities across the team, drive operational efficiency, and position the market for significant growth. Why Join Us? High-impact role with strong earning potential Uncapped commission structure Opportunity to grow and expand across multiple markets Collaborative and fast-paced environment Direct impact on company growth and success Full-time position with flexible, field-based schedule Travel as needed to support business development Base salary of $100,000 plus uncapped commission High earning potential based on performance Key Responsibilities : Provide Technical Support: Serve as the primary technical resource for field technicians, offering hands-on and remote troubleshooting support; respond to escalations via phone, video, and on-site as needed, and guide technicians through complex equipment issues. Lead and Develop Team: Manage, coach, and grow a team of 6–7 technicians (expanding to 10–12), fostering a respectful, inclusive, and high-performance culture while setting clear expectations around professionalism and customer service. Drive Technician Performance: Conduct regular performance conversations, establish incremental productivity targets, and implement development plans to close skill gaps and elevate individual and team performance. Oversee Operations: Review service orders, make informed decisions on complex or high-value jobs, and ensure efficient execution while improving technician utilization and maintaining strong customer satisfaction standards. Collaborate Cross-Functionally: Partner closely with dispatch, operations, and leadership teams to ensure alignment on scheduling, service delivery, and overall business objectives. Support Market Growth: Contribute to revenue growth by building team capability, supporting new account acquisition, and assisting in the scoping and execution of larger projects (e.g., HVAC installs, walk-in systems). Required Qualifications : Minimum of 3–5 years of hands-on experience in commercial foodservice equipment repair, HVAC/refrigeration, or hot-side systems Strong mechanical aptitude with proven troubleshooting and problem-solving ability Demonstrated leadership presence with the ability to effectively manage diverse personalities and remain composed under pressure Excellent communication skills, with the ability to engage and influence both field technicians and operations leadership Highly organized, accountable, and driven to continuously develop both themselves and their team Preferred Qualifications: Previous supervisory or field service management experience preferred; high-potential technicians with strong leadership ability will also be considered Experience working on both hot-side (commercial cooking equipment) and cold-side (HVAC/refrigeration) systems EPA certification preferred, but not required for candidates with a strong hot-side background Experience scoping, estimating, or bidding large commercial HVAC or refrigeration installation projects is a plus Benefits: Company uniforms, phone, vehicle, and gas card Medical, vision, and dental insurance and short-term disability plans Company paid long term disability and life insurance Paid time off and paid holidays 401(k) retirement savings plan with Company match and immediate vesting Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. For more information about Tech24 and our career opportunities visit https://www.mytech24.com/careers/

Full job record

Job IDfa61f7bc33cc97f42a2805c4610f3bb69632a25f
Org ID3f97f5d2-af01-43df-87a6-00a4e27ce64e
Source ID140243fa-8983-486c-ab3b-5a04ecb7a3d1
Board ID140243fa-8983-486c-ab3b-5a04ecb7a3d1
Provideradp_workforcenow
Provider Job Key545947
TitleService Manager
Normalized Title—
Statusactive
Activeyes
Location TextUrbandale, IA, US, Urbandale, IA
Department—
Team—
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionIA
CityUrbandale
Salary Raw90000.00 To 100000.00 (USD) Annually
Salary Min90,000
Salary Max100,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d67972f6-2662-4b87-9a95-65a94ba7fb82&ccId=19000101_000001&lang=en_US&type=JS&jobId=545947&jwId=9201224370021_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d67972f6-2662-4b87-9a95-65a94ba7fb82&ccId=19000101_000001&lang=en_US&type=JS&jobId=545947&jwId=9201224370021_1
First Seen At2026-06-19 12:08:24Z
Last Seen At2026-06-20 12:49:33Z
Last Checked At2026-06-20 12:49:33Z
Last Changed At2026-06-20 12:49:33Z
Inactive At—
Source Posted At2026-06-18 13:29:00Z
Source Updated At—
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Event Fields
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Parsed Structured
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Extensions
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    "requisitionDescription": "<div><div><div><div><div><p style=\"margin-left:0in;\"><img src=\"https://static.workforcenow.adp.com/cccustom/Client/Recruitment/screenshot%202026-06-18%20120252_aa0d9925-ea2c-44db-96d5-5851cc488c5a.png\" style=\"width: 300px;\" class=\"fr-fic fr-dib\"></p><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\" data-pasted=\"true\"><strong><span style=\"font-family: arial, sans-serif; font-size: 18px;\">Field Service Manager</span></strong></p><p><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><strong>Location:</strong> Urbandale/Des Moines Metro, IA&nbsp;</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><strong>Work Style:</strong> On-site with Field Travel</span></p><p><br></p><h2 style=\"margin-left:0in;\" data-pasted=\"true\"><span style=\"font-family: arial, sans-serif; font-size: 16px;\">About the Role</span></h2><p><span style=\"font-family: arial, sans-serif; font-size: 16px;\">MyTech24 is growing its Des Moines market and seeking a Field Service Manager to lead and develop a team of field technicians. This is a high-impact role at the intersection of technical expertise and frontline leadership. You will serve as the technical anchor and cultural cornerstone for a team that is eager for strong, steady, respectful guidance. The right person will build technical capabilities across the team, drive operational efficiency, and position the market for significant growth.</span></p><p style=\"color: rgb(36, 36, 36); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 12pt; font-family: Aptos, sans-serif; margin: 0px;\"><br></p><p style=\"color: rgb(36, 36, 36); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 12pt; font-family: Aptos, sans-serif; margin: 0px;\" data-pasted=\"true\"><strong><span data-olk-copy-source=\"MessageBody\" style=\"border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: arial, sans-serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit;\">Why Join Us?</span></strong></p><ul type=\"disc\" style='color: rgb(36, 36, 36); font-family: \"Segoe UI\", \"Segoe UI Web (West European)\", -apple-system, BlinkMacSystemFont, Roboto, \"Helvetica Neue\", sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin-top: 0px; margin-bottom: 0px;'><li style=\"font-size: 12pt; font-family: arial, sans-serif; margin: 0px;\"><span style=\"border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit;\">High-impact role with strong earning potential</span></li><li style=\"font-size: 12pt; font-family: arial, sans-serif; margin: 0px;\"><span style=\"border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit;\">Uncapped commission structure</span></li><li style=\"font-size: 12pt; font-family: arial, sans-serif; margin: 0px;\"><span style=\"border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit;\">Opportunity to grow and expand across multiple markets</span></li><li style=\"font-size: 12pt; font-family: arial, sans-serif; margin: 0px;\"><span style=\"border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit;\">Collaborative and fast-paced environment</span></li><li style=\"font-size: 12pt; font-family: arial, sans-serif; margin: 0px;\"><span style=\"border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit;\">Direct impact on company growth and success</span></li><li style=\"font-size: 12pt; font-family: arial, sans-serif; margin: 0px;\"><span style=\"border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit;\">Full-time position with flexible, field-based schedule</span></li><li style=\"font-size: 12pt; font-family: arial, sans-serif; margin: 0px;\"><span style=\"border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit;\">Travel as needed to support business development</span></li><li style=\"font-size: 12pt; font-family: arial, sans-serif; margin: 0px;\"><span style=\"border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit;\">Base salary of $100,000 plus uncapped commission</span></li><li style=\"font-size: 12pt; font-family: arial, sans-serif; margin: 0px;\"><span style=\"border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit;\">High earning potential based on performance</span></li></ul><p><span style=\"border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: Candara, sans-serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit;\"><br></span></p><p style=\"line-height: 1.15;\"><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><strong>Key Responsibilities</strong>:</span></p><div style=\"font-family:'Segoe UI';font-size:14px;font-style:normal;font-weight:400;line-height:20px;\" data-pasted=\"true\"><ul><li style=\"font-family: arial, sans-serif; font-size: 16px;\"><p><strong>Provide Technical Support:</strong> Serve as the primary technical resource for field technicians, offering hands-on and remote troubleshooting support; respond to escalations via phone, video, and on-site as needed, and guide technicians through complex equipment issues.</p></li><li style=\"font-family: arial, sans-serif; font-size: 16px;\"><p><strong>Lead and Develop Team:</strong> Manage, coach, and grow a team of 6&ndash;7 technicians (expanding to 10&ndash;12), fostering a respectful, inclusive, and high-performance culture while setting clear expectations around professionalism and customer service.</p></li><li style=\"font-family: arial, sans-serif; font-size: 16px;\"><p><strong>Drive Technician Performance:</strong> Conduct regular performance conversations, establish incremental productivity targets, and implement development plans to close skill gaps and elevate individual and team performance.</p></li><li style=\"font-family: arial, sans-serif; font-size: 16px;\"><p><strong>Oversee Operations:</strong> Review service orders, make informed decisions on complex or high-value jobs, and ensure efficient execution while improving technician utilization and maintaining strong customer satisfaction standards.</p></li><li style=\"font-family: arial, sans-serif; font-size: 16px;\"><p><strong>Collaborate Cross-Functionally:</strong> Partner closely with dispatch, operations, and leadership teams to ensure alignment on scheduling, service delivery, and overall business objectives.</p></li><li style=\"font-family: arial, sans-serif; font-size: 16px;\"><p><strong>Support Market Growth:</strong> Contribute to revenue growth by building team capability, supporting new account acquisition, and assisting in the scoping and execution of larger projects (e.g., HVAC installs, walk-in systems).</p></li></ul></div><p style=\"line-height: 1.15;\"><br></p><p style=\"line-height: 1.15;\"><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><strong>Required Qualifications</strong>:</span></p><div style=\"font-family:'Segoe UI';font-size:14px;font-style:normal;font-weight:400;line-height:20px;\" data-pasted=\"true\"><ul><li><span style=\"font-family: arial, sans-serif; font-size: 16px;\">Minimum of 3&ndash;5 years of hands-on experience in commercial foodservice equipment repair, HVAC/refrigeration, or hot-side systems</span></li><li><span style=\"font-family: arial, sans-serif; font-size: 16px;\">Strong mechanical aptitude with proven troubleshooting and problem-solving ability</span></li><li><span style=\"font-family: arial, sans-serif; font-size: 16px;\">Demonstrated leadership presence with the ability to effectively manage diverse personalities and remain composed under pressure</span></li><li><span style=\"font-family: arial, sans-serif; font-size: 16px;\">Excellent communication skills, with the ability to engage and influence both field technicians and operations leadership</span></li><li><span style=\"font-family: arial, sans-serif; font-size: 16px;\">Highly organized, accountable, and driven to continuously develop both themselves and their team</span></li></ul></div><p style=\"line-height: 1.15;\"><br></p><p style=\"line-height: 1.15;\"><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><strong>Preferred Qualifications:</strong></span></p><div style=\"font-family:'Segoe UI';font-size:14px;font-style:normal;font-weight:400;line-height:20px;\" data-pasted=\"true\"><ul><li style=\"font-family: arial, sans-serif; font-size: 16px;\">Previous supervisory or field service management experience preferred; high-potential technicians with strong leadership ability will also be considered</li><li style=\"font-family: arial, sans-serif; font-size: 16px;\">Experience working on both hot-side (commercial cooking equipment) and cold-side (HVAC/refrigeration) systems</li><li style=\"font-family: arial, sans-serif; font-size: 16px;\">EPA certification preferred, but not required for candidates with a strong hot-side background</li><li style=\"font-family: arial, sans-serif; font-size: 16px;\">Experience scoping, estimating, or bidding large commercial HVAC or refrigeration installation projects is a plus</li></ul></div><p style=\"line-height: 1.15;\"><br></p><p id=\"isPasted\" style=\"line-height: 1.15;\"><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><strong>Benefits:</strong></span></p><ul type=\"disc\"><li style=\"line-height: 1.15; font-family: arial, sans-serif; font-size: 16px;\">Company uniforms, phone, vehicle, and gas card</li><li style=\"line-height: 1.15; font-family: arial, sans-serif; font-size: 16px;\">Medical, vision, and dental insurance and short-term disability plans</li><li style=\"line-height: 1.15; font-family: arial, sans-serif; font-size: 16px;\">Company paid long term disability and life insurance</li><li style=\"line-height: 1.15; font-family: arial, sans-serif; font-size: 16px;\">Paid time off and paid holidays</li><li style=\"line-height: 1.15; font-family: arial, sans-serif; font-size: 16px;\">401(k) retirement savings plan with Company match and immediate vesting</li></ul><p><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><br></span></p><p style=\"line-height: 1.15;\"><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><em><strong>Tech24 is An Equal&nbsp;Opportunity/Affirmative&nbsp;Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.</strong></em></span></p><p style=\"line-height: 1.15;\"><span style=\"font-family: arial, sans-serif; font-size: 16px;\">For more information about Tech24 and our career opportunities visit&nbsp;</span><a href=\"https://www.mytech24.com/careers/\" rel=\"noreferrer noopener\" target=\"_blank\" title=\"https://www.mytech24.com/careers/\"><span style=\"font-family: arial, sans-serif; font-size: 16px;\">https://www.mytech24.com/careers/</span></a></p></div></div></div></div></div>\n",
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